Ratings based on 114 Verified Reviews

4.0 out of 5
78% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 14 Aug 2023 on Wotif
The staff are wonderful as is the service. The hotel is getting on and needs to be renovated. Everything is old. I will say everything was clean
5 out of 5
by A verified traveler

An excellent choice in an accessible location

Posted 5 Oct 2020 on Hotels
Clean, comfortable hotel with a very friendly staff! Pajamas in each room which were comfortable,too! Some elements of the hotel room were a bit older but everything worked and the temperature was perfect. Breakfast is offered but I did not partake. I would certainly stay here again.
5 out of 5
by A verified traveler

Posted 6 Jan 2020
Absolutely Brilliant. Well located and the staff were fantastic. English was limited but they tried so hard. Very well priced
5 out of 5
by A verified traveler from Perth australia

Posted 20 Dec 2019
Great location. Very clean . Staff were very helpful
4 out of 5
by A verified traveler

Posted 20 Nov 2018 on Hotels
Clean. The onsen was nice. The bed and furniture was a bit dated.
4 out of 5
by A verified traveler

Posted 8 Jan 2018 on Hotels
The bath on the 8th floor was clean and in reasonable condition.
2 out of 5
by A verified traveler

Old & dated hotel

Posted 2 Jan 2018 on Hotels
Old and very dated hotel. Reception wasn’t friendly.
4 out of 5
by Gerald

Hotel Nagano Ave

Posted 6 Sep 2017 on Hotels
Good location about 10 minute walk from the train station. Clean rooms with friendly staff.
5 out of 5
by A verified traveler

Great hotel

Posted 3 Nov 2016 on Hotels
The hotel was clean, nice open bathroom upstairs
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted 8 Oct 2016 on Wotif
Pros: Service was good. Nice gift on arrival. Overall ok.
Cons: Very small bathroom. But that is about all. ........
Location: About a 10 min walk to the station.