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Hotel de La Neige

5.0 star property
Luxurious ski hotel with ski-in/ski-out access

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Photo gallery for Hotel de La Neige

Front of property - evening/night
Down comforters, minibar, desk, iron/ironing board
Bathroom
Exterior
Mountain view

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Room service
  • Spa
  • 24/7 front desk
  • Parking included
  • Housekeeping

Room options

Similar properties

Minibar, in-room safe, desk, blackout drapes

HOTEL LA VIGNE HAKUBA by Onko Chishin

  • Kitchen
  • Washer
  • Dryer
  • Parking included
10.0 out of 10, Exceptional, 10 reviews
The price is P24,455
P26,901 total
includes taxes & fees
Mar 23 - Mar 24
HOTEL LA VIGNE HAKUBA by Onko Chishin
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About the neighborhood

Map
Happo Wadanonomori, Hakuba, Nagano-ken, 399-9301

What's nearby

  • Hakuba Valley Ski Area - 1 min walk - 0.0 km
  • Happo One Sakka Ski Lift - 4 min walk - 0.4 km
  • Hakuba Happo-One Ski Area - 7 min walk - 0.7 km
  • Happo-one Adam Gondola - 15 min walk - 1.3 km
  • Hakuba Iwatake Ski Resort - 5 min drive - 3.8 km

Getting around

  • Hakuba Station - 10 min drive

Restaurants

  • ‪日本料理雪 - ‬17 min walk
  • ‪アンクル スティーブンス - ‬18 min walk
  • ‪ももちゃんクレープ 八方本店 - ‬14 min walk
  • ‪万国屋 - ‬19 min walk
  • ‪まえだそば店 - ‬18 min walk

About this property

Hotel de La Neige

Luxury boutique hotel near Hakuba Valley Ski Area
Located close to Happo-one Adam Gondola and Hakuba Happo-One Ski Area, Hotel de La Neige provides a terrace, a garden, and a fireplace in the lobby. Skiers and snowboarders can spend time on the slopes at this hotel offering ski-in/ski-out access, ski passes, and ski storage. Treat yourself to spa services, such as reflexology, aromatherapy, or a massage. Stay connected with free in-room WiFi, and guests can find other amenities such as a restaurant.
You'll also enjoy perks such as:
  • Free self parking
  • Full breakfast (surcharge), a free area shuttle, and bike rentals
  • Babysitting (surcharge), a banquet hall, and a front-desk safe
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Hotel de La Neige include comforts such as air conditioning and bathrobes, in addition to amenities like free WiFi and minibars.
Extra amenities include:
  • Bathrooms with bidets and free toiletries
  • LCD TVs with satellite channels
  • Refrigerators, electric kettles, and daily housekeeping

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free area shuttle
  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:30 AM to 9:30 AM for a fee: JPY 3,960 for adults and JPY 3,960 for children
  • A restaurant

Things to do

  • Bicycle rentals
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access

Family friendly

  • Babysitting (surcharge)
  • Free area shuttle
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • In the mountains
  • Terrace

Spa

  • Aromatherapy
  • In-room massages
  • Reflexology

Accessibility

  • No elevator

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Built in 1990
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
LIST_ALT

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

MONETIZATION_ON

Important information

Optional extras

  • Fee for full breakfast: approximately JPY 3960 for adults and JPY 3960 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hotel Neige Higashi-kan Hakuba
Hotel Neige Higashi-kan
Neige Higashi-kan Hakuba
Neige Higashi-kan
Hotel de La Neige Hotel
Hotel de La Neige Hakuba
Hotel La Neige Higashikan
Hotel La Neige Higashi kan
Hotel de La Neige Hotel Hakuba
Hotel de La Neige by Onko Chishin

Frequently asked questions

Is Hotel de La Neige pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel de La Neige?

Self parking is free at this property.

What time is check-in at Hotel de La Neige?

Check-in start time: 3 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel de La Neige?

Check-out is at 11 AM.

Does Hotel de La Neige provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel de La Neige located?

Located in the mountains, this Hakuba hotel offers ski-in/ski-out access and is within a 15-minute walk of Hakuba Valley Ski Area, Hakuba Happo-One Ski Area, and Happo-one Adam Gondola. Wadanonomori Church and Hakuba Ski Jumping Stadium are just steps away.

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Hotel de La Neige Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 119 out of 141 reviews
Rating 8 - Good. 12 out of 141 reviews
Rating 6 - Okay. 5 out of 141 reviews
Rating 4 - Poor. 3 out of 141 reviews
Rating 2 - Terrible. 2 out of 141 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Meng Hui

The hotel service is exceptional. Beautiful room and comfortable bed. Is a historical legendary building.
Stayed 3 nights in Dec 2024

10/10 Excellent

Ramon

The property and stay were excellent.
Stayed 5 nights in Mar 2024

10/10 Excellent

Teck Soon

Awesome hotel
The service was perfect and bed was super comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

Our stay was beyond amazing! The staff was so kind and helpful ❤️ We will definitely be back!
Stayed 2 nights in Mar 2024

10/10 Excellent

MYUNG HUI

Love this hotel, it was our second time visit. We already look forward to visiting again next year for sure!
Stayed 4 nights in Mar 2024

10/10 Excellent

WILLARD

The hotel was great and the staff were friendly and helpful. Lovely hotel.
Stayed 2 nights in Mar 2024

10/10 Excellent

cheyenne

The best service I have ever experienced around the world! The staff here are amazing. Beautiful rooms with amazing views. The breakfast is a 5 course meal or buffet- highly recommend. They have a free shuttle service which saves you so much $ on taxis. Couldn’t recommend more highly!
Stayed 4 nights in Dec 2024

10/10 Excellent

KHALED

Love the location, service and people that work there.
Stayed 5 nights in Mar 2024

10/10 Excellent

KUNIHIKO

We enjoyed a lot not only the hotel but also the staff’s hospitalities.
Stayed 2 nights in Mar 2024

10/10 Excellent

Scott

Beautiful property, excellent staff/service throughout- including very convenient shuttle service to/from bus and to ski lifts! Very highly recommended.
Stayed 3 nights in Mar 2024

10/10 Excellent

Geoffrey Li

The hotel staff was very friendly and helped us to book two dinners, three private ski lessons as well as pick up and drop off for ski runs for the nearby Happo-One ski area. They also helped to arrange for pick up from and to the Hakuba-Happo bus station.
Stayed 5 nights in Jan 2023

10/10 Excellent

Jose

Wow !! What a place, great service, great people, excellent food !!! If you need to choose one place to stay there on ski season, it’s your choice. I love Japan but this service blow my mind !! They take you to the gondolas and go back for you without cost and the best service actitude
Stayed 3 nights in Jan 2024

10/10 Excellent

Teck Soon

Great hotel with fantastic service
I stayed here couple weeks ago, I like the environment and comfort and quiet place, the manager and staff are great and friendly, that’s the reason why I came back. The manager upgrade me to a room with Jaguzzi. Sadly is the air conditional is abit old , doesn’t cool up the room quick, but it still fine. The hotels room definitely needs a proper upgrade as there is many wear and tear and air conditional need an overhaul too. Wallpaper has to be clean as you can see some stains.
Stayed 1 night in Jul 2024

10/10 Excellent

Edgar

El personal es muy amable, la parada para el autobús que transporta a las estaciones de ski está justo saliendo del hotel 3 min caminando, te hacen la vida muy cómoda y el desayuno es muy bueno y basto. Sin duda regresaría.
Stayed 2 nights in Jan 2025

4/10 Poor

Verified traveler

Stayed 1 night in Oct 2024

6/10 Okay

マサヨ

Stayed 1 night in Aug 2024

10/10 Excellent

ひさし

大変快適に過ごすことができました。
Stayed 1 night in Sep 2024

10/10 Excellent

Hiromi

Stayed 2 nights in Aug 2024

10/10 Excellent

Tomohide

設備がやや古いですが清潔感はあり、スタッフの対応は非常に素晴らしかったです。
Stayed 1 night in Aug 2024

10/10 Excellent

??

美味しい食事とスタッフの皆さんの心地良いサービスがあり、大満足な旅でした。ありがとうございました。
Stayed 3 nights in Aug 2024

6/10 Okay

TOSHIZUMI

Stayed 1 night in Aug 2024

2/10 Terrible

けんじ

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

AYAKO

Disliked: Cleanliness, property conditions & facilities
よかった事 ・レストランのスタッフの方々が素晴らしかったです ・八方尾根まで送迎サービス ・森を眺めてのテラス朝食 残念だった事 ・西館が古くカビ臭い ・氷は有料 古い西館での宿泊でした。 説明を見ても古いとは分からずベットタイプで残りがダブルかツインのみ、ツイン希望でしたので西館を選んだのですが、古くて驚きました。 ロビーはカビ臭く調度品も古かったです。 清掃はとても行き届いていてキレイでしたし、客室はカビ臭くなかったです。 ただバスタブの排水が悪くシャワーを浴びていてもすぐに足元が水で埋まってきて排水溝の水かと思うと気持ち悪かったです。 コンセントも外れかけていました。 とても素晴らしいと思ったのはレストランのスタッフの皆さんの対応でした。 気遣いではなく心配りがあり、とても良くしていただきました。 それまでガッカリしていたのですが朝食での皆さんの接客で全て挽回されました。 ハード面さえ改良されていれば、より満足できたかと思います。
Stayed 1 night in Aug 2024

6/10 Okay

AKIHIRO

Stayed 1 night in Aug 2024

10/10 Excellent

shohei

お世話になりました！
一泊二日の宿泊でしたが、送迎からチェックアウトまでスタッフの方々の素晴らしいホスピタリティに触れられ大満足な日を過ごすことができました。夕食も食材から拘って作られてることが感じられ感激しました。今回、私にとっては初めての高級ホテルの宿泊ということもあり少し背伸びしてしまった部分もあったのですが、誰も拒まないスタッフの方々の笑顔には救われました。いつか必ずこのホテルに相応しい人になってまた訪れたいと思います。
Stayed 1 night in Aug 2024