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Grand Mercure Lake Biwa Resort & Spa

4.0 star property

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Photo gallery for Grand Mercure Lake Biwa Resort & Spa

Premium bedding, in-room safe, desk, iron/ironing board
Exterior
Breakfast and dinner served, local and international cuisine
Reception
Premium bedding, in-room safe, desk, iron/ironing board

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
  • All inclusive
  • Laundry
  • Housekeeping
  • Breakfast available
The current price is P3,018
P3,769 total
Jul 22 - Jul 23

Room options

Available filters for rooms
Showing 32 of 32 rooms

View all photos for Classic Room, 2 Twin Beds, Lake View (Japanese Western Style)

Premium bedding, in-room safe, desk, iron/ironing board

Classic Room, 2 Twin Beds, Lake View (Japanese Western Style)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Deep soaking bathtub
Bidet
Shower/tub combination
  • Sleeps 9
  • 2 Twin Beds

View all photos for Classic Twin, Lake View

Premium bedding, in-room safe, desk, iron/ironing board

Classic Twin, Lake View

7.0 out of 10
Good
(14 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Deep soaking bathtub
Bidet
Shower/tub combination
  • Sleeps 6
  • 2 Twin Beds and 2 Double Sofa Beds

View all photos for Classic Room, 2 Twin Beds, Mountain View

Premium bedding, in-room safe, desk, iron/ironing board

Classic Room, 2 Twin Beds, Mountain View

8.0 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Deep soaking bathtub
Bidet
Shower/tub combination
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds (Japanese Western Style)

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Twin Beds (Japanese Western Style)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Deep soaking bathtub
Bidet
Shower/tub combination
  • Sleeps 7
  • 2 Twin Beds

View all photos for Classic Room, Japanese style, 4 futon beds, Lake side

Premium bedding, in-room safe, desk, iron/ironing board

Classic Room, Japanese style, 4 futon beds, Lake side

7.0 out of 10
Good
(15 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Deep soaking bathtub
Bidet
Shower/tub combination
  • Sleeps 7
  • 4 Twin Futons

View all photos for Standard Junior Suite, Japanese-Western style, 2 single beds and 2 futon beds, Lake side

Premium bedding, in-room safe, desk, iron/ironing board

Standard Junior Suite, Japanese-Western style, 2 single beds and 2 futon beds, Lake side

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Deep soaking bathtub
Bidet
Shower/tub combination
  • Sleeps 8
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Mountain View

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Twin Beds, Mountain View

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Deep soaking bathtub
Bidet
Shower/tub combination
  • Sleeps 4
  • 2 Twin Beds

View all photos for Classic Room, 1 Twin Bed, Mountain View

Premium bedding, in-room safe, desk, iron/ironing board

Classic Room, 1 Twin Bed, Mountain View

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Deep soaking bathtub
Bidet
Shower/tub combination
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Twin Bed, Mountain View

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Twin Bed, Mountain View

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Deep soaking bathtub
Bidet
Shower/tub combination
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, Multiple Beds, Lakeside

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, Multiple Beds, Lakeside

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Deep soaking bathtub
Bidet
Shower/tub combination
  • Sleeps 5
  • 1 Twin Bed and 1 Double Sofa Bed

View all photos for Standard Suite, 2 Twin Beds, Lake View

Premium bedding, in-room safe, desk, iron/ironing board

Standard Suite, 2 Twin Beds, Lake View

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Deep soaking bathtub
Bidet
Shower/tub combination
  • Sleeps 6
  • 2 Twin Beds

Stateroom, Suite, Annex 4Beds

  • Sleeps 4

Standard Twin - Non-Smoking

  • Sleeps 2

Japanese-Western mixed

  • Sleeps 5

Stateroom, Suite, Annex Japanese-Western mixed

  • Sleeps 5

Stateroom, Suite, Annex Other - Non-Smoking

  • Sleeps 2

Japanese-Western mixed - Non-Smoking

  • Sleeps 6

Twin - Smoking

  • Sleeps 2

Stateroom, Suite, Annex Triple - Non-Smoking

  • Sleeps 4

Standard Semi-double - Non-Smoking

  • Sleeps 1

Deluxe 4Beds - Non-Smoking

  • Sleeps 4

Economy Japanese-style - Non-Smoking

  • Sleeps 5

Japanese-Western mixed

  • Sleeps 6

Superior Triple - Non-Smoking

  • Sleeps 3

Double - Non-Smoking

  • Sleeps 2

Japanese-Western mixed - Non-Smoking

  • Sleeps 5

Other - Non-Smoking

  • Sleeps 2

Stateroom, Suite, Annex 4Beds - Non-Smoking

  • Sleeps 4

Deluxe Japanese-Western mixed

  • Sleeps 5

Semi-double - Non-Smoking

  • Sleeps 1

Regular Twin - Non-Smoking

  • Sleeps 2

Superior Triple - Non-Smoking

  • Sleeps 3
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About the neighborhood

Map
38 Oshima-cho, Nagahama, Shiga-ken, 526-0066

What's nearby

  • Lake Biwa - 3 min walk - 0.3 km
  • Keiunkan Garden - 6 min walk - 0.5 km
  • Yanmar Museum - 11 min walk - 1.0 km
  • Kaiyodo Figure Museum - 13 min walk - 1.1 km
  • Kurokabe Square - 15 min walk - 1.3 km

Getting around

  • Nagahama Station - 13 min walk
  • Kansai Intl. Airport (KIX) - 149 min drive

Restaurants

  • ‪Beko Market - ‬8 min walk
  • ‪伊吹山珈琲店 - ‬12 min walk
  • ‪SUNカリー部 - ‬13 min walk
  • ‪長浜浪漫ビール - ‬12 min walk
  • ‪秋吉長浜店 - ‬7 min walk

About this property

Grand Mercure Lake Biwa Resort & Spa

Upscale hotel near Lake Biwa
Consider a stay at Grand Mercure Lake Biwa Resort & Spa and take advantage of an indoor public bath (no minerals), shopping on site, and a coffee shop/cafe. Treat yourself to spa services, such as a body treatment or a body scrub. The on-site local and international cuisine buffet restaurant, レイクビュー, offers breakfast and dinner. In addition to laundry facilities, guests can connect to free in-room WiFi.
You'll also find perks like:
  • A seasonal outdoor pool
  • Buffet breakfast (surcharge), free train station pick-up, and hot springs on site
  • Self parking (surcharge), a front-desk safe, and a banquet hall
  • Karaoke, smoke-free premises, and luggage storage
Room features
All 362 rooms feature comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and safes.
Extra amenities include:
  • Deep soaking tubs, bidets, and free toiletries
  • Refrigerators, coffee/tea makers, and daily housekeeping

All inclusive details

All-inclusive room rates at Grand Mercure Lake Biwa Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Japanese

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8.2 out of 10, Very Good, 288 reviews
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P4,296 total
Jun 29 - Jun 30
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free train station pick-up and drop-off shuttle from 9:00 AM to 5:30 PM
  • Train station shuttle at scheduled times
  • Self parking on site (JPY 500 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: JPY 3,630 to 3,800 for adults and JPY 1,815 to 2,000 for children
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Sazanami
  • レイクビュー

Things to do

  • Hot springs
  • Karaoke
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Spa

  • Body scrubs
  • Hot springs
  • Public indoor bath (no minerals)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Elevator

More

  • 13 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 5:30 AM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3630 to 3800 for adults, and JPY 1815 to 2000 for children
  • Self parking fee: JPY 500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees may apply to children for items such as extra bedding and meals.

We should mention

The seasonal pool will be open from July 19 to August 31
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Nagahama Royal Hotel
Nagahama Royal
Nagahama Royal Onsen Hotel
Hotel Resorts NAGAHAMA
Resorts NAGAHAMA
Hotel Resorts NAGAHAMA
Mercure Biwa & Spa Nagahama
Grand Mercure Lake Biwa Resort Spa
Grand Mercure Lake Biwa Resort & Spa Hotel
Grand Mercure Lake Biwa Resort & Spa Nagahama
Grand Mercure Lake Biwa Resort & Spa Hotel Nagahama

Frequently asked questions

Does Grand Mercure Lake Biwa Resort & Spa have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at Grand Mercure Lake Biwa Resort & Spa?

As of Jun 26, 2025, prices found for a 1-night stay for 2 adults at Grand Mercure Lake Biwa Resort & Spa on Jul 22, 2025 start from P 3,017.89, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Mercure Lake Biwa Resort & Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Grand Mercure Lake Biwa Resort & Spa?

Self parking is available for JPY 500 per night.

What time is check-in at Grand Mercure Lake Biwa Resort & Spa?

Check-in start time: 3 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Grand Mercure Lake Biwa Resort & Spa?

Check-out is at 11:00 AM.

Are there all-inclusive benefits at Grand Mercure Lake Biwa Resort & Spa?

Some rate plans available at this hotel are all-inclusive.

Where is Grand Mercure Lake Biwa Resort & Spa located?

Situated in Nagahama, this hotel is within a 5-minute walk of Ho Park and Lake Biwa. Biwako Quasi-National Park and Nagahama Castle Historical Museum are also within 10 minutes. Nagahama Station is 13 minutes by foot.

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Grand Mercure Lake Biwa Resort & Spa Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 155 out of 486 reviews
Rating 8 - Good. 199 out of 486 reviews
Rating 6 - Okay. 82 out of 486 reviews
Rating 4 - Poor. 36 out of 486 reviews
Rating 2 - Terrible. 14 out of 486 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

???

Liked: Cleanliness, amenities, property conditions & facilities
Everything like it.
Stayed 2 nights in Jun 2025

8/10 Good

Wing Lam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are nice
Stayed 1 night in Sep 2024

4/10 Poor

Jakapant

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
My room was super old with insects. Fortunately, the staff move me to another room that is newer. Overall facilities abd food are great.
Stayed 1 night in Apr 2025

10/10 Excellent

pratima

Brilliant,great service. Would love vegetarian buffet option for dinner rgough
Stayed 3 nights in Jan 2025

8/10 Good

Audrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Common areas looked refreshed, but room were old.
Stayed 1 night in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Overall it is really an excellent hotel. Many of the rooms should be updated, but still they are adequate and spacious. The breakfast area can be busy, but there is a large adjacent room with plenty of space. The hotel staff were great. The onsen has a spacious indoor bath and plenty of washing areas. The outdoor bath is very pleasant, just be careful walking on the stone surfaces. The staff takes good care of the onsen and sauna. The location is good. You can walk to Nagahama JR station and the old town area is just beyond. The lake and the large beautiful next door park and castle is good for walking. There are not many restaurants open at night in central Nagahama, but you can probably find something.
Stayed 2 nights in Apr 2025

8/10 Good

???

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I like it.
Stayed 1 night in Oct 2024

10/10 Excellent

Claude

Liked: Cleanliness, staff & service, property conditions & facilities
The 5 stars is based on the Expedia value and I arrived after dark. With current exchange I paid $46usd for a standard double room. The property has blemishes but it was a tremendous value (even before exchange). My experience was one night and I didn't soak in the public bath. But the residents appeared to enjoy it. I would definitely look at this property again if I'm in Nagahama.
Stayed 1 night in Nov 2024

4/10 Poor

Jaswinder

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
First I want to say so the staff were great and friendly. However the property is such in the 80's and not in a good retro way. From washroom, bedding and carpets, everything looks original to when this place was built. The only areas that looks upgraded is the lobby area, which is what u see in the pictures. But much to do in surrounding area and a kid of restaurants closed by 8pm. For an advertised "resort", they need to do a lot better. Keep driving to next town and stay somewhere else.
Stayed 1 night in Sep 2024

8/10 Good

Shigeru

Liked: Amenities
ロケーションは最高です。スタッフさんの対応は好感が持てました、ただ施設自体は年月を感じさせる部分が仕方ないですがありました。
Stayed 2 nights in Jun 2025

8/10 Good

Naoya

Liked: Cleanliness
Stayed 1 night in Jun 2025

8/10 Good

Hirai

Liked: Staff & service
良い
Stayed 1 night in Jun 2025

6/10 Okay

KOICHI

これは仕方がないのですが、 朝食会場の混雑はかなりです。高齢の男性にとって他のルートには並べませんでした。混雑すると思って10分前に並びましたが、既に50人以上
Stayed 1 night in Jun 2025

8/10 Good

Rie

Liked: Staff & service
リニューアルとありましたが、私が宿泊した部屋はかなり古い設備でした。フロントからラウンジ、大浴場エリアは綺麗だったため少しギャップにがつかりしました。ただし、部屋は広さがあり清潔であったので滞在に問題はありません。ホテル駐車場は有料、長濱の街並みは綺麗で徒歩圏内です。
Stayed 1 night in Jun 2025

8/10 Good

??

Liked: Cleanliness, amenities
朝食ビュッフェはメニューも多く子供たちもすごく満足でした。お部屋は、綺麗でしたが、4人一部屋の和室でしたので、布団を敷き、リネンをつけるのを行ったのでベッドにしておけば良かったと思いました。スタッフも丁寧に対応してくれて気持ちよかったです
Stayed 1 night in Jun 2025

6/10 Okay

KOJI

Disliked: Amenities
ティッシュペーパーや綿棒が、ない。売店が日中閉まってる。風呂場にカミソリがない。
Stayed 2 nights in Jun 2025

4/10 Poor

??

Disliked: Cleanliness, staff & service, property conditions & facilities
中途半端。温泉も古く清潔かんがない。 お料理もいまいち。子供がおおくてうるさい。エレベーターもこむ。
Stayed 1 night in Jun 2025

10/10 Excellent

JUNJI

Liked: Cleanliness, amenities, property conditions & facilities
素晴らしいホテル。スタッフの親切さには簡単。 朝食は和洋郷土食と豊富すぎるくらいで大満足。 唯一、コーヒがおいしくなったので改善戴けるということなし。
Stayed 1 night in Jun 2025

10/10 Excellent

Ria

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

6/10 Okay

Hiroshi

Stayed 1 night in May 2025

4/10 Poor

Chizuko

Disliked: Property conditions & facilities
布団を各自で敷くのは初めてでびっくりした。
Stayed 1 night in May 2025

6/10 Okay

sachiho

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
和室に泊まりました。畳がうす汚れていて清潔感に欠けていました。
Stayed 1 night in May 2025

10/10 Excellent

Noriko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
また来年、桜の時期に行きたいです。
Stayed 1 night in Apr 2025

6/10 Okay

Yuuji

お風呂上がりのドリンクが少ない
Stayed 1 night in May 2025

4/10 Poor

??

Disliked: Property conditions & facilities
ＧWだったので仕方が無いのですが、料理の内容があまり良くないなって思いました。 エレベーターが遅いので、待ち時間が長いです。
Stayed 1 night in May 2025