Ratings based on 177 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Jul 2024
Overall had a good experience. Staff was great. Rooms were clean and secure. Checking took a long time (sort of a traditional hotel with lots of paperwork). Breakfast was decent but as westerners not a ton of options for my kids. Price was very reasonable. Overall happy with our stay
Comment from Hotel Management
30 Jul 2024 by Kat, Hotel Management
Dear Mr. John M., We're thrilled that you were overall happy with your stay, and we hope to welcome you and your family back in the future. If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know.Thank you!
by A verified traveler
Posted 1 Jul 2024
Staff are very accommodating.
Comment from Hotel Management
30 Jul 2024 by Kat, Hotel Management
Hi Ms. Maria! Thank you for your feedback! See you again soon!
by A verified traveler
Posted 25 Jun 2024
Comment from Hotel Management
30 Jul 2024 by Kat, Hotel Management
Thank you for your feedback! See you again soon!
by A verified traveler
Posted 24 Jun 2024
Room is dirty and the hall way is noisy and can be heard inside the room.
Tv is not working and no cable
Comment from Hotel Management
26 Jun 2024 by Kat, Hotel Management
Dear Mr. Jerry, Thank you for taking the time to share your feedback. We sincerely apologize for the issues you experienced during your stay. It is our priority to ensure every guest has a comfortable and enjoyable visit, and we regret that we fell short in your case.We are very sorry to hear about the cleanliness of your room and the noise disturbance from the hallway. This is certainly not the standard we aim to uphold. We have addressed these concerns with our housekeeping and maintenance teams to prevent such occurrences in the future.Regarding the TV and cable issues, we apologize for the inconvenience. We are currently reviewing our amenities to ensure all equipment is functioning properly and that our guests have access to the services they expect.We appreciate your feedback, as it helps us improve. We hope to have the opportunity to welcome you back and provide you with a much better experience.Best regards,Katrina Michelle Zulueta Reservations & Yield Manager - OIC
by A verified traveler
Posted 18 Jun 2024
We liked the access to the gym, spa and the restaurants in the hotel.
We liked having hot water and high water pressure.
The property is beginning to show signs of aging and could use some work especially on the floor tiles.
Comment from Hotel Management
26 Jun 2024 by Kat, Hotel Management
Dear Mr. Nathan, Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed the access to our gym, spa, and restaurants. It's also wonderful to know that the hot water and high water pressure met your expectations.We appreciate your constructive comments regarding the condition of the property, particularly the floor tiles. Please rest assured that we are committed to maintaining and improving our facilities to provide the best experience for our guests. Your feedback is invaluable to us, and we will certainly address these areas to enhance our guests' comfort.We look forward to welcoming you back and providing you with an even better stay in the future.Best regards,Katrina Michelle Zulueta Reservations & Yield Manager - OIC
by A verified traveler
Posted 13 Jun 2024 on Hotels
Comment from Hotel Management
26 Jun 2024 by Kat, Hotel Management
Hi Ms. Violeta! Thank you for your fantastic review score for us! See you again soonest! Best regards, Katrina Michelle Zulueta Reservations & Yield Manager - OIC
by A verified traveler from Bremerton
Posted 15 May 2024
Awesome staff and very accommodating
They treat us with respect
Comment from Hotel Management
16 May 2024 by Kat, Hotel Management
Thank you for your kind words! We're thrilled to hear that our staff made your stay enjoyable and treated you with respect. Providing exceptional service is always our top priority, and it's wonderful to know that we succeeded in making your experience memorable. We hope to welcome you back soon for another fantastic stay! If there's anything else we can do to enhance your next visit, please don't hesitate to let us know.
by A verified traveler
Best hotel
Posted 5 May 2024 on HotelsAwesome
Comment from Hotel Management
10 May 2024 by Kat, Hotel Management
Hi Ms. Lorraine!Thank you so much for your fantastic review! We're thrilled to hear that you had such a wonderful experience with us. We strive to provide our guests with the best possible service and amenities, and it's always rewarding to know that our efforts are appreciated. We hope to have the pleasure of welcoming you back again soon!
by A verified traveler
Posted 1 May 2024
Accessible.
Comment from Hotel Management
4 May 2024 by Kat, Hotel Management
Hi Ms. Fe! Greetings! Thank you for your glowing feedback! We look forward to hosting you again soon!
by A verified traveler
Posted 1 May 2024 on Hotels
Nice place for a quick get away!
Comment from Hotel Management
4 May 2024 by Kat, Hotel Management
Hi Ms. Jennifer! Thank you so much for the outstanding review! We are glad that you enjoyed your quick getaway with us. Looking forward to your next visit!
