Ratings based on 111 Verified Reviews

3.6 out of 5
80% of guests recommend
3.6 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 7 Nov 2024
Water dirty
5 out of 5
by A verified traveler

Posted 28 Sep 2024
Nice clean and quite
5 out of 5
by A verified traveler

Posted 26 Sep 2024
Enjoyed our Stay during Peñafrancia! Accesible and convenient. Already booked for the upcoming year
4 out of 5
by A verified traveler

Posted 26 Sep 2024
Like the way breakfast is prepared with many choices. Also, the renovated toilets
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Jul 2024 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Jun 2024
3 out of 5
by A verified traveler

Posted 20 Jun 2024
The air conditioning is barely working and not cooling the small room I checked in. I have to ask the staff to give me extra door badge to keep the A/C running if I’m out otherwise the room will always be hot when you come back for quick groceries or errands. Room is small. Bed, linens and pillow is okay. Area is safe. Conveniently located across the SM Naga. There’s 7-11 that is nearby as well as different restaurants. This is the typical you get what you paid for. For 2,000 pesos a day or $35 dollars you can’t really ask for anything else.
4 out of 5
by A verified traveler

Posted 2 Jun 2024
Good place to stay near the main bus terminal.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 May 2024
3 out of 5
by A verified traveler from HAVRE

Posted 12 Apr 2024 on Orbitz
Comment from Hotel Management
15 Apr 2024 by CBD Plaza Hotel Management, Hotel Management
We hope you're doing well. Your feedback is an excellent motivation for our team to continue delivering the highest service standards. We genuinely appreciate you taking the time to share your positive experience with others. Your review encourages us and helps future guests choose us for their accommodation needs again; from all of us here at CBD Plaza Hotel, thank you for your support and for being such wonderful guests.We look forward to welcoming you back for another fantastic stay shortly.