Ratings based on 116 Verified Reviews

3.7 out of 5
80% of guests recommend
3.6 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 15 Dec 2024
Breakfast was not very hot, served without salt and pepper.
Comment from Hotel Management
30 Dec 2024 by CBD Plaza Hotel Management, Hotel Management
Thank you for your positive review of your recent stay at our hotel. Your feedback is extremely valuable to us as we strive to improve with every guest experience. We greatly appreciate your comments regarding the areas of the room and service that need updating.
5 out of 5
by A verified traveler

Posted 7 Nov 2024
Water dirty
Comment from Hotel Management
30 Dec 2024 by CBD Plaza Hotel Management, Hotel Management
Thank you for your positive review of your recent stay at our hotel. Your feedback is extremely valuable to us as we strive to improve with every guest experience. We greatly appreciate your comments regarding the areas of the room and service that need updating.
4 out of 5
by A verified traveler

Good location

Posted 12 Oct 2024 on Hotels
Worth what we paid. Clean. Safe. Free breakfast and shuttle to the airport. Handy location walking distance to Bus terminal and SM Mall.
5 out of 5
by A verified traveler

Posted 28 Sep 2024
Nice clean and quite
5 out of 5
by A verified traveler

Posted 26 Sep 2024
Enjoyed our Stay during Peñafrancia! Accesible and convenient. Already booked for the upcoming year
4 out of 5
by A verified traveler

Posted 26 Sep 2024
Like the way breakfast is prepared with many choices. Also, the renovated toilets
4 out of 5
by A verified traveler

Posted 22 Sep 2024 on Wotif
For the price excellent
5 out of 5
by A verified traveler

Great stay and great price.

Posted 28 Aug 2024 on Hotels
The hotel is right across the street from the bus terminal. It was a very short walk. Our departure bus was late evening and we paid 500 pesos to remain in room until 5 pm. Then they were nice enough to keep our bags 2 more hours. The staff was helpful and polite. Response to our needs was almost instant.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Jul 2024 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Jun 2024