Ratings based on 1 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
5.0 Room comfort
5.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Strange billing system
Posted 18 Jul 2021 on HotelsOverall it was nice facility, clean room and bathroom. Didn’t have chance to try pool and spa area. Only disappointment was about billing system; I was given a hotel receipt in local currency which was less than I paid via this platform. This aspect is important for me as I was in a business trip and claim reimbursement.
Comment from Hotel Management
29 Jul 2021 by Chinar Hotel & Spa Naftalan, Hotel Management
Dear Mr Anar Guliyev,
Warm greetings from Chinar Hotel & Spa Naftalan. First of all we would like to thank you for your feedback and, we would like you to be informed that we have charged the payment regarding to the Contract of Expedia. If the payment you paid to Expedia is different with the payment which you paid to us, then you are kindly asked to ask the difference from Expedia. Because the difference payment was charged by Expedia not by Hotel.
Thank you very much for choosing our Hotel and we are looking forward to greeting you at our Hotel.
