Firstly, I have to comment on the outstanding staff, the customer service we received was exemplary. Opposite got off to a bad start with the room being below the required standard, this was quickly rectified and we couldn’t have wished for better service from the whole team?
What could be improved on significantly is the investment in finishes, equipment and modern basics such as good quality, high speed, Wi-Fi, upgraded, plumbing, and better decor within the hotel. The sister Hotel has a pool which can be used, the pool is a particularly modern kitchen and the root, on foot from the hotel is very unpleasant, a tunnel leading to 3 lifts to which are broken, was not fit for a hotel that has the opportunity to be amazing .
The views from the hotel are absolutely stunning and the Seaview room higher-ups strongly recommended, the breakfasts are basic but very appetising.
I’ll give the staff 10 out of 10 as they were magnificent throughout, I think the owner of the property and other properties in the area needs to reflect on keeping the property in line with the market , as there is a massive potential for this hotels to be world-class with the right investment
