Ratings based on 476 Verified Reviews
3.1 Room cleanliness
3.3 Service & staff
3.1 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Dec 2024
The room was clean and in good condition, however the TV was nor working. The outside door does not have pin to the wall so it was noise against the door upon wind blowing.
by A verified traveler
Posted 18 Dec 2024
Limited options for meals, average housekeeping, and below average staff service (appeared under-staffed).
by A verified traveler from Sunset Beach
Posted 16 Nov 2024
The Staff are very helpful and welcoming, always greet you with a smile
by A verified traveler
Posted 26 Oct 2024
Generally I think the resort needs to step up their customer service, the housekeeping is limited during my stay I only receive one service from the house cleaning team, Breakfast they can be more varieties of food should be available, I was wondering if there is a security guard, on Saturday I could not sleep at all, there were lot's of drunkest opposite the resort area, and even some guest have been partying hard like it's their premises and not a resort. I am not satisfied with most of their services to be honest, but I believe they are doing the best they can to keep this resort running. Other than that, I like it cause it's isolate from the main road and everyday traffic noise .
by A verified traveler
Posted 13 Oct 2024
Very nice
by A verified traveler
Posted 12 Oct 2024
Locals hotel. Good for what we needed which was a hotel near Wailoaloa for 2 nights with 3 beds. Staff nice and good fun playing volleyball.
by A verified traveler
Posted 26 Sep 2024
by A verified traveler
Posted 25 Sep 2024
Room service. Ataff was helpful whenever needed. Room in side facility need improvement
by A verified traveler
Posted 14 Sep 2024
This property was absolutely disgusting it was dirty had no toliet paper.it was danderous att the top of the stairs. Ripped sheets no toilet paper.2 towles for 4 people noisey all-night was so disgusting wouldnt let a stray dog stay there. Its soooo filtyhy
by A verified traveler
Posted 9 Sep 2024
The staff although friendly were disorganised they allowed us to leave our hire car there for 2 nights while we toured the islands n organised pick up from a local hotel however we had planned to stay another night but upon getting our room the toilet had poo on the seat n lid the shower had no tap there was nothing to clean with that wasn't dirty n tea towels no cutlery the bed was broken so we didn't stay the second night...the early morning lift that was supposed to be organised didn't happen so left me little time to get back to the pick up point on foot all around poor experience
