Ratings based on 14 Verified Reviews

2.4 out of 5
55% of guests recommend
2.7 Room cleanliness
2.9 Service & staff
2.5 Room comfort
2.5 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 8 Jan 2020
Pathetic Service....first and the last time will be visiting there.....
1 out of 5
by A verified traveler

Refund required.

Posted 31 Dec 2019 on Hotels
It was in such bad condition we didn’t end up staying and booked somewhere else. I need to be refunded please.
5 out of 5
by A verified traveler

Posted 22 Nov 2019 on Wotif
It was very relaxing true to the name. The staff and management were helpful. We will return there one day
1 out of 5
by A verified traveler

Posted 5 May 2019 on Hotels
I was very dissatisfied spending money booking this resort. Breakfast buffet was no near to continental breakfast. Couldn't sleep dueto noisy air conditioner. Was very disappointed
Comment from Hotel Management
17 Jun 2019 by Ana, Hotel Management
Bula Ranjini Thank you for your feedback. I am so sorry that in your case you are not happy with what we offer. We did not received any complained from you whilst stayed at the resort and we thought that everything is alright. Actually we provide complimentary tropical buffet breakfast and not continental, we also provide hot breakfast where you can order separate with an extra cost. We will try to improve our service and what we offer to our guest so their will be least complain at all. Team Resort Relax Fiji are looking forward to welcome you back with our big BULA smile if you ever visit again
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Beautiful peaceful resort

Posted 26 Sep 2018
Helpful staff, plenty of activities to do such as quad bike, mini golf, popl and horse riding. A relaxing place to stay
Comment from Hotel Management
3 Oct 2018 by Ana, Hotel Management
Bula from Resort Relax Fiji Thank you so much for your feedback. We are happy that you enjoyed your stay and the service we offer. The staff and the management are more than happy to welcome you back to Resort Relax Fiji.
1 out of 5
by A verified traveler from sydney

Horrible, dishonest and disgusting! Ripoff

Posted 17 Aug 2018
Please DO NOT GO THERE! This is an Indian owned resort and they’re so tight that their continental breakfast includes bread, butter and jam! They’ll charge you extra for everything else. Their menu is the same every day, it’s a horrible and boring fast food menu that’s over priced. The fish and chips we ordered were the left overs of the night before and they reheated it. Fish was so chewy that we didn’t eat it. Dirty table clothes that are reused everyday. The staff are extremely sus, they told us that they don’t know how the safe box works! They don’t offer room service unles you go and ask for it. They don’t even have bins in the bathrooms. No shops in the resort and for anything you need they’d charge you a transfer fee of $60-80 to take you to shops. We were told $60 for return transfers but on our return they demanded $170.00! Please DON’T SUPPORT this place as they treat tourists like baits. During our stay there were only 4 other people and half of them left early. We left 2 nights early even though they don’t refund. Btw the hot water in the showers also last for about 5 mins maximum! Also before you pay the final bill ask for an itemised list because they just add things to charge you. Also please do not be honest about your job when they ask you because they’ll price everything based on how much they think you earn. This is the dodgiest place I’ve ever been to and I don’t recommend it to anyone, specially if you’re going with family.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Aug 2018 on Hotels
2 out of 5
by A verified traveler from NZ

Peaceful but resort not maintained

Posted 31 Jul 2018
Pros: Loved that it was peaceful
Cons: Maintenance of the resort. At other resorts you see staff cleaning all areas that guests use. Rooms need to be consistently stocked eg towels, coffee
Location: Location is nice and taxis are great and cheap if you need to go into town
Lovely spot but facilities not taken care of. The mini golf course needed to be swept every day. The pool was a bit murky compared to the clear water at other resorts. The pool slide was fun. The staff are lovely. The workmanship on the bure’s were not of a professional standard. This resort could be magnificent if it was tidied up.
1 out of 5
by A verified traveler from United state

Posted 28 Jul 2018
I didnt like the management very rude guy aman and the owner Lashmi is very rude too no good customer service ac was broken all the while i was there i didnt like the seevice they dont have a smiley face croackoes was inside the hotel when we tell them they said what can we do very poor treatment for tourist over they didnt expected that from them my rate to them is big 0000
4 out of 5
by A verified traveler from France,Swiss

Posted 3 Jun 2018
Nice hotel and friendly staff, Could be better if the towels are change every day and a bin be into the room. A hottest shower could be a benefit,. For a couple who want travel by hisself, the informationa given to find some place is not enough. Great stay
Comment from Hotel Management
13 Jun 2018 by Sheenal, Hotel Management
Bula From Team Resort Relax Fiji, Thanks for the feedback. Will surely work on some of the issues highlighted. Looking forward for your next visitation.
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