Ratings based on 189 Verified Reviews
2.9 Room cleanliness
3.4 Service & staff
2.8 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Dec 2024
Comment from Hotel Management
8 Dec 2024 by Nadi Downtown Hotel., Hotel Management
Thank you so much for the Rating
by A verified traveler
Posted 25 Nov 2024
The rooms were spacious, staff were friendly and helpful, the hotel was located in the heart of Nadi, so we could get everything we needed for our trip easily on foot.
Comment from Hotel Management
26 Nov 2024 by Nadi Downtown Hotel., Hotel Management
Thank you so much for the feedback.
by A verified traveler
Posted 26 Sep 2024
Comment from Hotel Management
27 Sep 2024 by Nadi Downtown Hotel., Hotel Management
Thank you so much for the feedback.
by A verified traveler
Posted 14 Sep 2024
Comment from Hotel Management
16 Sep 2024 by Hotel, Hotel Management
Thank you so much for the feedback.
by A verified traveler
mixed reactions
Posted 7 Aug 2024 on HotelsNo elevator for older guest, roaches, not good TV service.
Staff was great and friendly and a great location...
Comment from Hotel Management
9 Aug 2024 by Nadi Downtown Hotel., Hotel Management
Thank you so much for the feedback.
by A verified traveler
Posted 24 Jul 2024 on Hotels
Comment from Hotel Management
29 Jul 2024 by Nadi Downtown Hotel., Hotel Management
Thank you so much for the review.
by A verified traveler
Best local hotel
Posted 19 Jul 2024 on HotelsThis is our favorite local hotel in Nadi. We first stayed a couple years ago for about a week. We had spent a month in Nadi trying different hotels, with many being horrible and dirty. But this one is very clean and the staff is great. This year we had a one night layover in Nadi and chose this hotel because we knew it was clean and well operated. And we are happy we did. It was a very clean room, they offered us dinner when we arrived late and breakfast the next morning, and they arranged a taxi for our early flight out. The taxi ride from the airport is $25 FJD, well worth it for a clean and comfortable stay. We will stay again for our next layover and are happy to recommend it.
Comment from Hotel Management
21 Jul 2024 by Nadi Downtown Hotel., Hotel Management
Thank you so much for the feedback.
by A verified traveler
Posted 14 Jul 2024
Comment from Hotel Management
21 Jul 2024 by Nadi Downtown Hotel., Hotel Management
Thank you so much
by A verified traveler
Posted 13 Jul 2024
Comment from Hotel Management
21 Jul 2024 by Nadi Downtown Hotel., Hotel Management
Thank you so much for the feedback. It helps us to improve our hospitality depending on your comfortability on your stays.
by A verified traveler
Posted 9 Jul 2024
This was most certainly the worst property I have ever stayed in and I’ve been a frequent traveller. I would go as far to say I would not send prisoners here. I specifically booked this accommodation as it advertised WiFi in the room. We arrived and there was no WiFi in the room at all. The manager assured me this would be fixed for the next day. This did not happen. I raised the issue the next day again and the woman who I spoke to Suzanna was the rudest person I have ever spoken to in my whole life. She was simply mean, unhelpful, rude, and aggressive. I informed Expedia of the problem I was having with the hotel, they were very helpful and rang the accommodation to which suzanna told them that they have gave us a discount for our trouble and she would sort the WiFi. We waited hours and she never came so my partner went back down to speak to her. She said Expedia lied and she never told them she would help us. She said why would she help us it’s not her problem that we can’t get WiFi in the room. She proceeded to shout at my partner as we wasn’t happy with this solution. It was exceptionally hostile, she should not be working in customer service. This property had a reputation. When people in the town asked where we was staying they would follow our response with a Ooo and a face of disgust. Please do yourself a favour and avoid this place like the plague.
Comment from Hotel Management
21 Jul 2024 by Nadi Downtown Hotel., Hotel Management
Thank you so much for the feedback.
