Ratings based on 973 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
Checkin time was 3PM and we only got our room at 4PM. We had requested a late checkout but hotel was booked so were not given any option even though we had a 9 month baby and requested if possible plus we got our room later than the 3PM check in time. Dinner at Nuku restaurant was not great, very salty and when we told staff she didnt apologise or even say anything she just heard and went. We then went to the asian restaurant the next day it was good food and staff were very nice here compared to Nuku for dinner. Staff for buffet breakfst at Nuku were amazing and helpful.
Our room had lots of small ants everywhere.
by A verified traveler
Posted 22 Nov 2024
by A verified traveler from Lower Hutt
Posted 21 Nov 2024
Staff were very friendly. Awesome pools. Wear and tear in the bedroom, kitchen and bathroom (it didn’t affect our stay), and the view from our room was stunning. We stayed in the 1bdrm oceanview with kitchenette and laundry. Overall we enjoyed our stay at the Hilton but we did find the food overpriced at the restaurants so we chose to dine outside of the resort.
by A verified traveler
Posted 20 Nov 2024
by A verified traveler from Hamilton
Posted 19 Nov 2024
What's not to like!. Stunning location next to the beach rooms with sea views. Choice of cafe, bars, restaurants and souvenir shops. Bus runs on regular intervals throughout Denarau and to Marina. You cannot fault their hospitality, the staff throughout the property are super friendly and helpful. Shout-out to ELEONOA (front office), Big Wais (transport), ADI (Nuku), PAWAN (Koro) and there are others. We were grieving for loss of a loved one but they all went extra mile to create a memorable experience. We'll be staying at Hilton Fiji again. Thank you
by A verified traveler from Marsden Park
Posted 18 Nov 2024
Everything was good but the Hotel should provide a Microwave in the Room.
by A verified traveler
Posted 18 Nov 2024
Needs upgrade, has a very bad bug issue my room was moved 3x due to ants in my bed and mosquitoes biting me over 50x in one night. Hilton or the property has addressed this issue.. don’t waste your time or money here.
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Carey Osborne, Hotel Management
Ni Sa Bula Vinaka James,Thank you for taking the time to share your rating.We look forward to welcoming you back home to us.Vinaka And Kind Regards,Carey Osborne
by A verified traveler
Posted 13 Nov 2024
Comment from Hotel Management
13 Nov 2024 by Carey Osborne, Hotel Management
Ni Sa Bula Vinaka Michael,We truly appreciate the time taken to share your perfect 5 star rating with us.My team and I look forward to welcoming you back home to us.Vinaka And Kind Regards,Carey Osborne
by A verified traveler
Posted 10 Nov 2024
Hotel is situated in a prime location with most properties having a sea view along the extensive length of the resort. Rooms are comfortable but slightly tired looking and maybe in need of refurbishment but well equipped with amenities. Choice of dining in resort was good and more options at Denarau Port are only 5mins (bus) 20mins(walk) away.
Comment from Hotel Management
11 Nov 2024 by Carey Osborne, Hotel Management
Ni Sa Bula Vinaka James,Many thanks for your feedback.We value your helpful suggestions for our guests looking for information to enhance their visit. In-regards to the room tiredness, we do have an ongoing refurbishment programme that is addressing what you have kindly highlighted. We have certainly shared your feedback with the relevant managers for improvement purposes. We sincerely apologize for any inconvenience and discomfort caused to you.We do hope to welcome you back for a more improved and enhanced experience.Vinaka And Kind Regards,Carey Osborne
