Ratings based on 43 Verified Reviews
2.9 Room cleanliness
2.6 Service & staff
3.1 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Best place for longer stays and business
Posted 10 Aug 2018 on HotelsGreat location and large rooms
Comment from Hotel Management
11 Aug 2018 by Altaf, Hotel Management
Thanks for the review
Hope to see you again
Vinaka
by A verified traveler from Australia
Posted 29 May 2018
No idea really as Hibiscus accepted and confirmed our booking but then bumped us to The Oasis without informing us or explaining (other than there was something wrong with the room).
by A verified traveler
a total mess
Posted 28 Apr 2018They did not provide the apartment I booked at Expedia. As soon as I was charged, they contacted me saying that the apartment booked was not available. The apartment that they provided was a mess: dirty and only one dirty blanket was provided, full of mosquitos and cockroaches, internet did not work, etc...
I emailed them photos (few of them are attached) when we were there. they replied: “ok I'm meeting them tomorrow and internet is restored back. I viber her the pictures. i knock the door but no response just a while ago. will update you in the morning” we left 3 days before the checking out date.
Expedia should have a better quality control on the establishments using their website.
by A verified traveler from melbourne
Mess Management
Posted 27 Feb 2018There is nothing as advertised, management is mess, there is no wifi, room smells, our room gas stove was broken and we had to use the stove from other room which was unsafe as we had 2 kids with us. The staff expects chocolate rather asking if we are alright and comfort. They advertised about the presidential room but there is no any room like that. The toilet flush doesn’t work, the drier at laundry doesn’t work. When complain they just blame each other and say sorry.
I won’t rekon this apartment to any body, be aware and find some good apartment. This apartment doesn’t deserve even a star.
by A verified traveler from nz
owner / manager was rude
Posted 18 Jan 2018
Pros: only thing good about his hotel is location.
Cons: if owner can learn how to talk to guests .
owner /manager named Alfaz was rude. he even dont know how to talk to guest. he started to yell cuz of parking. your car front have to touch the buliding in order for others to pass from behind. horrible place to stay and horrible plac to park the car..
by A verified traveler from Australia
No show in the office.
Posted 9 Jan 2018 on WotifOn arrival by taxi from the airport, we found the office closed and we had no means of contacting anyone. We were not late and it was still within office hours. We had no choice but to find alternative accomodation. The next day we were off early to catch a ferry to the islands so we have not been able to contact the office as yet.
Recommended
for Everyoneby A verified traveler from Suva
OK
Posted 26 Aug 2017 on Wotif
Pros: Clean, comfortable, good rate. Well appointed.
Cons: Communication and interaction of staff with guests.
Clean and comfortable. A few minor wear and tear issues (e.g. shower drain was open -grill/cover missing), but nothing to detract from the stay. Sky TV was not working, but we were only there one night so it didn't matter, and if we'd stayed longer, would have made enquiries to get it sorted.
No-one was on site to check us in. Rang the number on the door and was advised of the unit number and that it was open, with the key inside - which all worked fine. There was only one parking space left, which wasn't the one for our unit, but given that it was almost 9pm we decided it was safe to take that space. I was called just before midnight and asked to move the car - it turned out to be the manager returning from an evening out, wanting to park his car in a space that needed to be accessed through the other side of where we parked, so I was asked to move my car into one of the now vacant spaces, as someone visiting a guest had left. I'm still wondering why the manager chose to disturb a guest who was possibly asleep, to move a car into a space he could just have taken himself - and walked an extra 20 feet to his unit. There was no information regarding check in or check out, and no one available to check us out in the morning, so I needed to ring again, and obviously woke the manager (8.30am so not an early check out) to make sure there wasn't anything we needed to do to check out.
Recommended
for Everyoneby A verified traveler from califiornia
Convenient hotel
Posted 23 Aug 2017 on OrbitzOverall the hotel was nice. But the staff not so much. The internet was down all the time you never had internet access. I had people sitting outside my hotel room waiting for the manager to talk to him about the internet pretty much every single morning. The rooms don't get cleaned you need to clean the rooms yourself. They don't even change the towels. After one week I had to go and ask if I could get some brand new towels. I guess you have to wash your own towels to.
by A verified traveler from canada
2 minutes to McDonald and bus stop
Posted 19 Aug 2017
Pros: Not to many to like about
Cons: New furniture and kitchen ware.
Location: Open market and Mian Street of town
Barely have WiFi, maybe 1hour totally in 7 days.. the furniture is old and dirty. The manager not always there (he have 5 rental properties to look after) but he living in the above apartment with his wife.
by A verified traveler
Needs maintenance
Posted 2 Aug 2017The plugs for toaster .. bench top oven and rice cooker was international. .. and no international plug was provided. Only thing that worked was the stove and electric jug. The water in the morning was not available most days. The manager and his wife fought and you could hear her screaming with doors open. Not very professional at all. No friendly hellos at all. The cleaning staff were lovely fijians. Altaf needs to keep his wife elsewhere.
