Ratings based on 18 Verified Reviews
4.9 Room cleanliness
4.9 Service & staff
4.2 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Sep 2024
Unforgettable experience. Excellent staff, very professional and kindness.
by A verified traveler
Posted 16 May 2024 on Hotels
Fantastic stay! The staff were very kind, attentive, and accommodating. The hot springs were beautiful, and the food was delicious with great presentation.
by A verified traveler
Posted 4 Apr 2024
Enjoy the view, trail, staff, food, room and will definitely come back. It's a great place to chill and unwind.
by A verified traveler
Posted 1 Apr 2024
Comment from Hotel Management
6 Apr 2024 by Aokishimanoyado Kumanobettei Nakanoshima, Hotel Management
Thank you for staying at our hotel.Thank you very much for your high evaluation during your stay.All of our staff are looking forward to seeing you again.
by A verified traveler
Posted 15 Mar 2024
We would like to express our special gratitude to every staff at Kumano-Bettei Nakanoshima! You made an unforgettable and the most memorable anniversary trip for us.
From the moment we were greeted by the genuinely warm welcoming staff at the passenger waiting area, the deck, and the front desk and all throughout our 3 days 2 nights stay here, we have experienced the real "Omotenashi"here. Every moment of our stay here was just perfect!!
We are absolutely certain that our stay at Kumano-Bettei will be an once-in-a-lifetime experience that we will treasure in our memories for a very long time.
Thank you again for the great service!
Comment from Hotel Management
30 Mar 2024 by Aokishimanoyado Kumanobettei Nakanoshima, Hotel Management
Thank you very much for staying at our hotel.We are very happy to hear that your stay with us was a most memorable anniversary trip.We would like to thank all of our staff for complimenting our hospitality.If you come to Katsuura again, please stay at our hotel.All of our staff are looking forward to your next visit.
by A verified traveler
Posted 3 Sep 2023
Very few n and pretty. Excellent staff.
by A verified traveler
Posted 30 Apr 2023 on Hotels
by A verified traveler from Monterey Park
Posted 9 Apr 2023
Great hotel with pretty environment, excellent services, food, and onsen! Totally enjoyed my stay!
Comment from Hotel Management
16 Apr 2023 by Aokishimanoyado kumanobettei nakanoshima, Hotel Management
Thank you very much for staying at our hotel this time.We are very happy to hear that you were satisfied with all aspects of your stay with us.We are looking forward to seeing you again.
by A verified traveler
Posted 6 Mar 2023
Comment from Hotel Management
16 Apr 2023 by Aokishimanoyado kumanobettei nakanoshima, Hotel Management
Thank you very much for staying at our hotel this time.We are very happy to hear that you were satisfied with all aspects of your stay with us.We are looking forward to seeing you again.
by A verified traveler from HK
Posted 19 Feb 2020
Nice and Modern rooms on the new building only, Staff forgot my private bath booking, and housekeeping didn't clean my room, but I was upgraded to a larger room cuz of that, Meals was disappointed for its price
