Ratings based on 67 Verified Reviews
3.7 Room cleanliness
3.8 Service & staff
4.0 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Jun 2024 on Hotels
by A verified traveler
Posted 28 May 2024
The staff was fantastic. Haroun was so friendly and helpful. The staff in both the first floor and sixth floor restaurants were great. Beautiful room. Nice lobby. Front desk staff was very good too! And also the shuttle driver.
Comment from Hotel Management
7 Jun 2024 by GM Assistant , Hotel Management
Dear customer, Thank you for taking the time to share with us your feedback. We are happy to hear that you enjoyed to be part of us and we hope to welcome you soon to satisfy your expectations. Warm regards.
by A verified traveler
Posted 6 May 2024 on Hotels
by A verified traveler from Wildwood
Posted 16 Mar 2024
Safe and nice
Comment from Hotel Management
26 Mar 2024 by Assistant GM, Hotel Management
Dear Customer,Thank you for your feedback. We are glad to hear that you enjoyed to be part of us.We look forward to welcome you soon.Regard
by A verified traveler
Posted 8 Mar 2024
Very nice stay. Need better more comfortable chairs in the bedrooms. The staff were courteous and helpful.
Comment from Hotel Management
13 Mar 2024 by GM ASSISTANT, Hotel Management
Dear Mrs.Carol,Thank you for your feedback. We are happy to hear that you enjoyed your stay with us and we hope to welcome you soon. Regards
by A verified traveler
Good place to stay in Ndjamena
Posted 4 Mar 2024 on HotelsThe Radisson Ndjamena boasts exceptional leadership under Chadian management, displaying a remarkable commitment to guest satisfaction. Their efforts to ensure guests feel comfortable and welcome are evident throughout the premises, creating a warm and inviting atmosphere. One standout feature is their inclusivity, as they graciously host local weddings and cultural events, fostering a sense of community within the hotel. While some equipment upgrades may be warranted, the overall experience at the Radisson Ndjamena is commendable, making it a top choice for visitors to the city.
Comment from Hotel Management
7 Mar 2024 by GM Assistante , Hotel Management
Dear Mr.Alexandre,Thank you for taking the time to share with us your feedback. We are happy to hear that you enjoyed to be part of us and we also are glad that your expectations were reached. We hope to welcome you soon. Warm regards
by A verified traveler
Posted 24 Feb 2024
First of all. The rats in the rooms on the first floor. One was laying dead in the bathroom, when we entered, a bell-boy just took it away with no word of anything. And then during the day and the night you can hear and see them behind your bed, and in the bathroom.
Food is unacceptably terrible. Can’t eat. It’s just beung killed by their kitchen. (stuff in the 6th floor even said: don’t even try it, better go in the city)
And on the top of all that: on the check-out (we had multiple rooms) they were trying to scam us (particularly one guy Oumar), not attaching our payments to the system that were made on the first day, with swearing and shouting demanding double the payment, and with no apology (manager, another manager did at the end), the problem was solved By ME. A was almost at the stage of "let’s look the video tape from the reception", my contact and the agency of my co-traveler were able to call them, and figure this out. Payment was , obviously, made on the first day, as was told, and that guy was just trying to rob us.
Ha, and he also did that:
Pay 170500 xef, for the rate of 530
I was like: no, the rate even in the hotel is 580
(in the airport /market it’s 640)
He was like: meh, okay
And then failed to give me the change
Awesome experience. Thank you Radisson
Comment from Hotel Management
7 Mar 2024 by GM Assistante , Hotel Management
Dear Mrs.Luliia,Thank you for taking the time to share with us your review regarding the stay at Radisson Blu hôtel N'Djaména. We are sorry to hear that you did not enjoyed to be part of us and we sincerely apologize for the inconveniences. The information will be transmitted to each concern department and action will be taken immediately to ensure that such situation will not happen again. We hope to welcome you soon to have another opportunity to show you our best services. Regards
by A verified traveler
Posted 28 Dec 2023
Staff was kind and professional. Facilities can use better maintenance and upgrade. Expensive accommodation for a city with limited options for visitors.
Comment from Hotel Management
2 Jan 2024 by GM Assistante , Hotel Management
Dear Mr Djibrine!Thank you for taking the time to share with us your feedback regarding the stay in our hotel. We apologise for the inconvenience caused and the information will be transmitted to the departments for the action required. We hope to welcome you soon to show you how we can satisfy your expectations next time. Kind regards.
by A verified traveler
Posted 13 Nov 2023 on Hotels
Comment from Hotel Management
12 Dec 2023 by GM Assistante , Hotel Management
Bonjour Monsieur/Madame,Merci d'avoir pris le temps de nous noter lors de votre séjour au Radisson Blu hôtel. Nous sommes ravis d'apprendre que vous avez été satisfait et nous espérons vous revoir très bientôt. Cordialement.
by A verified traveler
Pretty bad experience
Posted 14 Aug 2023 on HotelsThey did not send the shuttle bus as I requested them to prior to the trip, had to wait 45mn to get my room key, staff entering my room without permission while I was inside etc... Pretty bad experience.
Comment from Hotel Management
15 Aug 2023 by FOM, Hotel Management
Dear Anthony,We carefully read your e-mail and we sorry to hear it.The driver went at airport so late and then we already take action to correct nextly and the same for the check-in. We ask you to forgive us and we will do better nextly.Kind regards.
