Ratings based on 24 Verified Reviews

3.8 out of 5
100% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
4.2 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Lusaka

This traveler left a rating score only Posted 25 Aug 2024
3 out of 5
by A verified traveler

Posted 24 Dec 2022
Walkable and sone friendly and respectiful gems
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Jun 2022 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Apr 2022
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Mar 2022 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Dec 2021 on Hotels
4 out of 5
by A verified traveler

Posted 11 Nov 2021
This is an excellent hotel with good customer service. Comfortable rooms, courteous staff and an ambient and relaxing atmosphere. My only negative comment is that the pool is not maintained properly and I was not able to swim as it looked dirty. After I made this comment to the front desk they assured me that next time it will be clean so we will see. Otherwise this is an excellent hotel but just let down by this one area.
5 out of 5
by A verified traveler

Posted 20 Jul 2021
Pleasant well set out property on outskirt of Mzuzu on main road. Good amenities and service. Very efficient staff. Much better value than Rival sunbird.
5 out of 5
by A verified traveler

Posted 10 Jun 2021
I stopped in Mzuzu for what was meant to be a quick overnight trip, and has turned into an almost 2-week visit. When I arrived, I checked in easily and went to my room. We then went out to do some errands. When I returned, I admit I was a bit rude with one of the front desk employees because there had been some kind of an issue with their ability to verify my payment through Expedia. He was a pure professional despite my attitude, for which I later apologized. The staff here are incredible. From the housekeepers, laundry, restaurant, bellman (watch out, he's a boxer!) and more. The restaurant on site has a very diverse menu of great choices, and room service was always prompt and on point. This will be my hotel of choice when I am visiting Mzuzu. The owners and managers should be proud of their team and performance.
5 out of 5
by A verified traveler

Comfortable

Posted 8 Jan 2020 on Hotels
Comfortable stay
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