Ratings based on 964 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Nov 2024
Very professional and efficient staff. They went out of their way to make our stay wonderful!
by A verified traveler
Posted 23 Nov 2024
Comment from Hotel Management
25 Nov 2024 by Customer Service, Hotel Management
Thank you for this excellent rating, Robert!We're always working hard to provide a high-quality experience for all of our guests so It's wonderful to hear that you had such an enjoyable stay at Hyatt Place Mystic! We'd love to host you again someday for yet another unforgettable visit.
by A verified traveler
Posted 15 Nov 2024
Lovely clean and spacious rooms
Comment from Hotel Management
16 Nov 2024 by Customer Service, Hotel Management
Maryska, thank you for staying with us at Hyatt Place Mystic. We're thrilled to hear you found the rooms lovely, clean, and spacious. We hope to welcome you back for another great experience.
by A verified traveler
Posted 13 Nov 2024
Clean, in hotel bar, great service, excellent location.
Comment from Hotel Management
14 Nov 2024 by Customer Service, Hotel Management
miisy, we're delighted you loved your experience at Hyatt Place Mystic. It's wonderful to hear that the cleanliness, in-hotel bar, service, and location met your expectations. We're looking forward to welcoming you back.
by A verified traveler
Posted 13 Nov 2024
Very convenient and comfortable accommodations. Would stay there again.
Comment from Hotel Management
14 Nov 2024 by Customer Service, Hotel Management
Laura, we’re delighted you loved your experience at Hyatt Place Mystic. It's great to hear you found the accommodations both convenient and comfortable. We're looking forward to welcoming you back in the future!
by A verified traveler
Posted 11 Nov 2024
Lived the room layout
Comment from Hotel Management
13 Nov 2024 by Customer Service, Hotel Management
Sandy, we’re delighted you loved your experience at Hyatt Place Mystic. Our team is thrilled that you appreciated the room layout. Looking forward to welcoming you back soon!
by A verified traveler
Posted 8 Nov 2024
The staff was very friendly and the hotel room was nice and big. Breakfast buffet was no big deal but sufficient for a quick breakfast.. overall nothing negative to say about our stay..
Comment from Hotel Management
10 Nov 2024 by Customer Service, Hotel Management
Maria, it's wonderful to hear you had a great time at Hyatt Place Mystic. We are pleased that the team's friendliness and the spacious room contributed to your positive experience. Your feedback on the breakfast buffet is appreciated, and we're glad it met your needs for a quick start to the day. We look forward to welcoming you back in the future.
by A verified traveler from Dillsburg
Posted 4 Nov 2024
This was a perfect overnight stay for a family of 4 w teenagers. Very spacious room w extra living space. Amy and Michelle at the front desk were extremely helpful.
Comment from Hotel Management
8 Nov 2024 by Customer Service, Hotel Management
Julie, we're delighted you loved your experience at Hyatt Place Mystic. Our team members, including Amy and Michelle, always strive to be helpful, and it’s wonderful to hear they made a positive impact on your stay. We hope to welcome you and your family back soon!
by A verified traveler
Posted 4 Nov 2024
Liked everything
Comment from Hotel Management
8 Nov 2024 by Customer Service, Hotel Management
Alice, thank you for staying with us at Hyatt Place Mystic. We're thrilled to hear you liked everything about your stay. Our team looks forward to welcoming you back.
by A verified traveler
Posted 4 Nov 2024
Fast easy check in, value was very good, would highly recommend.
Comment from Hotel Management
8 Nov 2024 by Customer Service, Hotel Management
George, thank you for staying with us at Hyatt Place Mystic. The team is delighted to know you appreciated the seamless check-in process and found great value during your stay. We truly appreciate your recommendation and hope to welcome you back in the future.
