Ratings based on 1,623 Verified Reviews
3.8 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Jan 2025
Excellent trip we had
Comment from Hotel Management
13 Jan 2025 by Distribution Team, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 9 Jan 2025
The breakfast in the mornings was a plus!
Comment from Hotel Management
10 Jan 2025 by Distribution Team, Hotel Management
Thanks for staying with us. We appreciate your positive feedback!
by A verified traveler
Posted 7 Jan 2025
We will definitely be back ..
Comment from Hotel Management
7 Jan 2025 by Distribution Team, Hotel Management
Thanks for staying with us. We appreciate your positive feedback!
by A verified traveler from Germantown
Posted 7 Jan 2025
Ocean view was awesome. Breakfast service is good but food is just okay not that great. Front Desk staff lacks customer service skills and comes across very rude which made out stay very unpleasant. We would rather go to North Beach next time and skip this place.
Comment from Hotel Management
7 Jan 2025 by Distribution Team , Hotel Management
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.
by A verified traveler
Posted 7 Jan 2025
We liked it, looking forward to going back. Rooms are good but not perfect (I didn't expect them to be), some minor cleanliness issues and our dishwasher had a broken top rack that couldn't be used. Amenities were great, hot breakfast was good and varied, pool and hot tub were perfect temperature. Grounds were well kept. We didn't use house keeping, so not sure how they were. Staff were helpful, efficient, and friendly.
Comment from Hotel Management
7 Jan 2025 by Distribution Team, Hotel Management
Thanks for staying with us. We appreciate your positive feedback!
by A verified traveler
Posted 6 Jan 2025
Place is good. They have maintain there elevator properly, it in bad condition. Please work on your breakfast as well.
Comment from Hotel Management
6 Jan 2025 by Distribution Team, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 5 Jan 2025
Awesome place
Comment from Hotel Management
6 Jan 2025 by Distribution Team, Hotel Management
Thanks for staying with us. We appreciate your positive feedback!
by A verified traveler
Posted 4 Jan 2025
The Strand has been a favorite for years. I always stay here great beach view and complimentary breakfast… easy access to the beach and the jacuzzi a fav… clean and great staff!
Comment from Hotel Management
6 Jan 2025 by Distribution Team, Hotel Management
Thanks for staying with us. We appreciate your positive feedback!
by A verified traveler
Posted 3 Jan 2025
Comment from Hotel Management
3 Jan 2025 by Distribution Team , Hotel Management
Thanks for staying with us. We appreciate your feedback.
by A verified traveler
Posted 1 Jan 2025
Rundown, poor house keeping
Comment from Hotel Management
2 Jan 2025 by Distribution Team, Hotel Management
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.
