Ratings based on 1,312 Verified Reviews
3.4 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from jamison
Posted 14 Nov 2024
Nice resort only 2 elevators that caused big lines to get to the room
by A verified traveler
Posted 20 Oct 2024
Firstly, the room was very clean. The hotel had a lot of amenities. There was a very nice game room, pools outside that were heated. The inside pool was being renovated but it was there. There was soa services and a restaurant. The two bedroom suite was massive. The kitchen looked updated and the room was beautiful. The bathroom was a little small but that was a minor thing. The staff was incredibly nice (shout out to Travis). Overall, I would and plan to stay again.
Comment from Hotel Management
24 Oct 2024 by agm, Hotel Management
Teneshia,Thank you for your review. The Caravelle Resort & Staff looks forward to seeing you again soon.
by A verified traveler
Posted 30 Sep 2024
The room was dirty, we had a lick on the room, the floor was full of water, the utensil from the kitchen were dirty, we were very disappointed.
The room Needs to be cleaned and update.
Comment from Hotel Management
24 Oct 2024 by agm, Hotel Management
Mary,Thank you for your response. The Caravelle Resort & Staff look forward to hosting you again soon!
by A verified traveler
Posted 28 Sep 2024
This was, by far, the nastiest hotel I have ever walked into! We checked in, walked into our room, immediately walked back out, checked out, and we stayed at a different hotel down the road. This place has not been remodeled in YEARS, we saw roaches on the floor, stains on everything, the AC did not work, and the room smelled like mildew! My wife and I paid good money to stay here for our three day vacation, and even though we didn’t actually stay, neither the hotel or Expedia would refund our money or offer ANY compensation for our awful experience! In the end, we paid for two hotel rooms while on vacation, and only used one of them! Thankfully, the hotel we actually stayed at, was great! Expedia is the worst the website to book anything through, fortunately for us, there are plenty of competitors to choose from, and their competition will be our “go to” website for booking hotels in the future! that but We booked and paid for two more nights at a different hotel! I will never use Expedia again, PERIOD!
by A verified traveler
Posted 24 Sep 2024
Run don't walk away from this location! I checked out early for the roaches had checked in! Do not I repeat do not, the only good thing is the people at the front!!?
by A verified traveler
Posted 22 Sep 2024
It was fine. Not great. A bit older.
Comment from Hotel Management
23 Sep 2024 by agm, Hotel Management
Thank you for your review. The Caravelle Resort is looking forward to your next stay
by A verified traveler from Union
Posted 15 Sep 2024
by A verified traveler
Posted 11 Sep 2024
The property was clean and nice will be back again,
Comment from Hotel Management
11 Sep 2024 by agm, Hotel Management
Thank you for your review. The Caravelle Resort looks forward to seeing you again soon
by A verified traveler
Posted 10 Sep 2024
Comment from Hotel Management
10 Sep 2024 by agm, Hotel Management
Thank you for your review. The Caravelle Resort hopes to see you again soon
by A verified traveler
Posted 8 Sep 2024
Our room was infested with Roaches!!! Big ones small ones babies it was terrible room had not been cleaned at all!! This place truly needs to be shut down immediately it is certainly a health hazard. We took videos and pictures showed staff and they were not surprised the were not concerned so there is no telling how long this place has been operating at these standards! Scale of 1-10 I would say a -100 DO NOT STAY HERE!!!
