Ratings based on 210 Verified Reviews
3.0 Room cleanliness
3.4 Service & staff
3.3 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Oct 2024
Our family enjoyed our stay Sands Beach Club. Quiet property, large condo. Close to everything. Customer service was excellent!
by A verified traveler
Posted 29 Sep 2024
Everything was dusty and dirty. There was a pill in the bedroom floor. It was impossible to sit on the balcony because of the marijuana odor from neighboring rooms. Could smell it inside our room as well. Definitely need to update or at least paint appliances. I messaged the property twice while there asking about laundry rooms and check out process and did not receive a reply either time.
Comment from Hotel Management
12 Oct 2024 by Shelly , Hotel Management
I'm so sorry Kathy to see the review and please know we are working to correct these downfalls. We apologize for any inconveniences that you may have experienced during your stay.
by A verified traveler
Posted 18 Sep 2024
Comment from Hotel Management
25 Sep 2024 by Shelly , Hotel Management
Thanks for the review.
by A verified traveler
Posted 8 Sep 2024
We didn't even stay at the property, left and we didn't even receive any type of refund.
Comment from Hotel Management
14 Sep 2024 by Shelly , Hotel Management
I'm so sorry Nick to see the review and please know we are working to correct these downfalls. My sincerestapologies on behalf of our team.
by A verified traveler
Posted 28 Jul 2024 on Hotels
Comment from Hotel Management
14 Sep 2024 by Shelly , Hotel Management
Thanks for the review Maria.
by A verified traveler
Posted 20 Jun 2024 on Hotels
by A verified traveler
Posted 15 Jun 2024
by A verified traveler
Posted 2 Jan 2024
Comment from Hotel Management
23 Feb 2024 by Shelly , Hotel Management
Sorry Terry that your stay wasn't as expected.
by A verified traveler
Posted 2 Jan 2024
Comment from Hotel Management
23 Feb 2024 by Shelly , Hotel Management
Sorry Kevin that your stay wasn't as expected.
by A verified traveler
Posted 5 Aug 2023
Very good resort
