Ratings based on 1,588 Verified Reviews
3.3 Room cleanliness
3.4 Service & staff
3.4 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Nov 2024
The staff at Sand Dunes treat you like family. I even got a hug from the lady to sweeps the floors when we left. And the Manager (Jan) is amazing! He does everything in his power to make your stay better.
Comment from Hotel Management
15 Nov 2024 by Joy GSM, Hotel Management
Thank you for your stay with us at Sand Dunes Resorts. Your satisfaction is our priority, and it is wonderful to know that we met your expectations. If there is anything else we can do to make your future stays even better, please feel free to let us know.
by A verified traveler
Posted 8 Nov 2024
Can’t wait to stay again !
Comment from Hotel Management
9 Nov 2024 by Joy GSM, Hotel Management
Thank you for your recent stay with us at Sand Dunes Resorts. Our team works hard to provide a comfortable and welcoming environment and it's great to know that we met your expectations. We look forward to your return in the future
by A verified traveler
Posted 3 Nov 2024
Nothing was to my liking.
Comment from Hotel Management
3 Nov 2024 by Joy GSM, Hotel Management
Thank you for your stay with us at Sand Dunes Resorts. On behalf of our entire team, I would like to apologize for failing to meet your expectations. Your satisfaction is important to us as a valued hotel guest. We regret that we fell short. If you ever reconsider and decide to give us another chance, we would love the opportunity to provide you with a much-improved stay.
by A verified traveler
Posted 27 Oct 2024
Comment from Hotel Management
29 Oct 2024 by Joy GSM, Hotel Management
Thank you for your stay with us at Sand Dunes Resorts.Your satisfaction is our priority, and it is wonderful to know that we met your expectations. If there is anything else we can do to make your future stays even better, please feel free to let us know.
by A verified traveler
Posted 23 Oct 2024
It was nice
Comment from Hotel Management
25 Oct 2024 by Joy GSM, Hotel Management
Thank you for your stay with us at Sand Dunes Resort. Your satisfaction is our priority, and it is nice to know that we met your expectations. If there is anything else we can do to make your future stays even better, please feel free to let us know.
by A verified traveler
Posted 20 Oct 2024
Beds were extremely hard and painful. The indoor pool was cloudy and the water smelled mildew like an old mop. Random knats in the room. Room service failed to bring us any clean towels when we asked for them. Everything else was decent.
Comment from Hotel Management
21 Oct 2024 by Joy GSM, Hotel Management
Thank you for your stay with us at Sand Dunes Resorts.I apologize for the issues you experienced with the pool and housekeeping. Your feedback is important to us. I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued hotel guest.
by A verified traveler
Posted 14 Oct 2024
Comment from Hotel Management
14 Oct 2024 by Joy GSM, Hotel Management
Thank you for your stay with us at Sand Dunes Resorts.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued hotel guest. We regret that we fell short. If you ever reconsider and decide to give us another chance, we would love the opportunity to provide you with a much-improved stay.
by A verified traveler
Posted 14 Oct 2024
It was ok
Comment from Hotel Management
14 Oct 2024 by Joy GSM, Hotel Management
Thank you for your stay with us at Sand Dunes Resort. We want to make every guest's stay seamless and comfortable. We're pleased to hear that you enjoyed our Resort. We look forward to welcoming you back soon!
by A verified traveler
Posted 11 Oct 2024
We’re thrilled that you enjoyed the clean room, amazing pool, and spectacular views. Friendly front desk and helpful staff made our stay better. Providing excellent customer service.
Comment from Hotel Management
13 Oct 2024 by Joy GSM, Hotel Management
Thank you for your stay with us at Sand Dunes Resorts.Your satisfaction is our priority, and it is wonderful to know that we met your expectations. If there is anything else we can do to make your future stays even better, please feel free to let us know.
by A verified traveler from Rock Hill
Posted 8 Oct 2024
Bathroom fan inoperable, no alarm clock or radio, no utensils, no bible, no blankets, no local directory, tv signal would was not consistent & had several signal interference on some channels. Not what I thought was getting. Overall the stay was restful.
Comment from Hotel Management
9 Oct 2024 by Joy GSM, Hotel Management
Thank you for your stay with us at Sand Dunes Resorts.We appreciate you sharing your feedback about your stay with us. Most of the amenities you mentioned were removed during the time of Covid 19 and we have decided not to replace theWe look forward to welcoming you back soon.m. We're pleased to hear that you enjoyed our Resort.
