Ratings based on 989 Verified Reviews
2.3 Room cleanliness
2.9 Service & staff
2.7 Room comfort
2.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Dec 2024
Spent almost 3 hours for room to be cleaned. Elevator wasn't working. Roaches all over the room so we left. Staff seemed unbothered by what was happening. Looked like homless people were staying there.
Comment from Hotel Management
30 Dec 2024 by s.p, Hotel Management
Sorry for the issues during your stay we will addressing your concern.
by A verified traveler
Posted 24 Dec 2024
This property should be condemned. The property was like walking into a horror house. The couch was filthy. The furniture was so fragile I wouldn't sit on it. The curtains was covered with brown mildew. They lamps and furniture was covered with stains. The door handle had a screw hanging out of the handle holding the door knob together. The room smelt like mildew. Entering the stairs the concrete was cracked and unsafe, and the property to me is dilapidated. My family and I couldn't stay there under those conditions.
Comment from Hotel Management
28 Dec 2024 by sp, Hotel Management
Sorry for the issues during your stay we will addressing your concern.
by A verified traveler
Posted 20 Dec 2024
Comment from Hotel Management
28 Dec 2024 by sp, Hotel Management
Thanks for review.
by A verified traveler
Posted 15 Dec 2024
Comment from Hotel Management
16 Dec 2024 by s.p, Hotel Management
Sorry for the issues during your stay, we will be addressing your concerns.
by A verified traveler
Posted 14 Dec 2024
Jaquizi does not work and woke up to roaches scurrying
Comment from Hotel Management
16 Dec 2024 by sp, Hotel Management
Sorry for the issues during your stay, we will be addressing your concerns.
by A verified traveler
Posted 2 Dec 2024
Staff was friendly and helpful! Elevator broken, vending machine didn't work! Could smell marijuana in hallways, scent also got in rooms!
Comment from Hotel Management
2 Dec 2024 by sp, Hotel Management
Sorry for the issues during your stay, we will be addressing your concerns.
by A verified traveler
Posted 1 Dec 2024
Comment from Hotel Management
2 Dec 2024 by s.p, Hotel Management
Sorry for the issues during your stay, we will be addressing your concerns.
by A verified traveler
Posted 21 Nov 2024
Comment from Hotel Management
29 Nov 2024 by s.p, Hotel Management
Thanks for the review.
by A verified traveler
Posted 15 Nov 2024
Exlenr service
Comment from Hotel Management
20 Nov 2024 by sp, Hotel Management
Thanks for the review.
by A verified traveler from Whiteville
Posted 6 Nov 2024
Were the world's worst hotel to ever visit plenty of attitude?Anthony of argument , but yet no , I'll come
Comment from Hotel Management
7 Nov 2024 by s.p, Hotel Management
Sorry for the issues during your stay, we will be addressing your concerns.