Ratings based on 961 Verified Reviews
3.2 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
We liked it a lot clean rooms and very friendly staff.
Comment from Hotel Management
22 Nov 2024 by Distribution Team, Hotel Management
Awesome! Thanks for the 5 stars and for choosing MBS! We're happy to see you enjoyed your stay. We look forward to hosting you again soon.
by A verified traveler
Posted 22 Nov 2024
I always stay at this hotel. It's located in the northern residential area so it's pretty quiet. Also they have free breakfast which is pretty good. I was disappointed that the 10th floor pool and hot tub were closed though and I specifically said I wanted 10th floor...just for that reason...oh well maybe next time
Comment from Hotel Management
22 Nov 2024 by Distribution Team, Hotel Management
Thank you for your loyalty and for taking the time to share your feedback.We apologize for the inconvenience caused by the closure of the 10th floor pool and hot tub during your stay.Your feedback is important to us, and we will strive to ensure better availability of amenities in the future.We hope to welcome you back soon and provide you with an even better experience.
by A verified traveler
Posted 20 Nov 2024
The staff was really nice.
Comment from Hotel Management
20 Nov 2024 by Distribution Team , Hotel Management
Thanks for staying with us. We appreciate your positive feedback!
by A verified traveler
Posted 16 Nov 2024
Nice place will definitely come back.
Comment from Hotel Management
16 Nov 2024 by Distribution Team, Hotel Management
Thanks for staying with us. We appreciate your positive feedback!
by A verified traveler
Posted 11 Nov 2024
The parking garage takes a little getting used to. Pools and hot tubs were well mantained along with playground and sitting area. Had a eoom with well mai tained kitchen, 2 queen beds and a murphy bed. Actually slept on the murphy so we could hear the ocean. Queen beds could use an updrade. Staff was very friendly, super quiet area and close to a lot of things. 3rd stay at this hotel and probably not the last.
Comment from Hotel Management
12 Nov 2024 by Distribution Team, Hotel Management
Thanks for staying with us. We appreciate your positive feedback.
by A verified traveler from Kew Gardens
Posted 11 Nov 2024
Comment from Hotel Management
12 Nov 2024 by Distribution Team, Hotel Management
Thanks for staying with us. We appreciate your positive feedback.
by A verified traveler
Posted 11 Nov 2024
Beds cohld use an update. Not the most comfortable. Pools and hot tubs in hreta condition, clean and warm. Staff was very nice and quick to help with any issues. Kitchen was stocked with all the normal needs amd fullsize appliances.
Comment from Hotel Management
11 Nov 2024 by Distribution Team, Hotel Management
Thanks for staying with us. We appreciate your positive feedback!
by A verified traveler
Posted 9 Nov 2024
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Comment from Hotel Management
10 Nov 2024 by Distribution Team , Hotel Management
Thanks for staying with us. We appreciate your feedback.
by A verified traveler
Posted 5 Nov 2024
Very nice. Everyone was so nice and professional. Loved everything. So clean, very good breakfast. Can’t wait to be back!!!
Comment from Hotel Management
5 Nov 2024 by Distribution Team, Hotel Management
Hi Brandi,Thank you so much for your kind words! We're thrilled to hear that you had such a great experience with us. It's wonderful to know that you enjoyed our clean accommodations, delicious breakfast, and the professionalism of our team. We truly strive to provide a welcoming and comfortable environment, and we're so happy to see that reflected in your stay. We look forward to hosting you on your next visit!
by A verified traveler
Posted 4 Nov 2024
Everywhere we went it smelled like marajuana. Room was very musty which I think could've been improved with new a/c units.
Comment from Hotel Management
5 Nov 2024 by Distribution Team, Hotel Management
Hi Craig,Thank you for taking the time to share your feedback. We're truly sorry to hear about the issues you experienced during your stay, particularly regarding the smell and the condition of your room. We understand how important a fresh and comfortable environment is, and we sincerely apologize for not meeting those expectations. We are actively working on improvements to ensure that all of our guests have a pleasant stay, and your feedback is invaluable in helping us address these areas.
