Ratings based on 990 Verified Reviews
3.3 Room cleanliness
3.5 Service & staff
3.3 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Jun 2024
Location and the rooms and pool was nice
by A verified traveler
Posted 24 Jun 2024
Property was well kept how ever heavy traffic from pool area created hallways and elevators very slippery.Smoking policies should be adjusted some individuals enjoy cigars. Termination and find immediately is a unpleasant situation how ever smoking illegal substances in rooms which caused my room to have a very unpleasant odor while my stay .
by A verified traveler
Posted 19 Jun 2024
Plus…affordable and great location. Downside, this is a party hotel. If you are going with a family and looking for a relaxing time in the beach, probably not the best choice. Place itself, isn't all that bad, but the clientele is there to smoke weed and party. Staff was mostly friendly, but not all that interested in helping you. Public spaces are old and dirty. Didn’t find the elevators as bad as the other reviews. Room was good overall, bathroom remodeled and felt clean for the most part. Beds an s pillows fine, but lower end…what you’d expect at this price point. All in it was a miss for our family. Place has potential though…
by A verified traveler
Posted 17 Jun 2024
by A verified traveler
Posted 9 Jun 2024
Stayed for four nights and had a great time! Elevators were a lil scary but otherwise everything was as expected. They even held our luggage after check out until our flight time!
Comment from Hotel Management
10 Jun 2024 by Jay Sebastian, Guest Service Manager, Hotel Management
Thank you so much for your very kind words – we are all delighted that you enjoyed your visit so much. We do try hard to make our guests feel at home, and well taken care of, it is very rewarding to know how much our guests enjoy themselves. We hope to be able to welcome you back very soon.
by A verified traveler from Houston
Posted 26 May 2024
Comment from Hotel Management
28 May 2024 by Jay Sebastian, Guest Service Manager, Hotel Management
Thank you for giving us a perfect rating.
by A verified traveler from Browns Summit
Posted 19 May 2024
Comment from Hotel Management
21 May 2024 by Jay Sebastian, Guest Service Manager, Hotel Management
Thank you for taking the time with your rating. Your feedback helps us do better.
by A verified traveler
Posted 13 May 2024
Had a terrible time first the hotels security and management told me were I can park my truck and trailer then the next day they were towed by security. I have pics of the conditions of our room I found roaches in the room
Comment from Hotel Management
19 May 2024 by Jay Sebastian, Guest Service Manager, Hotel Management
We are truly sorry this happened to you. It was our security company's fault for telling you the wrong information. I believe the security company has reimbursed you for the fees you incurred.
by A verified traveler
Posted 1 May 2024
This property looks nothing like the pictures. Disgusting rooms, run down facilities, rude staff
Comment from Hotel Management
10 May 2024 by Jay Sebastian, Guest Service Manager, Hotel Management
We want to thank you for your feedback. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short. While we wish, you had a better experience, it is feedback like this that we learn from and use to improve.
by A verified traveler
Posted 27 Apr 2024
Do not recommend this place. if I could I would give this place zero stars. Everything from the halls to the rooms are disgusting. Hairs found on both beds, stains in multiple places. The bed blankets are paper thin, the linens on the bed smell awful. I am truly disappointed, it looks nothing like the photos
Comment from Hotel Management
29 Apr 2024 by Jay Sebastian, Guest Service Manager, Hotel Management
Thank you for taking the time to give your feedback. We’re sorry to hear the rooms weren't up to the standard you've come to expect from us. We will instruct our housekeepers to be more attentive in the future.
