Ratings based on 315 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Jun 2024
by A verified traveler from Columbia
Posted 9 Jun 2024
This is a fairly new property that was clean, quiet, and close to shopping/dining options.
Comment from Hotel Management
12 Jun 2024 by General Manager, Hotel Management
Dear Porschia,Thank you for choosing Homewood Suites by Hilton Myrtle Beach Coastal Grand Mall and for sharing your five-star review! We are delighted to hear our standard of cleanliness, location, and tranquil atmosphere met the mark for you during your recent stay. It was a pleasure to host you and we look forward to welcoming you back in the future.
by A verified traveler
Posted 3 Jun 2024
Had a great time at this hotel, great service and great hospitality! Best hotel I’ve been too, definitely coming back here when we return!
Comment from Hotel Management
5 Jun 2024 by General Manager, Hotel Management
Dear Kayla,Thank you for your fantastic feedback! We're thrilled you had a great time and enjoyed our service and hospitality. We eagerly await your return for another wonderful stay at Homewood Suites by Hilton Myrtle Beach Coastal Grand Mall!
by A verified traveler
Posted 2 Jun 2024
Very friendly staff, clean suites and all other areas of the hotel, very convenient accommodations for a multiple night stay
Comment from Hotel Management
5 Jun 2024 by General Manager, Hotel Management
Thank you for your review of Homewood Suites by Hilton Myrtle Beach Coastal Grand Mall. We're delighted to hear your stay was wonderful. Pleasant staff, clean accommodations, and convenient amenities are exactly what we strive to provide for all our guests, especially those staying for multiple nights. We look forward to welcoming you back again in the future.
by A verified traveler
Posted 2 Jun 2024
Cleanness, service, convenience were great. But!
The bed are terrible 😣. Very firm and hard as a rock, made my sleep very uncomfortable and unrested for my stay on vacation. Highly suggest buying soft top mattresses with manufacturer the company uses are switching vendors. Should not be a one size fits all with no back issues. Next, Breakfast needs to be real food ie eggs, bacon, sausage links, and hash browns should taste like real food instead of frozen microwave food just heated to serve on a buffet. At the rate the rooms go for a decent real breakfast should not be too much to ask. Other that, overall good.
Comment from Hotel Management
5 Jun 2024 by General Manager, Hotel Management
Dear Julian,Thank you for your detailed feedback. We're glad you appreciated our hotel's cleanliness and the service of our team. We understand your concerns about the bed firmness and breakfast quality and will review these aspects to enhance guest comfort and satisfaction. Your input is greatly valued, and we look forward to improving your experience on your next stay.
by A verified traveler from Fairhaven
Posted 28 May 2024
by A verified traveler from Fairhaven
Posted 28 May 2024
Everything was great! Stayed a few times with Homewood Suites in few different states and everything is always amazing....staff, food, location :)
Comment from Hotel Management
31 May 2024 by General Manager, Hotel Management
Dear Kathryn,We're delighted you enjoyed your stay at Homewood Suites by Hilton Myrtle Beach Coastal Grand Mall! It's great to know that our friendly staff, convenient location, and delicious food impressed you. The next time you're in the area, please come see us for another terrific stay.
by A verified traveler
Posted 25 May 2024
Hotel snob and this place is 10 out of 10. Entire place is clean including the outside area. Beds were soo comfortable we didn’t want to get out of bed. Pay a little extra for a peace of mind and stay here, you won’t be disappointed.
Comment from Hotel Management
28 May 2024 by General Manager, Hotel Management
Dear Patrick,Thank you! Our team works hard to ensure our guests have everything they need for a perfect stay, so they will be delighted to know you were impressed with our clean, comfortable accommodations. We look forward to welcoming you back on future trips to Myrtle Beach.
by A verified traveler from middletown
Posted 20 May 2024
Nice accommodations n staff
Comment from Hotel Management
23 May 2024 by General Manager, Hotel Management
Dear Robert,Thank you for your feedback! We're delighted to hear that you enjoyed our accommodations and found our team to be pleasant. We look forward to welcoming you back to Homewood Suites by Hilton Myrtle Beach Coastal Grand Mall for another great stay!
by A verified traveler
Posted 17 Apr 2024
