Ratings based on 722 Verified Reviews
3.2 Room cleanliness
3.6 Service & staff
3.5 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Nov 2024
Comment from Hotel Management
16 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your review! We're glad to hear that you had a pleasant stay with us. We always strive to offer a comfortable experience for all our guests, and we appreciate your feedback. We look forward to welcoming you again soon!Sincerely, Hotel Manager
by A verified traveler
Posted 11 Nov 2024
Comment from Hotel Management
12 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for sharing your feedback. We're truly sorry to hear that your experience did not meet your expectations. We take all guest comments seriously and will address the areas you mentioned to ensure improvements are made. We hope to have the opportunity to provide you with a much better experience in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 11 Nov 2024
It was a great place, clean, nice staff. We had a nice view from our room . Beds were comfortable, we enjoyed cooking our own meals. Only comlaint would be the compact parking that is almost everywhere or so it seems for our denali.
Comment from Hotel Management
11 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your wonderful review! We're delighted to hear that you enjoyed your stay, including the cleanliness, friendly staff, and comfortable beds. It's great that you appreciated the view and the ability to cook your own meals. We understand that parking can sometimes be a challenge, especially with larger vehicles, and we will certainly look into ways to improve this for future guests. We hope to welcome you back soon!Sincerely, Hotel Manager
by A verified traveler from BRONX
Posted 7 Nov 2024
Everything was great. Loved being right on ocean.
Comment from Hotel Management
8 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your kind review! We're so glad to hear that you enjoyed your stay and loved the oceanfront location. It’s wonderful to know everything met your expectations. We look forward to welcoming you back for another great experience!Sincerely, Hotel Manager
by A verified traveler
Posted 1 Nov 2024
Family and I stayed for a few nights for a wedding in Murrell's Inlet. We loved that the hotel was right on the beach for our little ones. The staff was wonderful all weekend. Everything was clean and fairly updated. Parking is tight but once you understand it, no issues at all. Lowest price we could find and our stay was great!
Comment from Hotel Management
2 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your wonderful review! We’re thrilled to hear that you and your family enjoyed your stay with us, especially the beach access for your little ones. It’s great to know that our staff provided excellent service and that you found our hotel clean and updated.We appreciate your feedback regarding parking and are glad you found our rates competitive. We hope to see you again for another fantastic stay!Sincerely, Hotel Manager
by A verified traveler
Posted 31 Oct 2024
The front desk staff were really professional and friendly. We had a short trip but a great time. We look forward to returning soon
Comment from Hotel Management
2 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your fantastic review! We are delighted to hear that our front desk staff made such a positive impression with their professionalism and friendliness. It’s wonderful to know you had a great time during your short trip.We look forward to welcoming you back soon for another enjoyable stay!Sincerely, Hotel Manager
by A verified traveler
Posted 29 Oct 2024
The area was nice and right at the beach. Our room had holes in the ceiling and in the walls. The window to look out to the beach was dirty. The door to open the beach needs to be tighten along with the door to enter the room. The hallways smelled and the elevator was a little iffy. The receptionist was very nice!!
Comment from Hotel Management
30 Oct 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your feedback regarding your recent stay. We’re glad to hear you enjoyed the nice beach area and found our receptionist to be very nice. However, we sincerely apologize for the issues you encountered, including the holes in the walls, dirty window, and odor in the hallways. Your comments are important, and we will address these concerns with our maintenance team for immediate action. We appreciate you bringing these matters to our attention and hope you will consider giving us another chance in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 20 Oct 2024
The photos do not represent this property at all. The room was dirty. The bathroom fixtures and tile were falling apart. The bed was the most uncomfortable I have ever tried to sleep on. There was black mold everywhere. If it wasn’t so late when I arrived, I would have found another place that night. If I would have driven there, I would have slept in my car instead of that room. Luckily, I found another place to stay the next morning. The property did not refund my money for the three additional nights that I paid for or the taxes for those nights not used.
Comment from Hotel Management
21 Oct 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your candid feedback regarding your recent stay. We're truly sorry to hear about the condition of your room and the discomfort you experienced. Your concerns about cleanliness and maintenance are being taken seriously, and we will address these issues with our team to ensure they are resolved. We strive to provide a welcoming and comfortable environment, and it's disappointing to learn we fell short in your case. We hope you might consider giving us another chance in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 18 Oct 2024
The place looked so so, but room was very nice,. Right on the beach. I would go back.
Comment from Hotel Management
19 Oct 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your review! We're glad to hear you enjoyed your room and the fantastic beach location. Your feedback is invaluable, and we’re continuously working to enhance our property. We would love to welcome you back for another stay!Sincerely, Hotel Manager
by A verified traveler
Posted 16 Oct 2024
Our room was not up to date my sister and I both stepped on nails one was on the deck to Walk up from the beach and the other nail was right side out of the door.
Comment from Hotel Management
18 Oct 2024 by Hotel Manager, Hotel Management
Dear Guest, Thank you for your feedback. We are truly sorry to hear about the safety concerns you experienced during your stay, including stepping on nails. Your safety is our top priority, and we will address this issue immediately to ensure it does not happen again. We appreciate you bringing this to our attention and hope to have the opportunity to provide you with a much-improved experience in the future. Sincerely, Hotel Manager
