Ratings based on 927 Verified Reviews

4.0 out of 5
79% of guests recommend
4.1 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 27 Nov 2024
Very clean, and well run
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Nov 2024
5 out of 5
by A verified traveler

Posted 9 Nov 2024
Everything was clean & the property was well taken care of.
5 out of 5
by A verified traveler from Indio

Posted 9 Nov 2024
Staff is super nice. Checkin was easy. But the entryway, parking lot, essentially the grounds are in need of a good cleaning. The room itself needs a good cleaning. There was a very offensive odor in the hallways. I was afraid to walk barefoot in the unit. There are a lot of laborers staying at this hotel and it shows because they come in and out with dirty shoes etc. I’m not putting the laborers down but they should probably be put in a separate section. There was some very nice guys playing their harmonica that could be heard many rooms away. It was nice but no one should be allowed to play an instrument in their hotel room. I am a retired airline employee so I have seen and spent too many nights in hotels. I have noticed that Fairfield and Embassy Suites in a steady decline of cleanliness both exterior grounds and the rooms. Thank you and sorry but this is what I see.
2 out of 5
by A verified traveler

Posted 3 Nov 2024
Very outdated. Air conditioner was extremely noisy . Carpet in room felt wet. No flat surface in bathroom . Used ironing board to put clean clothes on
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Oct 2024
4 out of 5
by A verified traveler

Posted 21 Oct 2024
convenient
2 out of 5
by A verified traveler

Posted 15 Oct 2024
Carpet was nasty staff was nice breakfast was decent pool was disgusting
5 out of 5
by A verified traveler

Posted 13 Oct 2024
Staff was excellent. Breakfast good.
5 out of 5
by A verified traveler

Posted 27 Sep 2024
All the staff was so nice and friendly going out of the way to help you my hands was full once and the staff even pushed the buttons for me