Ratings based on 36 Verified Reviews

4.0 out of 5
4.1 Room cleanliness
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 17 Oct 2024
The room was fine.
Comment from Hotel Management
18 Oct 2024 by Author, Hotel Management
Thank you for your feedback, Rose. We look forward to welcoming you back. Cheers, Lily Team Hosteeva
4 out of 5
by A verified traveler

Posted 7 Sep 2024
Restrooms out by the pools were so clean!!! Exceeded expectations! Restaurant in hotel had AMAZING food!! Owners of privately owned condos need to have more communication with the front desk as to who is renting out their property. It makes check-in extemely difficult and confusing when vacation tenants call hotel for further details and information, but the hotel front desk has never heard of the tenants nor even has the first detail of the reservation.
Comment from Hotel Management
18 Oct 2024 by Brian, Team Hosteeva, Hotel Management
Thank you for the wonderful review, RoseAnna! We appreciate your kind words and are pleased to know that our place exceeded your expectations. Please be informed that we do not manage the entire property, but only few units there. Prior to arrival, we always send detailed check-in instructions including information needed for an easy access to the unit. Nonetheless, we truly value your feedback, and we will work on improving this aspect to ensure a smoother experience for our guests in the future. Looking forward to having you again for a flawless experience! Brian, Team Hosteeva
5 out of 5
by A verified traveler from Greenland

Posted 31 Aug 2024
We're a big family, six kids ranging from ages 1-10 years old! They enjoyed it
Comment from Hotel Management
2 Sep 2024 by Author, Hotel Management
Thank you for sharing your experience, Melodie. We're delighted to hear that your kids enjoyed their stay. Safe Travels, Carrie Team Hosteeva
5 out of 5
by A verified traveler

Posted 25 Aug 2024 on Hotels
Comment from Hotel Management
25 Aug 2024 by Oliver, Hosteeva Guest Relations. , Hotel Management
Dear Elexus,Thank you so much for sharing your feedback with us. It is a pleasure for us to know you have enjoyed your stay and we hope to welcome you back sometime in the future for another unforgettable experience.Kind regards.
1 out of 5
by A verified traveler

Posted 19 Aug 2024
Comment from Hotel Management
25 Aug 2024 by Oliver, Hosteeva Guest Relations. , Hotel Management
Dear Pablo,Thank you for your feedback. We’re committed to providing a great experience for all our guests. However, we were surprised by your review, especially since during your stay, you mentioned you might not stay with us and book a place elsewhere, which prompted us to accommodate by opening the dates for other guests. Despite this, you decided to stay until the end of your reservation, which we honored without issue. Additionally, we regret that you did not contact us during your stay to mention any concerns, as we would have been more than happy to address them promptly. We strive for clear communication and guest satisfaction, and it’s unfortunate that there seems to be a misunderstanding here. We hope to have the chance to provide a better experience in the future.Kind regards.
5 out of 5
by A verified traveler

Posted 11 Jul 2024
Love how kid friendly it is
Comment from Hotel Management
12 Jul 2024 by Lily, Hosteeva Team , Hotel Management
Thank you for your kind words, Zhane! We're thrilled to hear that you found our property kid-friendly. We strive to create a welcoming environment for families and look forward to hosting you again!
4 out of 5
by A verified traveler

Posted 1 Jul 2024 on Hotels
Comment from Hotel Management
12 Jul 2024 by Lily, Hosteeva Team , Hotel Management
It was a pleasure to host you, Charles. Welcome back anytime again!
3 out of 5
by A verified traveler

Posted 15 Jun 2024
Comment from Hotel Management
12 Jul 2024 by Lily, Hosteeva Team , Hotel Management
Thank you for your feedback, Zachary! We hope you had a nice stay and will come back again soon.
5 out of 5
by A verified traveler

Posted 20 May 2024
Really nice love that is had a washer and dryer im the inside and a hotub in bathroom it was very relaxing and clean also the inside water parks and beach front was terrific!!!!!!
Comment from Hotel Management
21 May 2024 by Lily, Hosteeva Team , Hotel Management
Thank you for the wonderful review, Isiah! It's great to know you found everything relaxing and clean. We're also glad you enjoyed the indoor water parks and beachfront. We look forward to welcoming you back for another terrific stay!
5 out of 5
by A verified traveler

We will be back

Posted 8 May 2024 on Hotels
The pools are amazing and the room is great for the price!
Comment from Hotel Management
21 May 2024 by Lily, Hosteeva Team , Hotel Management
Thank you so much for your feedback, Serreh ! We're thrilled to hear that you enjoyed the amazing pools and found the room to be a great value for the price. We can't wait to welcome you back for another wonderful stay!