Ratings based on 981 Verified Reviews
3.6 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
Right under the landing path for MB airport.
Toilet didn’t flush properly.
Parking was exposed & not handy.
Incredible sunrises.
by A verified traveler
Posted 23 Nov 2024
Inconvenient. View of trailer park across the street. View of ocean over the uncovered, littered, rusting AC and Generator area. Small bathroom separated from the sink by a stupid wall. White paint on the green border of the mirror. Screws sticking out of the bathroom wall. AC front coming detached from unit. Rusting balcony. No screen door to balcony. No mirrors in a garage not wide enough for two cars. Planes flying over. Barking dogs. NO sofa or comfortable chair. Tiny table not big enough for two laptops and only two uncomfortable chairs. ONE standing lamp. CRUMBS FROM PREVIOUS GUEST IN BED. And someone has the audacity to call this a RESORT?!!
Comment from Hotel Management
25 Nov 2024 by Hotelmgmt, Hotel Management
Robert, thank you for your valuable feedback. We are disheartened to hear of your experience and sincerely apologize that your stay fell short of our usual standards. Please know that we will use your comments in order to improve. We hope you will reconsider staying with us again, as we are confident that we can provide you a better experience.
by A verified traveler
Posted 18 Nov 2024
Not what I expected from staying at other doubletree resorts. Our room was kinda dirty. The floor had hair on it and some other things. The bathroom was clean tho and the sheets was clean.
Comment from Hotel Management
22 Nov 2024 by Hotelmgmt, Hotel Management
Sonya, thank you for sharing your experience. We are glad the bathroom and sheets met your expectations but regret the issues with the floor. Your feedback will be shared with our housekeeping team to ensure this is addressed. We hope to provide a more seamless stay in the future.
by A verified traveler
Posted 17 Nov 2024
It was right on the beach! Room was very clean but a little dated. We could not charge our phones as the room has no USB chargers. It is a little confusing to check in because check- is not on the ground floor. We also had a little trouble finding our room. We did not feel like anything was clearly marked to find your way.
Comment from Hotel Management
22 Nov 2024 by Hotelmgmt, Hotel Management
Robert, thank you for your feedback. We are glad you enjoyed the beachfront location and cleanliness of the room. Your comments about signage, USB chargers, and check-in clarity are appreciated and will be reviewed to improve the guest experience. We hope to welcome you back soon!
by A verified traveler
Posted 16 Nov 2024
Love the views. Sunrise rocked
Comment from Hotel Management
18 Nov 2024 by Hotelmgmt, Hotel Management
Dennis, thank you for your positive feedback. We are delighted you had a great stay and loved the beautiful views. We cannot wait to welcome you back!
by A verified traveler
Posted 13 Nov 2024
We love the Double tree and will continue to plan our staycations there every time.
Comment from Hotel Management
14 Nov 2024 by Hotelmgmt, Hotel Management
Tabatha, thank you for your perfect rating of DoubleTree Resort by Hilton Myrtle Beach Oceanfront. We are glad you loved your stay and cannot wait to welcome you back for your next staycation!
by A verified traveler from blythewood
Posted 12 Nov 2024
Comment from Hotel Management
13 Nov 2024 by Hotelmgmt, Hotel Management
Thank you for taking a moment to share your positive score, Michael! We hope you plan to join us on your next visit to the area, so we have a chance to further impress.
by A verified traveler
Posted 10 Nov 2024
Comment from Hotel Management
11 Nov 2024 by Hotelmgmt, Hotel Management
Efrain, we are sorry to see your low rating and hope that you will give us another chance to create a better experience for you.
by A verified traveler
Posted 9 Nov 2024
desk and cleaning staff were extremely friendly. the room is slightly outdated and could use a dusting. The sheets had stains on them. Water pressure is great. Super welcoming to dogs. Wouldn’t mind staying here again as long as the sheets don’t have stains.
Comment from Hotel Management
11 Nov 2024 by Hotelmgmt, Hotel Management
Dianna, thank you for your feedback. We are glad you enjoyed our friendly team, strong water pressure, and pet-friendly atmosphere. We apologize for the issues with cleanliness and will address this with housekeeping. We look forward to welcoming you back for an even better stay.
by A verified traveler
Posted 3 Nov 2024
All around wondeful place.
Comment from Hotel Management
7 Nov 2024 by Hotelmgmt, Hotel Management
Merry, we’re delighted you enjoyed a wonderful time with us. Thank you for the five stars. We hope to see you again soon.
