Ratings based on 228 Verified Reviews
3.5 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
A young man, Tyrell, was working when i checked in. He was all smiles and very nice. This will be my "go to place" when i need to stay overnight in Myrtle Beach
by A verified traveler
Posted 6 Nov 2024
Bedbugs
Comment from Hotel Management
14 Nov 2024 by Robin and staff, Hotel Management
Mr. ThomasThank you for letting us know about your stay. We did have our professional pest control come out and they did not find any bedbugs in the room.
by A verified traveler
Posted 12 Oct 2024
Comment from Hotel Management
14 Oct 2024 by Michelle and Staff, Hotel Management
Good Afternoon, I wanted to take this time to reach out and apologize for whatever issues presented their selves during your stay. If there is anything I can do for you please don't hesitate to reach out to us. We hope that you will give us another try on your next visit to Myrtle Beach
by A verified traveler
Posted 11 Oct 2024
It was great for the price
Comment from Hotel Management
11 Oct 2024 by Robin and staff, Hotel Management
Thank you for letting us know about your stay and we are pleased you enjoyed your stay. We look forward to seeing you again in the future. Thank you again and most of all thank you for being our guest.
by A verified traveler
Posted 7 Oct 2024
Comment from Hotel Management
7 Oct 2024 by Robin and staff, Hotel Management
Natasha,Thank you for letting us know about your stay. I am sorry you scored us a 1. If you had been honest about having a rabbit instead of a dog, we could have avoided this situation.
by A verified traveler
Posted 21 Sep 2024
I enjoyed my stay at this hotel. Good location and the bed I had was very comfortable. Enjoyed the fridge in my room.
Comment from Hotel Management
27 Sep 2024 by Robin and staff, Hotel Management
Mr. MikeThank you for letting us know about your stay and we are pleased you enjoyed your stay. We look forward to seeing you again in the future. Your business is our pleasure.
by A verified traveler
Posted 9 Sep 2024
We were charged a pet fee of $76 that was not on the website plus $20 of additional fees that “Expedia didn’t cover.” And $150 security deposit. They do not recognize an emotional support dog registration.
That place is not worth it. All the hidden fees ruined my experience… don’t waste your time or money
Comment from Hotel Management
25 Sep 2024 by Guest Experience Team, Hotel Management
Hi Chris, We’re truly sorry to hear about the unexpected fees and the overall disappointment with your stay. It’s important for us to be transparent about charges and fees, and we regret that this wasn’t the case for you. We also understand how frustrating it must be to face difficulties with pet policies, especially for an emotional support animal. Your feedback about cleanliness, staff, and amenities is concerning, and we will review these issues to ensure better service and clearer communication in the future. We appreciate you bringing this to our attention and hope to have the opportunity to make it right.Best Regards, Guest Experience Team
by A verified traveler
Posted 9 Sep 2024
nice hotel and clean rooms. beds are not the best but we slept. ocean front rooms are nice and close to water. will stay again
Comment from Hotel Management
25 Sep 2024 by Guest Experience Team, Hotel Management
Hi Maurice, Thank you for your positive feedback! We’re glad you enjoyed the clean rooms and the proximity to the oceanfront. While we’re happy to hear you were able to get some rest, we appreciate your comments about the beds and will look into ways to improve comfort. We look forward to welcoming you back for another stay by the water.Best Regards, Guest Experience Team
by A verified traveler
Posted 6 Sep 2024
Me gustó mucho la limpieza del local , lo que no me gustó fue que yo llegue noche y llegue ala alberca y el recepcionista llegó enojado a sacarnos de la alberca
Comment from Hotel Management
25 Sep 2024 by Guest Experience Team, Hotel Management
Hi Wendy, We’re glad to hear you appreciated the cleanliness of our property, but we’re sorry to learn about your experience at the pool. While we do have specific pool hours for safety reasons, it’s important that this information is communicated in a courteous manner. We apologize for the way this was handled and will work with our team to ensure all interactions are respectful and clear. We hope this doesn’t overshadow your stay, and we’d love to welcome you back for a more enjoyable experience.Best Regards, Guest Experience Team
by A verified traveler
Posted 5 Sep 2024
Lovely staff and partial view of the ocean. Building is very old and shows all the many decades of wear & tear. Pool was gross, outdoor shower was an old spout for your feet. Need a renovation badly .
Comment from Hotel Management
25 Sep 2024 by Guest Experience Team, Hotel Management
Hi Ajile, Thank you for your kind words about our staff and the partial ocean view. We appreciate your honesty regarding the condition of the building and amenities. While the charm of an older building can be appealing, we understand that updates are necessary to enhance your experience. Your feedback is valuable as we plan for future renovations to improve both the pool and the overall facilities. We hope you’ll consider staying with us again to see the improvements we’re working on.Best Regards, Guest Experience Team
