Lotte Arai Resort Reviews, Deals & Photos 2025

See all properties

Escape to an idyllic retreat where adventure meets relaxation. Enjoy thrilling winter sports or rejuvenate with soothing hot springs.

Choose dates to view prices

Dates

February 2025

March 2025

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Hot Tub

Spa

Bar

Pool

Gym

24/7 front desk

P11,213 total

includes taxes & fees

Feb 24 - Feb 25

Room options

All rooms

1 bed

2 beds

3+ beds

Showing 26 of 26 rooms

Premium bedding, down comforters, pillowtop beds, minibar

ARAI Bldg. Character Twin / Mountain view (2 beds)

Highlights

Soundproofed

Air conditioning

Heating

Refrigerator

Flat-screen TV

Down duvet

Blackout drapes/curtains

Premium bedding

31 sq m
Mountain view
Sleeps 3
1 Twin Bed and 1 Double Bed

CLUB Bldg. Premier Suite / Twin (2 beds)

Highlights

Soundproofed

Air conditioning

Heating

Refrigerator

Flat-screen TV

Down duvet

Blackout drapes/curtains

Premium bedding

75 sq m
Mountain view
Sleeps 3
1 Double Bed and 1 Twin Bed

CLUB Bldg. Grand Premier Suite (2 beds)

Highlights

Soundproofed

Air conditioning

Heating

Refrigerator

Flat-screen TV

Down duvet

Blackout drapes/curtains

Premium bedding

113 sq m
Mountain view
Sleeps 4
2 Double Beds

CLUB Bldg. Deluxe DoubleTwin (2 beds)

Highlights

Soundproofed

Air conditioning

Heating

Refrigerator

Flat-screen TV

Down duvet

Blackout drapes/curtains

Premium bedding

43 sq m
Mountain view
Sleeps 4
2 Double Beds

LODGE Bldg. Deluxe Twin / Mountain view (2 beds)

Highlights

Soundproofed

Air conditioning

Heating

Refrigerator

Flat-screen TV

Down duvet

Blackout drapes/curtains

Premium bedding

42.6 sq m
Mountain view
Sleeps 2
2 Twin Beds

LODGE Bldg. Deluxe Suite F (3 beds)

Highlights

Soundproofed

Air conditioning

Heating

Refrigerator

Flat-screen TV

Down duvet

Blackout drapes/curtains

Premium bedding

79.2 sq m
Sleeps 4
1 King Bed and 2 Twin Beds

CLUB Bldg. Deluxe Double (1 bed)

Highlights

Soundproofed

Air conditioning

Heating

Refrigerator

Flat-screen TV

Down duvet

Blackout drapes/curtains

Premium bedding

43 sq m
Mountain view
Sleeps 2
1 Double Bed

CLUB Bldg. Premier Suite / Double (1 bed)

Highlights

Soundproofed

Air conditioning

Heating

Refrigerator

Flat-screen TV

Down duvet

Blackout drapes/curtains

Premium bedding

75 sq m
Mountain view
Sleeps 2
1 King Bed

CLUB Bldg. Deluxe FamilyTwin (2 beds)

Highlights

Soundproofed

Air conditioning

Heating

Refrigerator

Flat-screen TV

Down duvet

Blackout drapes/curtains

Premium bedding

34 sq m
Mountain view
Sleeps 3
1 Double Bed and 1 Twin Bed

LODGE Bldg. Corner Suite (2 beds)

Highlights

Soundproofed

Air conditioning

Heating

Refrigerator

Flat-screen TV

Down duvet

Blackout drapes/curtains

Premium bedding

63 sq m
Sleeps 4
2 Double Beds

ARAI Bldg. Superior Twin / Mountain view (2 beds)

Highlights

Soundproofed

Air conditioning

Heating

Free cribs/infant beds

Refrigerator

Flat-screen TV

Pillowtop bed

Blackout drapes/curtains

31 sq m
Mountain view
Sleeps 2
2 Twin Beds

LODGE Bldg. Deluxe Suite (2 beds)

Highlights

Soundproofed

Air conditioning

Heating

Refrigerator

Flat-screen TV

Down duvet

Blackout drapes/curtains

Premium bedding

76.3 sq m
Mountain view
Sleeps 4
2 Double Beds

NEST Bldg. Deluxe Twin (2 beds)

Highlights

Soundproofed

Air conditioning

Heating

Refrigerator

Flat-screen TV

Down duvet

Blackout drapes/curtains

Premium bedding

34.3 sq m
Sleeps 2
2 Twin Beds

LODGE Bldg. Deluxe FamilyTwin (2 beds)

Highlights

Soundproofed

Air conditioning

Heating

Free cribs/infant beds

Refrigerator

Flat-screen TV

Pillowtop bed

Blackout drapes/curtains

44.6 sq m
Sleeps 3
1 Twin Bed and 1 Double Bed

LODGE Bldg. Deluxe DoubleTwin (2 beds)

Highlights

Soundproofed

Air conditioning

Heating

Free cribs/infant beds

Refrigerator

Flat-screen TV

Pillowtop bed

Blackout drapes/curtains

44.6 sq m
Sleeps 4
2 Double Beds

LODGE Bldg. Deluxe Quadruple (4 beds)

Highlights

Soundproofed

Air conditioning

Heating

Free cribs/infant beds

Refrigerator

Flat-screen TV

Pillowtop bed

Blackout drapes/curtains

54.6 sq m
Sleeps 4
4 Twin Beds

LODGE Bldg. Deluxe Twin (2 beds)

Highlights

Soundproofed

Air conditioning

Heating

Free cribs/infant beds

Refrigerator

Flat-screen TV

Pillowtop bed

Blackout drapes/curtains

40.6 sq m
Sleeps 2
2 Twin Beds

ARAI Bldg. Superior FamilyTwin (2 beds)

Highlights

Soundproofed

Air conditioning

Heating

Free cribs/infant beds

Refrigerator

Flat-screen TV

Pillowtop bed

Blackout drapes/curtains

31 sq m
Sleeps 3
1 Twin Bed and 1 Double Bed

ARAI Bldg. Superior FamilyTriple (3 beds)

Highlights

Soundproofed

Air conditioning

Heating

Free cribs/infant beds

Refrigerator

Flat-screen TV

Pillowtop bed

Blackout drapes/curtains

42 sq m
Sleeps 4
2 Twin Beds and 1 Double Bed

ARAI Bldg. Superior Twin / 4 beds in total (Connecting rooms)

Highlights

Soundproofed

Air conditioning

Heating

Refrigerator

Flat-screen TV

Down duvet

Blackout drapes/curtains

Premium bedding

62 sq m
Mountain view
Sleeps 4
4 Twin Beds

ARAI Bldg. Superior Double (1 bed)

Highlights

Soundproofed

Air conditioning

Heating

Refrigerator

Flat-screen TV

Down duvet

Blackout drapes/curtains

Premium bedding

23 sq m
Sleeps 2
1 Double Bed

LODGE Bldg. Deluxe Suite R (2 beds)

Highlights

Soundproofed

Air conditioning

Heating

Refrigerator

Flat-screen TV

Down duvet

Blackout drapes/curtains

Premium bedding

54.6 sq m
Mountain view
Sleeps 2
2 Twin Beds

ARAI Bldg. Character Triple / Mountain view (3 beds)

Highlights

Soundproofed

Air conditioning

Heating

Refrigerator

Flat-screen TV

Down duvet

Blackout drapes/curtains

Premium bedding

40 sq m
Mountain view
Sleeps 4
2 Twin Beds and 1 Double Bed

ARAI Bldg. Superior Triple / Mountain view (3 beds)

Highlights

Soundproofed

Air conditioning

Heating

Free cribs/infant beds

Refrigerator

Flat-screen TV

Pillowtop bed

Blackout drapes/curtains

31 sq m
Sleeps 3
3 Twin Beds

ARAI Bldg. Superior Twin (2 beds)

Highlights

Soundproofed

Air conditioning

Heating

Free cribs/infant beds

Refrigerator

Flat-screen TV

Pillowtop bed

Blackout drapes/curtains

23 sq m
Sleeps 2
2 Twin Beds

LODGE Bldg. Deluxe Suite T (2 beds)

Highlights

Soundproofed

Air conditioning

Heating

Refrigerator

Flat-screen TV

Down duvet

Blackout drapes/curtains

Premium bedding

54.6 sq m
Sleeps 4
2 Double Beds

Similar properties

Parking included

Free WiFi

Restaurant

Air conditioning

About the neighborhood

1966 Ryozenji, Myoko, Niigata, 944-0062

What's nearby

Myoko Kogen - 1 min walk
Seki Onsen Ski Resort - 19 min drive
Akakura Onsen Ski Area - 22 min drive
Akakan Ski Area - 22 min drive
Mount Myoko - 58 min drive

Getting around

Naoetsu Station - 29 min drive
Niigata Airport (KIJ) - 113 min drive

Restaurants

‪くびき野情報館 - ‬19 min drive
‪Sky Restaurant Zen - ‬16 min drive
‪食堂ミサ - ‬8 min drive
‪Myoko Coffee - ‬6 min walk
‪氷見きときと寿し - ‬8 min drive

About this property

Lotte Arai Resort

Upscale family-friendly hotel near Takada Park

You can look forward to a poolside bar, an indoor mineral hot spring (onsen), and a terrace at Lotte Arai Resort. Skiers and snowboarders can spend time on the slopes at this hotel offering downhill skiing, ski passes, and ski equipment rentals. For some rest and relaxation, visit the hot springs or the sauna. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and Japanese cuisine. Enjoy the gym, as well as activities like snow tubing, ziplining, and mountain biking. Free in-room WiFi is available to all guests, along with shopping on site and 2 coffee shops/cafes.

Additional perks include:

A seasonal outdoor pool and an indoor pool, with pool umbrellas
Continental breakfast (surcharge), free train station pick-up, and bike rentals
Hot springs on site, table tennis, and books
Tour/ticket assistance, an elevator, and 3 meeting rooms
Guest reviews speak well of the overall condition

Room features

All 245 rooms offer comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like air conditioning and bathrobes.

More amenities include:

Pillowtop mattresses and down comforters
Deep soaking tubs, bidets, and free toiletries
Flat-screen TVs with cable channels
Refrigerators, free tea bags/instant coffee, and electric kettles

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

No onsite parking available
Free train station pick-up and drop-off shuttle from 9:00 AM to 8:30 PM
Train station shuttle at scheduled times, on request

Food and drink

Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,080 for adults and JPY 1,870 for children
2 coffee shops/cafes
2 restaurants
A bar/lounge
A poolside bar
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

Asahi
BAR Ruri
Sky Restaurant ZEN
The Plate
ゴンドラレストラン Village

Things to do

2 spa tubs
Bicycle rentals
Books
Downhill skiing
Full-service spa
Gym
Hiking/biking trails
Hot spring
Indoor pool
Karaoke
Library
Mountain biking
Playground
Ropes course
Sauna
Seasonal outdoor pool
Shopping
Ski equipment rentals
Ski lessons
Ski passes
Ski storage
Snow tubing
Snowboarding
Table tennis
Ziplining

Family friendly

In-room refrigerator
Indoor pool
Laundry facilities
Playground
Pool toys
Seasonal outdoor pool
Snack bar/deli
Soundproofed rooms
Trampoline

Conveniences

24-hour front desk
Free newspapers in lobby
Gift shop/newsstand
Laundry facilities
Lockers
Luggage storage
Safe at front desk
Vending machine

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Turndown service

Business services

3 meeting rooms
Business center
Computer station

Outdoors

Barbecue grill
Garden
In the mountains
Outdoor entertainment area
Picnic area
Pool umbrellas
Terrace

Full-service spa

Hot spring
Hot springs open from 6:30 AM - 11:00 PM
Hot springs water temperature - 100 ºF
Public indoor mineral hot springs (onsen)
Public outdoor mineral hot springs (onsen)
Spa open select days

Accessibility

Elevator

Banquet hall
Fireplace in lobby
Smoke-free property

Room amenities

Bedroom

Blackout drapes
Down comforter
Pillowtop mattress
Premium bedding

Bathroom

Bathrobes
Bidet
Deep soaking bathtub
Free toiletries
Hair dryer
Shampoo
Shower/bathtub combination
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided

Entertainment

Flat-screen TV with cable channels

Food and drink

Electric kettle
Free bottled water
Minibar
Refrigerator
Tea bags/instant coffee

Air conditioning
Desk
Heating
Laptop workspace
Phone
Safe
Soundproofed rooms
Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

For any questions, please contact the property using the information on the booking confirmation

Ski slopes open in mid-December, depending on snow conditions. Guests should contact the property in advance of arrival for ski slope availability.

Meals are not included in the breakfast and half board rate plans for children ages 3 and under.

Disposable personal items such as toothbrush, razor, hairbrush, and shower cap are available for a surcharge in the lobby.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from April 1 to December 16:

Spa tub

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

Fee for continental breakfast: approximately JPY 3080 for adults and JPY 1870 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from August to August

Hot springs access available from 6:30 AM to 11:00 PM

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

A car is not required for transportation to and from this property

Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

LOTTE ARAI RESORT Myoko

LOTTE ARAI Myoko

LOTTE ARAI

Lotte Arai Resort Hotel

Lotte Arai Resort Myoko

Lotte Arai Resort Hotel Myoko

Frequently asked questions

Does Lotte Arai Resort have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool.

How much does it cost to stay at Lotte Arai Resort?

As of Jan 27, 2025, prices found for a 1-night stay for 2 adults at Lotte Arai Resort on Feb 24, 2025 start from P 10,193.82, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Lotte Arai Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Lotte Arai Resort?

This hotel doesn't offer parking.

What time is check-in at Lotte Arai Resort?

Check-in start time: 3 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Lotte Arai Resort?

Check-out is at 11 AM.

Where is Lotte Arai Resort located?

Located near the slopes, this Myoko hotel is in the mountains and within 16 mi (25 km) of Takada Park, Iwanohara Vineyard, and Imori Pond. Joetsu Municipal Aquarium and Naena Waterfall are also within 20 mi (32 km).

Lotte Arai Resort Reviews

8.6

Excellent

9.4/10

Cleanliness

8.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

6/10 Okay

Matthew

Traveled with family

Jan 22, 2025

Liked: Cleanliness, staff & service, amenities

Second visit to Arai. Snow was brilliant! Lifts are great compared to the older and more tired resorts like Akakura Onsen. My issue this visit is many facilities were closed. Bakery Cafe, Convenience Store, Asahi Restaurant we closed the entire time or for half our visit. The Plate was also feeling tired in terms of quality compared to our 2024 visit. Rooms and service are great. transfer excellent. Those issues made the great time more bland.

Stayed 5 nights in Jan 2025

10/10 Excellent

Sheng, Flat Bush

Jan 18, 2025

Liked: Cleanliness

Stayed 2 nights in Jan 2025

10/10 Excellent

Paul

Jan 17, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Jan 2025

10/10 Excellent

Yuk Kee Brian

Jan 12, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

awesome

Stayed 5 nights in Jan 2025

10/10 Excellent

James

Traveled with family

Jan 8, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent resort with Western amenities and very nice rooms and facilities paired with classic Japanese charm and culture. Would definitely stay here again. Our family absolutely loved it!

Stayed 1 night in Jan 2025

8/10 Good

TAS

Traveled with family

Jan 6, 2025

Liked: Cleanliness, property conditions & facilities

ski

Stayed 3 nights in Jan 2025

10/10 Excellent

VU MY LINH

Traveled with group

Jan 5, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great for family. There’s something for everyone.

Stayed 3 nights in Jan 2025

4/10 Poor

Ebony

Traveled with family

Jan 1, 2025

Disliked: Staff & service, amenities

Hotel is split into Lodge and Aria. Lodge is more "fancy", Aria is basic. Hotel staff was friendly and helpful, however the service is odd - no one greeted us on arrival, no one assisted us with bags. Staff just kept walking past us. Our main issue with the hotel came from the Ski rentals staff - they are rude and intentionally unhelpful. The impression I got was they are not interested in helping foreigners. Very unorganised. We filled out the rental form a day prior to us needed the gear - tried on boots etc. Expecting that everything will be ready the next day ready to go. But no, we needed to bring the copy of the form with us on pick up - why? You already have the original. They denied us our rentals without the copy. My husband had to hurry back to the room to find it. I had two young children with me, 1 yr old and 5 yr old and a ski lesson to get to. They ignored us while waiting for my husband despite the guy who served us the pervious day, acted like he didn't even recognise us. Once we got the rentals, I asked one of the guys to help my 5 yr old put his boots on, my hands were full holding our baby and clothes. He seemed very annoyed with me for asking for help, he walked over loosened his boot and walked off. I needed his help to put his boot on! Returning the gear was another drama, but you get the gist - not the best experience and would not recommend this hotel based on our experience with the ski rentals shop and lack of service provided by the hotel.

Stayed 2 nights in Dec 2024

10/10 Excellent

Huidy, Honolulu

Traveled with family

Dec 28, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The Lotte Arai Resort exceeded all of our expectations on our recent 2 day getaway to the mountains. We only learned about this resort because it was affiliated with the Ikon pass, but we will certainly return for our next snow adventure in Japan. The location was beautiful and less than 2 hours from Tokyo by shinkansen. There was a convenient hotel shuttle that provided door to door service from Joetsumyoko station to the hotel. The check in process was flawless. We stayed on the 5th floor of the Lodge building in the most spacious hotel room I've ever encountered in Japan. The beds were extremely comfortable and the room conveniently connected to our kids room next door. Restaurant reservations were a snap to get online. The Japanese restaurant AKIRA had both an extensive Japanese buffet for breakfast and a tasty local set menu for dinner. Restaurant HA NOI was fine but not up to US standards for Vietnamese food. The ski/snowboard rental process was quick and easy. We were able to reserve snowboard lessons online without difficulty, and our friends were able to join the group lesson with only 1 days prior notice. The Village Station food court had modern Japanese standard fare that hit the spot after a busy morning on the slopes. There were so many other nice details provided at Lotte including: the Christmas Market where we had a nice Irish Coffee, the Christmas Cake, the pool table and darts, and best of all, the Onsen.

Stayed 2 nights in Dec 2024

10/10 Excellent

Yvonne

Dec 21, 2024

Stayed 3 nights in Dec 2024

10/10 Excellent

Gabriela Lenuta, Chiba

Oct 25, 2024

Stayed 1 night in Oct 2024

10/10 Excellent

Gabriela Lenuta, Chiba

Traveled with family

Oct 11, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

とても良いたのしいかったみんなにありがとう

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family

May 8, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice property!

A very comfortable stay for us on a road trip. The property is located in the mountains, about 30-45 minutes to the coastline where all the actions are. Rooms were very clean and spacious. We had rooms that overlook the ski lifts. We went during the quiet season so there was limited dining options. It is a huge property with lots of attractions and we could imagine the buzz in the peak seasons. There was no air-conditioning in the rooms during our stay but the staff brought in electric fans which did the job. A nice stay after all.

Stayed 1 night in Apr 2024

10/10 Excellent

Derek

Apr 13, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Apr 2024

10/10 Excellent

aria

Mar 16, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Really nice Ski in ski out hotel.

Stayed 1 night in Mar 2024

10/10 Excellent

Freddy

Mar 4, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern & Quaint Japanese Onsen Getaway

Modern yet quaint Japanese Onsen getaway.

Stayed 6 nights in Feb 2024

10/10 Excellent

Shawn

Mar 4, 2024

Liked: Staff & service, property conditions & facilities

Excellent location for skiing at the resort. The food was good, and the Onsen was excellent. I thoroughly enjoyed my stay.

Stayed 7 nights in Feb 2024

10/10 Excellent

kevin, Miami

Feb 29, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Epic

Stayed 4 nights in Feb 2024

10/10 Excellent

Cara

Traveled with family and small children

Feb 21, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Perfect for a family ski vacation, excellent ski school, surrounding area has many good restaurants

Stayed 6 nights in Feb 2024

8/10 Good

Cerine

Traveled with partner

Feb 20, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

All inclusive resort

Stayed 2 nights in Feb 2024

10/10 Excellent

Susan

Traveled with family

Feb 17, 2024

Liked: Amenities

Lovely resort with very comfortable beds and pillows. Very fresh varied food. Highly recommend

Stayed 8 nights in Feb 2024

10/10 Excellent

Verified traveler

Traveled with family

Feb 14, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great enjoyable stay

Our second time after 5 years and it’s still as well maintained. We stayed on the lodge/ club side and enjoyed the views from our room. The bar is a favorite, and Japanese restaurant as well. Can skip breakfast if not a big eater- bakery seemed nice. Didn’t enjoy the Korean restaurant as much. Skiing was great! We were lucky to get one day of powder! Ask for Kim in ski school.

Stayed 4 nights in Feb 2024

8/10 Good

Jane

Traveled with family

Feb 12, 2024

Liked: Cleanliness, property conditions & facilities

This property has everything you need for an enjoyable time, especially skiing and soaking in the onsen. The downside is not being able to explore outside the area freely as we were dependent on the hotel’s bus schedule the ride takes 30min to the train station. We also had difficulty communicating with some of the hotel staff, even though we spoke Japanese fluently! We understand their need to wear masks (sort of) but many times we just wished they spoke more clearly. All in all, we had a memorable time at Arai.

Stayed 4 nights in Feb 2024

6/10 Okay

ATSUKO

Jan 31, 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Not impressed

Check in was a lengthy process. We found that they could not seem to locate our bags and ski equipment that we sent ahead. They seemed disorganized and confused. Other guests in the lounge areas, dining room and onsen were very loud. Overall not very relaxing. The skiing was not great, as it was so warm, the conditions were bad. The food in the breakfast bugfet was good, but the non Japanese items on the dinner menu were not executed very well. Fairly tasteless yoshoku choices.

Stayed 1 night in Jan 2024

8/10 Good

Brigitt

Jan 29, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jan 2024

Members save 10% or more on over 100,000 hotels worldwide when you’re signed in

Lotte Arai Resort

Choose dates to view prices

Photo gallery for Lotte Arai Resort

Reviews

Popular amenities

Room options

View all photos for ARAI Bldg. Character Twin / Mountain view (2 beds)

ARAI Bldg. Character Twin / Mountain view (2 beds)

Highlights

View all photos for CLUB Bldg. Premier Suite / Twin (2 beds)

CLUB Bldg. Premier Suite / Twin (2 beds)

Highlights

View all photos for CLUB Bldg. Grand Premier Suite (2 beds)

CLUB Bldg. Grand Premier Suite (2 beds)

Highlights

View all photos for CLUB Bldg. Deluxe DoubleTwin (2 beds)

CLUB Bldg. Deluxe DoubleTwin (2 beds)

Highlights

View all photos for LODGE Bldg. Deluxe Twin / Mountain view (2 beds)

LODGE Bldg. Deluxe Twin / Mountain view (2 beds)

Highlights

View all photos for LODGE Bldg. Deluxe Suite F (3 beds)

LODGE Bldg. Deluxe Suite F (3 beds)

Highlights

View all photos for CLUB Bldg. Deluxe Double (1 bed)

CLUB Bldg. Deluxe Double (1 bed)

Highlights

View all photos for CLUB Bldg. Premier Suite / Double (1 bed)

CLUB Bldg. Premier Suite / Double (1 bed)

Highlights

View all photos for CLUB Bldg. Deluxe FamilyTwin (2 beds)

CLUB Bldg. Deluxe FamilyTwin (2 beds)

Highlights

View all photos for LODGE Bldg. Corner Suite (2 beds)

LODGE Bldg. Corner Suite (2 beds)

Highlights

View all photos for ARAI Bldg. Superior Twin / Mountain view (2 beds)

ARAI Bldg. Superior Twin / Mountain view (2 beds)

Highlights

View all photos for LODGE Bldg. Deluxe Suite (2 beds)

LODGE Bldg. Deluxe Suite (2 beds)

Highlights

View all photos for NEST Bldg. Deluxe Twin (2 beds)

NEST Bldg. Deluxe Twin (2 beds)

Highlights

View all photos for LODGE Bldg. Deluxe FamilyTwin (2 beds)

LODGE Bldg. Deluxe FamilyTwin (2 beds)

Highlights

View all photos for LODGE Bldg. Deluxe DoubleTwin (2 beds)

LODGE Bldg. Deluxe DoubleTwin (2 beds)

Highlights

View all photos for LODGE Bldg. Deluxe Quadruple (4 beds)

LODGE Bldg. Deluxe Quadruple (4 beds)

Highlights

View all photos for LODGE Bldg. Deluxe Twin (2 beds)

LODGE Bldg. Deluxe Twin (2 beds)

Highlights

View all photos for ARAI Bldg. Superior FamilyTwin (2 beds)

ARAI Bldg. Superior FamilyTwin (2 beds)

Highlights

View all photos for ARAI Bldg. Superior FamilyTriple (3 beds)

ARAI Bldg. Superior FamilyTriple (3 beds)

Highlights

View all photos for ARAI Bldg. Superior Twin / 4 beds in total (Connecting rooms)

ARAI Bldg. Superior Twin / 4 beds in total (Connecting rooms)

Highlights

View all photos for ARAI Bldg. Superior Double (1 bed)

ARAI Bldg. Superior Double (1 bed)

Highlights

View all photos for LODGE Bldg. Deluxe Suite R (2 beds)

LODGE Bldg. Deluxe Suite R (2 beds)

Highlights

View all photos for ARAI Bldg. Character Triple / Mountain view (3 beds)

ARAI Bldg. Character Triple / Mountain view (3 beds)

Highlights

View all photos for ARAI Bldg. Superior Triple / Mountain view (3 beds)

ARAI Bldg. Superior Triple / Mountain view (3 beds)

Highlights

View all photos for ARAI Bldg. Superior Twin (2 beds)