Ratings based on 4 Verified Reviews

4.5 out of 5
4.2 Room cleanliness
4.2 Service & staff
5.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 26 Feb 2024
Hotel Hanabun was a great ryokan experience! It is nestled in the mountains offering a peaceful getaway from touristy/crowded areas. It had the best onsen water, even the locals went there to bathe! The hosts and staff are all friendly and accommodating to your needs. Google translate was necessary to communicate, but everyone is very patient. The food was incredibly delicious, and they use locally sourced, fresh ingredients. I highly recommend it to anyone looking for a cozy ryokan.
Comment from Hotel Management
4 Mar 2024 by fujimaki, Hotel Management
Thank you for choosing our hotel.I am glad that you had a good time.I'm honored to hear your compliment.Thank you for understanding my poor English.Please come to Japan again.
5 out of 5
by A verified traveler

Excellent Japanese hospitality experience

Posted 18 Jan 2023 on Hotels
Very good service … using Google translate to explain the details about the special Japanese meals prepared
Comment from Hotel Management
30 Jan 2023 by fujimaki, Hotel Management
Thank you for using our hotel. We are looking forward seeing again.
3 out of 5
by A verified traveler

Posted 21 Apr 2024
温泉の浴室の老朽化が酷くて汚かった。残念。
5 out of 5
by A verified traveler

温泉もお料理も最高でした。

Posted 19 Sep 2022 on Hotels
燕温泉から、妙高山へ登山するため、前泊しましたが、とても気持ちの良い旅館でした。 お料理もおいしく、乳白色の温泉は温泉好きの私の中でもベスト3に入る独特な心地良さでした。 旅館の方々も親切で、またの機会に再訪したいです。
Comment from Hotel Management
19 Sep 2022 by 宿の娘, Hotel Management
数ある宿の中から当館をお選びいただきまして、ありがとうございます。初口コミで高い評価をいただきまして、誠に有り難いです。小さなホテルではありますが、お誉めの言葉に恥じぬようこれからも、グレードアップに努めてまいりたいと思います。またのお越しをお待ちしております。