Ratings based on 8 Verified Reviews
2.9 Room cleanliness
2.6 Service & staff
3.5 Room comfort
2.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from Pennsylvania
Posted 10 Jan 2021
The staff are really nice people with a good level of customer service but I also think it is to the good of the Inn if they can have a nice car to take visitors on tours of the recreational places around.
Comment from Hotel Management
11 Jan 2021 by FK, Hotel Management
Dear Esteemed guest,
Thank you for your feedback.
We have taken note of the suggestion and we will put it into consideration.
We want to make Inn on The Vumba a home for our guests.
We wish to host you again.
Thank you.
by A verified traveler
Posted 4 Jan 2021 on Hotels
Awesomeness
Comment from Hotel Management
5 Jan 2021 by JC, Hotel Management
Thank you for staying with us.
We hope to host you again.
by A verified traveler
Posted 27 Oct 2019 on Hotels
The socio-economic environment in Zimbabwe has taken its toll on the Inn. No electricity- except after 10 at night, No hot water. No wifi ( because there was no electricity). The gardens were dry and burnt. The hotel is run down with paint peeling off the walls. The hotel staff were friendly and supportive...even apologetic for the state of things.
Comment from Hotel Management
3 Dec 2019 by Inn On the Vumba Management, Hotel Management
The situation has been addressed. The Inn is in full swing with backup generator. Zesa supply ea to the has improved. New management have been appointed to run the hotel.
by A verified traveler
Posted 1 Oct 2019
Pictures on Expedia are fake. Swimming pool doesnt work, there was no Water, No electricity, No wifi , found 1 used soap with a dirty dryng towel. I couldnt eat the breakfast and had to check out the following day. `This property must be removed from Expedia List. Its just horrible. I had a chat with the workers and they agree with me that the place is in habitable and blames the owner for neglecting this place . This place should just close down
Comment from Hotel Management
19 Feb 2020 by management, Hotel Management
Please delete this review. it is not correct.
by A verified traveler
Posted 4 Aug 2019
This place is not functioning. There was no power, water and food. There was no furniture in the dining room and no staff. I did not even sleep at this Inn and had to book somewhere else. I also got no refund.
Comment from Hotel Management
19 Feb 2020 by management, Hotel Management
Please delete this review it is not correct.
by A verified traveler
Posted 17 Apr 2019
by A verified traveler
A lot of things requires attention... A bit outda
Posted 26 May 2018 on HotelsComment from Hotel Management
6 Jul 2018 by iotv, Hotel Management
Inn on the Vumba continues to provide quality service in a debilitating economic space. As the macro-economic situation continues to improve, the hotel is equally on a trajectory. Quality, personalized service remains our hall.
by A verified traveler
magnificent views from a quaint place in need of
Posted 9 Apr 2018 on HotelsWe thought the hotel and surrounds were somewhat jaded and in need of some TLC, clearly the place didn't recieve many visitors , however , we were glad we went as the views were from the gardens were magnificent . The dining room and lounge of the hotel were splendid and the hotel put out on a 3 course evening meal with a choice of 3 main courses. Unless you had a car you would have felt rather cut off here, but that suited us for a couple of days
Comment from Hotel Management
13 Apr 2018 by IOTV, Hotel Management
Thank you very much for your recent visit. Inn on the Vumba was delighted to host you. In spite of the challenges in the macro-economic environment, IOTV remains true to its calling of being providing excellent service to its customers.Blessings.
