Ratings based on 261 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler from Montgomery
Posted 8 Nov 2024
Easy access and friendly staff
Comment from Hotel Management
9 Nov 2024 by Manager, Hotel Management
Hello Brian,We appreciate your feedback on our convenient location and the service provided by our team. Your positive comments will be shared with the staff to continue delivering a high level of service to all our guests. We look forward to welcoming you back in the future.
by A verified traveler
Posted 28 Oct 2024
Did not like that the threat was there that when showering with door open, it would set the alarm off. I guess they had that happen often, because fans were running in hallways. Small rooms
Comment from Hotel Management
29 Oct 2024 by Manager, Hotel Management
Hello Jeltje, We appreciate your feedback on your recent stay and apologize for any inconvenience caused by the sensitive alarm system. We value your input as it helps us improve our services for future guests. Our team is committed to ensuring all our guests have a comfortable stay, and we thank you for bringing this to our attention.
by A verified traveler
Posted 21 Oct 2024
The rooms were sparkling clean. The staff were all so friendly!! Susan, in charge of breakfast, was so sweet and helpful!!
Comment from Hotel Management
23 Oct 2024 by Manager, Hotel Management
Hello Karen,We are delighted to hear that you found our rooms to be sparkling clean and our staff to be friendly. We will certainly pass your compliments along to Susan for her excellent service during breakfast. We strive to provide exceptional experiences for all our guests, and we hope to welcome you back again soon.
by A verified traveler from East Stroudsburg
Posted 19 Aug 2024
The bed was so comfortable and the various different types of pillow comfort was excellent. As I like medium firm pillows and soft pillows. The breakfast was excellent too
Comment from Hotel Management
20 Aug 2024 by Manager, Hotel Management
Hello Rose,We are thrilled to hear that you found our beds comfortable and enjoyed our pillow options. It's great to know that you also appreciated our breakfast offerings during your stay. We hope to welcome you back to experience more of what our hotel has to offer.
by A verified traveler from Tahlequah
Posted 4 Aug 2024
Bedbugs.
Comment from Hotel Management
6 Aug 2024 by Manager, Hotel Management
Hello Stephen, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
by A verified traveler
Family Vacation
Posted 3 Aug 2024 on HotelsFront desk staff, Mandy, went above and beyond to make sure our stay was comfortable.
Comment from Hotel Management
6 Aug 2024 by Manager, Hotel Management
Hello Laura,We are delighted to hear that Mandy provided exceptional service during your stay. Feedback like yours motivates us to continue delivering outstanding guest experiences. Thank you for sharing your positive feedback with us.
by A verified traveler
Ok stay
Posted 30 Jul 2024 on HotelsWe had a family get together and we had grand kids and our adult kids. The pool served us well. The beds were comfortable and clean. The electric outlets need repairs it’s a cheap fix I don’t know why they don’t. The AC units for room 301 are to small to accommodate so room was never as cold as you wanted it.
Comment from Hotel Management
1 Aug 2024 by Manager, Hotel Management
Hello A Plus All State R, We are pleased to hear that your family enjoyed the pool and found the beds comfortable and clean during your stay. We appreciate your feedback regarding the electric outlets and AC units for room 301, as we are constantly looking for ways to improve our guests' experiences. Thank you for bringing this to our attention for future considerations.
by A verified traveler
Posted 24 Jul 2024
Humid indoors.
Comment from Hotel Management
26 Jul 2024 by Manager, Hotel Management
Hello Rustico,We apologize for any discomfort you experienced during your stay. Our team will look into the matter to ensure a more enjoyable experience for future guests. Thank you for bringing this to our attention.
by A verified traveler
Posted 23 Jul 2024 on Hotels
It was good. People were nice and polite and room was clean.
Comment from Hotel Management
26 Jul 2024 by Manager, Hotel Management
Hello Donna,We are pleased to hear that you found our staff friendly and your room clean during your stay. Your positive feedback is appreciated, and we hope to welcome you back in the future for another enjoyable experience at our hotel.
by A verified traveler
Posted 21 Jul 2024 on Hotels
Comment from Hotel Management
25 Jul 2024 by Manager, Hotel Management
Hello David,We are thrilled to hear you had a fantastic experience during your stay with us! We look forward to welcoming you back soon for another exceptional stay.
