Ratings based on 285 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
Loved staying here, would definitely choose this as our hotel any time we’re in the area! Staff were incredible and the hotel itself was a great stay!
Comment from Hotel Management
21 Nov 2024 by Sophia CSR, Hotel Management
Hi Jasmyn,We’re delighted to hear that you loved your stay and that our staff made such a positive impression. It’s wonderful to know that our hotel will be your go-to choice when you’re in the area. We can’t wait to welcome you back for another great experience!
by A verified traveler
Posted 11 Nov 2024
The room looked clean but there was a musty type smell could not tell where it was coming from.
Comment from Hotel Management
11 Nov 2024 by Sophia CSR, Hotel Management
Hi Clark,Thank you for your feedback! It is good to hear that the room was clean, though we apologize for the musty smell you experienced. We'll make sure to address this and improve air quality for future guests. We hope to have the opportunity to welcome you back and provide an even better experience next time!
by A verified traveler
Posted 5 Nov 2024
We got a call to turn down TV at 9:45 which was a little frustrating. We didn’t think it was loud but we complied….just frustrating.
Comment from Hotel Management
6 Nov 2024 by Sophia CSR, Hotel Management
Hi Dorothy,Thank you for your feedback and for being considerate of other guests. We appreciate your understanding and hope the rest of your stay was enjoyable. Looking forward to welcoming you back soon!
by A verified traveler
Posted 30 Oct 2024
Great service
Comment from Hotel Management
1 Nov 2024 by Sophia CSR, Hotel Management
Hi Courtny,Thank you for your fantastic feedback! We’re delighted to hear that you experienced great service during your stay. Our team works hard to ensure every guest feels valued and well taken care of, so it’s wonderful to know we met your expectations. We look forward to welcoming you back for another excellent stay soon!
by A verified traveler
Posted 22 Oct 2024
Very nice, updated, very clean. Staff was polite and check in was fast. Room was big and bed was comfortable, loved the shower. Breakfast was great with options of eggs and strawberry waffles
Comment from Hotel Management
24 Oct 2024 by Sophia CSR, Hotel Management
Hi Tiffany,Thank you for your fantastic feedback! We're delighted to hear that you enjoyed our updated and clean facilities, as well as our fast check-in process. It’s great to know you found the room spacious and the bed comfortable. We're especially glad you loved the shower and breakfast options. We look forward to welcoming you back for another wonderful stay!
by A verified traveler
Posted 21 Oct 2024
The hotel was very clean and not outdated. However the beds in my room were a little firmer than I like.
Comment from Hotel Management
24 Oct 2024 by Sophia CSR, Hotel Management
Hi Robert,I am pleased to hear that you found the hotel clean and well-maintained. We appreciate your input regarding the bed firmness, and we'll take that into consideration as we continue to enhance our guest experience. We hope to see you again soon!
by A verified traveler
Posted 18 Oct 2024
Decent place to stay. However we were given a room by the front desk so it was extremely noisy.
Comment from Hotel Management
18 Oct 2024 by Sophia CSR, Hotel Management
Hi Cari,We’re glad to hear you found the place decent, but we apologize for the noise issues you experienced in your room. Your comfort is important to us, and we will address this with our team to ensure we provide quieter accommodations in the future. We appreciate your input and hope to welcome you back for a more enjoyable stay.
by A verified traveler
Posted 15 Oct 2024
Beds were worn in a bit too much. No support and slept uncomfortably. Never mind the ac not working well either, so you get the hot sweats all night. Miss booked the date by accident and had to book again, no refund and no one cared. Will not book again.
Comment from Hotel Management
18 Nov 2024 by Sophia CSR, Hotel Management
Hi Rachel,We're sorry to hear about your disappointing experience. Your feedback regarding the worn beds, inadequate AC, and booking issues is valuable, and we deeply regret that your stay was uncomfortable. We strive to provide a better experience and will address these concerns to improve. We hope you'll reconsider staying with us in the future.
by A verified traveler
Posted 11 Oct 2024
Property was very clean. Easy accessibility from highway. Breakfast great for us and especially kids
Comment from Hotel Management
11 Oct 2024 by Sophia CSR, Hotel Management
Hi Christina,Thank you for the wonderful feedback! We're glad to hear you enjoyed the clean property and found it easily accessible from the highway. It's great to know that breakfast was a hit, especially for the kids! We look forward to welcoming you back for another enjoyable stay.
by A verified traveler
Posted 8 Oct 2024
Comment from Hotel Management
9 Oct 2024 by Sophia CSR, Hotel Management
Hi Charlotte,Your 5/5 rating is much appreciated and serves as a great motivator for our team. We're committed to maintaining high standards and look forward to the opportunity to welcome you back for another excellent stay.
