Ratings based on 12 Verified Reviews
4.8 Room cleanliness
4.6 Service & staff
4.0 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Oct 2024
Excellent.
Comment from Hotel Management
7 Oct 2024 by Front Office team, Hotel Management
Dear Sir / Madam, We appreciate your positive feedback about our hotel. We do take pride in catering to our guest’s needs the best way we can. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel. Kind Regards, Rozana Hotel Management Team
by A verified traveler from Holland
Posted 4 Oct 2024
Good property for the Money. restaurant and supermarkets nearby.
Comment from Hotel Management
7 Oct 2024 by Front Office team, Hotel Management
Dear Sir / Madam, We appreciate your positive feedback about our hotel. We do take pride in catering to our guest’s needs the best way we can. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel. Kind Regards, Rozana Hotel Management Team
by A verified traveler
Posted 18 Jul 2024
The rooms are furnished well, with top quality linen and pillows. The cleaning is done very well. The staff, specially the front desk, are courteous, helpful and professional.
However, the hallways smell like cigarette smoke, which is nauseating.
The front of the building should have a “Smoking” designated area away from the front door. An ashtray for cigarettes ought to be available and a large trash can situated for large bags of trash. (Sometimes, the trash accumulates around the small trash can, giving the front entrance an unwelcoming appearance.
Comment from Hotel Management
29 Jul 2024 by Front Office team, Hotel Management
Dear Sir / Madam, We appreciate your positive feedback about our hotel. We do take pride in catering to our guest’s needs the best way we can. We are apologize for inconvenience and we will do our level best to change your experience next time. Rozana Hotel Management Team
by A verified traveler
Posted 12 Jul 2024
.
Comment from Hotel Management
18 Jul 2024 by Front Office team, Hotel Management
Dear Sir / Madam, We appreciate your positive feedback about our hotel. We do take pride in catering to our guest’s needs the best way we can. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel. Kind Regards, Rozana Hotel Management Team
by A verified traveler
Posted 22 Jun 2024 on Hotels
Comment from Hotel Management
18 Jul 2024 by Front Office team, Hotel Management
Dear Sir / Madam, We appreciate your positive feedback about our hotel. We do take pride in catering to our guest’s needs the best way we can. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel. Kind Regards, Rozana Hotel Manage
by A verified traveler
Posted 5 Apr 2024
Excellent and clean rooms, with view of the city or mountains.
Excellent front staff; Eliwa, Mohammad, Faisal.
Chef Viraj prepares the most delicious dishes. He’s outstanding. He makes every effort to impress and prepare the best dishes possible.
Comment from Hotel Management
6 May 2024 by Rozana Hotel Management Team, Hotel Management
Dear Sir / Madam, We appreciate your positive feedback about our hotel. We do take pride in catering to our guest’s needs the best way we can. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel. Kind Regards, Rozana Hotel Management Team
by A verified traveler
Posted 27 Feb 2024
Comment from Hotel Management
18 Jul 2024 by Front Office team, Hotel Management
Dear Sir / Madam, We appreciate your positive feedback about our hotel. We do take pride in catering to our guest’s needs the best way we can. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel. Kind Regards, Rozana Hotel Manage
by A verified traveler
Posted 7 Feb 2024
The walls between rooms are thin. One can clearly hear individuals on the other side of the wall talking.
Mahendra meets all the qualifications of an outstanding employee. He is professional at all times. He is patient and responds thoroughly when asked a question.
Comment from Hotel Management
18 Jul 2024 by Front Office team, Hotel Management
Dear Sir / Madam, We appreciate your positive feedback about our hotel. We do take pride in catering to our guest’s needs the best way we can. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel. Kind Regards, Rozana Hotel Manage
by A verified traveler
Posted 3 Jul 2023
Quick services and good rooms
Comment from Hotel Management
18 Jul 2024 by Front Office team, Hotel Management
Dear Sir / Madam, We appreciate your positive feedback about our hotel. We do take pride in catering to our guest’s needs the best way we can. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel. Kind Regards, Rozana Hotel Manage
by A verified traveler
Posted 24 Apr 2023
Nice hotel , reasonable prices, many shops around the area.
Comment from Hotel Management
18 Jul 2024 by Front Office team, Hotel Management
Dear Sir / Madam, We appreciate your positive feedback about our hotel. We do take pride in catering to our guest’s needs the best way we can. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel. Kind Regards, Rozana Hotel Manage
