Ratings based on 199 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jan 2025
Looks ok from the out side inside is a different story
by A verified traveler
Posted 11 Nov 2024
We loved the Platinum Hotel, convenient, clean and very friendly. The Omani lady at the reception was so kind! We arrived at 5.30 am and the reception was open! We loved the rooftop swimming pool to chill out. We weren’t expecting it to be so nice!
by A verified traveler
Posted 15 Oct 2024
by A verified traveler
Posted 13 Oct 2024
Good
by A verified traveler from Brooklyn
Posted 12 Oct 2024
Friendly staff. Clean. Good location 👍
by A verified traveler
Posted 9 Oct 2024 on Hotels
by A verified traveler
Posted 8 Oct 2024 on Hotels
The only suggestion I would give the hotel to replace the mattresses. It’s sinking and causes lower back discomfort. Besides that over all was a good stay.
Staff was friendly, but they can be a bit welcoming at the front desk. It makes a huge difference for incoming guest trying to check in.
by A verified traveler
Posted 4 Oct 2024 on Hotels
by A verified traveler
Posted 2 Oct 2024 on Hotels
by A verified traveler
Posted 17 Sep 2024
It was in the middle of alot of restaurants. We only stayed 1 night so did not use them. It eas about 110 degrees outside and when we got to the hotel it wasn't very well air-conditioned. They didn't even turn on the airconditioning in our room so it was like an oven. There wasn't even 1 towel not even a hand towel. My husband asked for some and they didn't bring them. I had to go ask again and they brought 1 hand towel we told them we needed bath towels also for a shower. The gentleman at the counter was very nice. He helped me to download and use the app to get a taxi. The place could be very nice but it is outdated.
