Ratings based on 65 Verified Reviews
3.8 Room cleanliness
3.6 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Mar 2024 on Hotels
Comment from Hotel Management
29 Mar 2024 by Muscat Hills Hotel, Hotel Management
Dear Vaidas , Thank you for the feedback. Your feedback is extremely valuable to us. We hope that you will give us the opportunity to serve you again in the future. Management Muscat Hills Hotel.
by A verified traveler
Basic at best. Hostel like.
Posted 2 Jan 2024 on HotelsUpon entering the twin room there was only 1 towel....the bathroom was basic at best..no shelf space...half broken toilet seat...and not sure the bathroom was ever cleaned.
The bed linen looked not very clean....walls had stains everywhere...carpets were very dirty. It was more a hostel, than a hotel.
by A verified traveler
Posted 5 Oct 2023 on Hotels
Comment from Hotel Management
5 Oct 2023 by Management Muscat Hills Hotel, Hotel Management
Dear younes , Thank you for the feedback. Your feedback is extremely valuable to us. We hope that you will give us the opportunity to serve you again in the future. Management Muscat Hills Hotel.
by A verified traveler
Hair on the ground and on the bed
Posted 30 Aug 2023 on HotelsThe location of the hotel was vey good and close to the center of the city. However, the room wasn't well cleaned. I found plenty of hair on the ground, bed, and billows. I seriously wondered whether they changed the bed sheets at all after the previous guest. My stay would've been a lot better if they maintained some housekeeping.
Comment from Hotel Management
30 Aug 2023 by Management Muscat Hills Hotel, Hotel Management
Dear Mr. Hamed , Thank you for the feedback. We really apologies for your inconvenience cause. We hope that you will give us the opportunity to serve you again in the future. Management Muscat Hills Hotel
by A verified traveler
Dirty room and bed
Posted 25 Aug 2023 on HotelsThe room was dirty with dust and hair everywhere. The bed sheets was stained. There was so much hair on the bed and billows. Housekeeper claimed that the sheets were fresh and the hair on the bed must have been his body hair which fell off as he changed them. Somehow, that was even more gross. The billow was old and disintegrated into 1000 piece.
Comment from Hotel Management
30 Aug 2023 by Management Muscat Hills Hotel, Hotel Management
Dear Giulia, Thank you for the feedback. Your feedback is extremely valuable to us. We hope that you will give us the opportunity to serve you again in the future. Management Muscat Hills Hotel
by A verified traveler
Posted 7 Oct 2021 on Hotels
by A verified traveler
Posted 5 Oct 2021
by A verified traveler
Posted 15 Dec 2020 on Hotels
by A verified traveler
Posted 3 Jan 2020
Brand new hotel quite close to the airport, room perfectly clean and staff very helpful. Restaurant food maybe a bit overpriced but overall I would definitely recommend this hotel.
by A verified traveler
Posted 26 Dec 2019 on Hotels
If u need just a place to stay, this is it. No frills, not fancy just basic and functional.
Limited access to any amenities except for the convenience store that is run by the nearby petrol station.
