Ratings based on 70 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Nov 2024
Very friendly and helpful staff
Central when you like RUWI and all the good Indian food restaurants
by A verified traveler
Posted 26 Sep 2024
Comment from Hotel Management
9 Oct 2024 by KD, Hotel Management
Dear A.H., Thank you for the feedback on your stay at the Haffa House Hotel Muscat ! At the outset please accept my humble apologies for the inconvenience caused and for not having met your expectations in your stay experience. However we look forward to welcome you back at the Haffa House Hotel Muscat! Warm Regards, Kunwardeep Singh General Manager
by A verified traveler from Norman
Posted 15 Aug 2024
The hotel staff was courteous and the dining options were satisfactory. However, the rooms need a lot of work. The standard rooms are very much outdated and in need of a lot of maintenance, while the updated rooms suffer from humidity and a musty odor that permeates the corridors. Overall, our stay was mediocre at best, but the pleasant demeanor of the staff somewhat compensated for the shortcomings.
Comment from Hotel Management
20 Aug 2024 by KD, Hotel Management
Dear Mr. Haider, Thank you for the feedback on your stay at the Haffa House Hotel Muscat !At the outset please accept our apologies for the inconvenience caused during your stay where by you had a below par experience. Your concerns on the odor and room maintenance has been taken up for improvement with the concerned teams.We certainly hope that keeping in view the above rationale you will give us another opportunity to serve you at the Haffa House Hotel to enable us to showcase our improved hospitality!Warm Regards,Kunwardeep SinghGeneral Manager
by A verified traveler
Very good
Posted 10 Aug 2023 on HotelsVery good hotel in all respect
Comment from Hotel Management
14 Aug 2023 by KD, Hotel Management
Dear Mr. Amjad, Thank you for staying with Haffa House Hotel, Muscat and for taking the time to update the feedback of your stay upon departure. We are so glad to hear that you had a memorable and wonderful stay with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. Your kind appreciation has been duly conveyed to the team and it’s a great motivation for them. We look forward to welcome you back on your next trip. Thanks & Regards, Kunwardeep Singh General Manager
by A verified traveler
Posted 13 Jun 2023
The staff was very helpful and accomodating. The food was outstanding and first rate. Our room was older, worn out, and not as clean as it could have, but not intolerably so. Wayer pressure was kow the whole 5 days.
Comment from Hotel Management
14 Jun 2023 by GM, Hotel Management
Dear Mr. James,Thank you for staying with Haffa House Hotel, Muscat and for taking the time to update the feedback of your stay upon departure.We are so glad to hear that you had a memorable and wonderful stay with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. Your feedback on the room cleaning is taken up with the concerned team for immediate action and improvement.Your kind appreciation has been duly conveyed to the team and it’s a great motivation for them. We look forward to welcome you back on your next trip. Thanks & Regards,Kunwardeep SinghGeneral Manager
by A verified traveler
Posted 23 May 2023
I was upgraded to a Suite on my second stay at this Hotel & it was a very pleasnt experience for me. Plus the overall staff hospitality was excellent, as usual.
Would definitely like to come back & stay for thr 3rd time.
Keep it up, Team Haffa House Hotel!!
Comment from Hotel Management
25 May 2023 by GM, Hotel Management
Dear Guest,Thank you for staying with Haffa House Hotel, Muscat and for taking the time to update the feedback of your stay upon departure.We are so glad to hear that you had a memorable and wonderful stay with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. Your kind appreciation has been duly conveyed to the team and it’s a great motivation for them. We look forward to welcome you back on your next trip. Thanks & Regards,Kunwardeep SinghGeneral Manager
by A verified traveler
Posted 20 Dec 2022 on Hotels
Loved my stay here. Reception staff were very helpful specially Ms. Reshma. Breakfast, dinner buffet was amazing. Nice place for families.
Comment from Hotel Management
20 Dec 2022 by KD, Hotel Management
Dear Ms. Nirmala, Thank you for staying with Haffa House Hotel, Muscat and for taking the time to update the feedback of your stay upon departure. We are so glad to hear that you had a memorable and wonderful stay with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. Your kind appreciation has been duly conveyed to Reshma and it’s a great motivation for her. We look forward to welcome you back on your next trip. Thanks & Regards, Kunwardeep Singh General Manager
by A verified traveler
Posted 27 Nov 2022
by A verified traveler
Posted 27 Sep 2022
The property was nice overall, what I didn’t like was that the water came out with a noticeable tint, probably from bad pipes. I also wasn’t to crazy about having a room facing a busy street. The sounds of traffic woke us up a bit.
Comment from Hotel Management
27 Sep 2022 by GM, Hotel Management
Dear Mr. Mario,Thank you for staying with Haffa House Hotel, Muscat and for taking the time to update the feedback of your stay upon departure.We are so glad to hear that you had a memorable and wonderful stay with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. Your feedback on the noise from the street is duly noted, many of our guests love the panoramic view of the main Ruwi street, however we do have rooms with a mountain view on the other side which are equally pretty, I would recommend to request for those during your next visit with us. Your feedback on the water is noted for immediate action and improvement and we thank you for your feedback.We look forward to welcome you back soon with us.Thanks & Regards,Kunwardeep SinghGeneral Manager
by A verified traveler
Haffa House is Amazing!
Posted 10 Oct 2021 on HotelsIt was an amazing stay meeting wonderful people like Reshma and Idrees. Very accommodating and made sure everything was fine with our stay. We decided to extend because of their generosity with time and services.
Highly recommended and will definitely come back!
Comment from Hotel Management
23 Nov 2021 by MGT, Hotel Management
Dear Guest,
Thank you for the feedback on your stay at the Haffa House Hotel Muscat !
We are delighted to know that your stay with us was memorable. We are glad the facilities & services exceeded your expectation. Your kind appreciation for the team members Reshma & Idrees has been duly communicated.
We look forward to welcome you back at the Haffa House Hotel Muscat !
Warm Regards,
Management
