Ratings based on 74 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Jan 2025
Very Old hotel. the carpets were smelling very bad. requested for room change which was ignored by the staff. Will not stay again.
by A verified traveler from TORONTO
Posted 15 Jan 2025
Clean and safe. A gym.
Comment from Hotel Management
16 Jan 2025 by KD, Hotel Management
Dear Mr. David, Thank you for staying with Haffa House Hotel Muscat and for taking the time to update the feedback of your stay upon departure. We are so glad to hear that you had a memorable and wonderful stay with us. We look forward to welcome you back soon with us. Thanks & Regards, KD General Manager
by A verified traveler
Posted 23 Dec 2024
Staff are excellent. Meals are very good and varied. Hotel needs updating especially carpet in rooms.
Comment from Hotel Management
24 Dec 2024 by GM, Hotel Management
Dear Mr. Thamir, Thank you for staying with Haffa House Hotel Muscat and for taking the time to update the feedback of your stay upon departure. Your feedback on the carpet has been noted for future references. We look forward to welcome you back soon with us. Thanks & Regards, KD General Manager
by A verified traveler
Posted 25 Nov 2024
Very friendly and helpful staff
Central when you like RUWI and all the good Indian food restaurants
Comment from Hotel Management
3 Dec 2024 by KD, Hotel Management
Dear Rainer, Thank you for staying with Haffa House Hotel Muscat and for taking the time to update the feedback of your stay upon departure. We are so glad to hear that you had a memorable and wonderful stay with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations.Your appreciation has been duly been shared with our staffs and its a great motivation for them. We look forward to welcome you back soon with us. Thanks & Regards, Kunwardeep Singh General Manager
by A verified traveler
Posted 15 Oct 2024 on Hotels
Comment from Hotel Management
20 Oct 2024 by KD, Hotel Management
Dear Cornelis, Thank you for staying with Haffa House Hotel Muscat and for taking the time to update the feedback of your stay upon departure. We are so glad to hear that you had a memorable and wonderful stay with us. Your appreciation has been duly passed on to the team and its a great motivation for them. We look forward to welcome you back soon with us. Thanks & Regards, Kunwardeep Singh General Manager
by A verified traveler
Posted 26 Sep 2024
Comment from Hotel Management
9 Oct 2024 by KD, Hotel Management
Dear A.H., Thank you for the feedback on your stay at the Haffa House Hotel Muscat ! At the outset please accept my humble apologies for the inconvenience caused and for not having met your expectations in your stay experience. However we look forward to welcome you back at the Haffa House Hotel Muscat! Warm Regards, Kunwardeep Singh General Manager
by A verified traveler from Norman
Posted 15 Aug 2024
The hotel staff was courteous and the dining options were satisfactory. However, the rooms need a lot of work. The standard rooms are very much outdated and in need of a lot of maintenance, while the updated rooms suffer from humidity and a musty odor that permeates the corridors. Overall, our stay was mediocre at best, but the pleasant demeanor of the staff somewhat compensated for the shortcomings.
Comment from Hotel Management
20 Aug 2024 by KD, Hotel Management
Dear Mr. Haider, Thank you for the feedback on your stay at the Haffa House Hotel Muscat !At the outset please accept our apologies for the inconvenience caused during your stay where by you had a below par experience. Your concerns on the odor and room maintenance has been taken up for improvement with the concerned teams.We certainly hope that keeping in view the above rationale you will give us another opportunity to serve you at the Haffa House Hotel to enable us to showcase our improved hospitality!Warm Regards,Kunwardeep SinghGeneral Manager
by A verified traveler
Very good
Posted 10 Aug 2023 on HotelsVery good hotel in all respect
Comment from Hotel Management
14 Aug 2023 by KD, Hotel Management
Dear Mr. Amjad, Thank you for staying with Haffa House Hotel, Muscat and for taking the time to update the feedback of your stay upon departure. We are so glad to hear that you had a memorable and wonderful stay with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. Your kind appreciation has been duly conveyed to the team and it’s a great motivation for them. We look forward to welcome you back on your next trip. Thanks & Regards, Kunwardeep Singh General Manager
by A verified traveler
Posted 13 Jun 2023
The staff was very helpful and accomodating. The food was outstanding and first rate. Our room was older, worn out, and not as clean as it could have, but not intolerably so. Wayer pressure was kow the whole 5 days.
Comment from Hotel Management
14 Jun 2023 by GM, Hotel Management
Dear Mr. James,Thank you for staying with Haffa House Hotel, Muscat and for taking the time to update the feedback of your stay upon departure.We are so glad to hear that you had a memorable and wonderful stay with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. Your feedback on the room cleaning is taken up with the concerned team for immediate action and improvement.Your kind appreciation has been duly conveyed to the team and it’s a great motivation for them. We look forward to welcome you back on your next trip. Thanks & Regards,Kunwardeep SinghGeneral Manager
by A verified traveler
Posted 23 May 2023
I was upgraded to a Suite on my second stay at this Hotel & it was a very pleasnt experience for me. Plus the overall staff hospitality was excellent, as usual.
Would definitely like to come back & stay for thr 3rd time.
Keep it up, Team Haffa House Hotel!!
Comment from Hotel Management
25 May 2023 by GM, Hotel Management
Dear Guest,Thank you for staying with Haffa House Hotel, Muscat and for taking the time to update the feedback of your stay upon departure.We are so glad to hear that you had a memorable and wonderful stay with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. Your kind appreciation has been duly conveyed to the team and it’s a great motivation for them. We look forward to welcome you back on your next trip. Thanks & Regards,Kunwardeep SinghGeneral Manager
