Ratings based on 869 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Oct 2024
The room was very quiet. The breakfast had many options and the coffee was definitely what i needed. I am a satisfied customer.
Comment from Hotel Management
23 Oct 2024 by Maha Atieh, Hotel Management
Dear Johnny,Thank you for your feedback! We're delighted to hear that you enjoyed your quiet room and the variety of options at breakfast! It's great to know you had a satisfying experience. We hope to welcome you back soon!Maha AtiehDirector of Sales& Marketing
by A verified traveler
Posted 20 Oct 2024
Favourite place to stay - 4 rth the me !
Staff very helpful.
Comment from Hotel Management
21 Oct 2024 by Maha Atieh, Hotel Management
Dear Naila,Thank you for your kind words! We're thrilled to be your favorite place to stay and glad our staff was helpful during your visit. If there’s anything specific you’d like to see improved for your next stay, please let us know! We look forward to welcoming you back!Warm regards,Maha AtiehDirector of Sales& Marketing
by A verified traveler
Posted 18 Oct 2024
Comment from Hotel Management
20 Oct 2024 by Maha Atieh, Hotel Management
Dear Jason Robert,Thank you for the perfect rating! We’re thrilled to hear you had a fantastic experience. Your support means a lot to us, and we can’t wait to welcome you back!Warm regards,Maha AtiehDirector of Sales & Marketing
by A verified traveler from Stoke on trent
Posted 30 Sep 2024
Comment from Hotel Management
1 Oct 2024 by Maha Atieh, Hotel Management
Dear Michael,Thank you for the 4 out of 5 rating! We’re glad you enjoyed your experience. If you have any feedback on how we can improve, we’d love to hear it. We hope to see you again soon!Warm regards,Maha AtiehDirector of Sales& Marketing
by A verified traveler
Posted 16 Sep 2024
Excellent hotels polite staff nice environments on the beach very clean swimming pool shuttle servic and so on
Comment from Hotel Management
19 Sep 2024 by Maha Atieh, Hotel Management
Dear Malik,Thank you for your positive feedback! We're glad to hear that you enjoyed your stay and appreciated the friendly staff, clean facilities, and nice environment. It’s wonderful to know that the amenities made your experience enjoyable. We hope to see you again soon!Warm regards,Maha AtiehDirector of Sales& Marketing
by A verified traveler
Posted 18 Aug 2024
without a doubt, the best hotel experience I’ve ever had.
Comment from Hotel Management
20 Aug 2024 by Maha Atieh, Hotel Management
Dear Sepideh,Thank you so much for your kind words! We're thrilled to hear that you had the best hotel experience ever. We look forward to welcoming you back in the future!Warm regards,Maha AtiehDirector of Sales& Marketing
by A verified traveler
Posted 9 Aug 2024 on Hotels
Comment from Hotel Management
11 Aug 2024 by Maha Atieh, Hotel Management
Dear Thea,Thank you for the perfect 10-star rating! We're overjoyed that you had such a wonderful experience with us. Your support means the world to our team, and we can't wait to welcome you back for another exceptional stay!Warm regards,Maha AtiehDirector of Sales& Marketing
by A verified traveler
Great place to stay
Posted 9 Aug 2024 on HotelsWe had a balcony with seaview room and were very happy about the room. Very comfortable and quiet. Great breakfast with a wide choice and very attentive staff. Convenient free shuttle to Mutrah Souq, the main mosque, and one of the main shopping centre.
Some pretty good restaurants too. Pretty decent cocktails at Duke’s pub, good atmosphere, and good food.
All staff, from reception to concierge and waiters at breakfast and other restaurants were great, friendly, and responsive. We thoroughly enjoyed our stay there.
Comment from Hotel Management
11 Aug 2024 by Maha Atieh, Hotel Management
Dear Patrick,Thank you for sharing your delightful experience! We're thrilled to hear that you enjoyed your comfortable and quiet room with a balcony and sea view. It's wonderful that our breakfast, attentive staff, and convenient shuttle service added to your stay. We're also glad you had a great time at Duke’s and enjoyed the atmosphere, food, and cocktails. Your kind words about our team’s friendliness and responsiveness mean a lot to us. We look forward to welcoming you back for another thoroughly enjoyable stay! Warm regards,Maha AtiehDirector of Sales& Marketing
by A verified traveler
Posted 7 Aug 2024 on Hotels
Comment from Hotel Management
8 Aug 2024 by Maha Atieh, Hotel Management
Dear Eric,Thank you for your perfect 10 out of 10 rating! We appreciate your support and look forward to welcoming you back to Crowne Plaza Muscat soon!Warm regards,Maha AtiehDirector of Sales & Marketing
by A verified traveler
Posted 30 Jul 2024
Really enjoyed my stay here as a solo traveller. Most places easy to get to when you download the OTAXI app and Talabat app for food options.
Great hotel and facilities including the beach, sauna/steam rooms and pools (there are two). It was thoroughly relaxing and most days I had the beach and pool to myself. Staff were always helpful and friendly and also very accommodating with requests. I would recommend this hotel to all family and friends.
Comment from Hotel Management
1 Aug 2024 by Maha Atieh, Hotel Management
Dear Sobia, Thank you for such wonderful feedback, we are glad that you enjoyed your stay, and reading such reviews guarantees us that we are heading just in the right direction. We look forward to your next visit. Kind regards,Maha Atieh Director of Sales and Marketing
