Ratings based on 284 Verified Reviews

3.9 out of 5
88% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Abu Dhabi

This traveler left a rating score only Posted 17 Dec 2024
1 out of 5
by A verified traveler

Posted 29 Nov 2024
the hotel located inside the airport and i need valid check in boarding to access and I didn't know about that and about these information, the hotel doesn't mention these informatoon in Expedia, moreover, I have contacted this hotel by phone call and never inform me about these information, the hotel must inform the vodtumers and residents about these onformation pripr to booking because many airport hotel for short stay available outside the airport not inside airport and they don't require valid boarding
Comment from Hotel Management
11 Dec 2024 by Navneet Singh, Hotel Management
Dear Yousuf, Your willingness to share your thoughts is much appreciated. We are extremely sorry to learn of your less than satisfactory experience, due to property location, however pleased to inform you that our property Location, FAQ’s as well as Mandates to avail facilities, are well updated, in all our reservations channels to ensure our guests are comfortable.We truly hope that your support for us will not be affected and we will have the privilege to welcome you back on earliest.Thanking you,Aerotel – Muscat Team.
5 out of 5
by A verified traveler from Miami

Posted 2 Nov 2024
Perfect for rest couple hours before next flight.
Comment from Hotel Management
3 Nov 2024 by Navneet Singh. , Hotel Management
Dear Eliel, We truly appreciate your willingness to share your stay experience with us, and finding us serving you the best of memories, upon your transit duration. Kindly choose us aging in upcoming future, as we consider it our privilege to serve your needs.Thanking you, Best Regards, Aerotel Muscat – Team.
5 out of 5
by A verified traveler

Posted 9 Sep 2024 on Hotels
Comment from Hotel Management
18 Sep 2024 by Navneet Singh, Hotel Management
Dear Valued Guest, We would like to thank you for sharing your stay experience with us, and we do hope that you had thoroughly enjoyed staying with us. Your high digit score encouraged all our team mates to serve the best of services that we are synonyms for and turn our guest experiences into delightful memories. Kindly choose us aging in upcoming future, while your visit at Muscat International Airport. Thanking you, Regards,Aerotel Muscat -Team.
5 out of 5
by A verified traveler

Posted 26 Jul 2024
Good ambiance
Comment from Hotel Management
1 Aug 2024 by Navneet Singh, Hotel Management
Dear Mr. Sri Hari, Thank you very much for taking the time to share your valuable feedback, regards to your stay at Aerotel Muscat. We truly appreciate your positive high digits score to us, which clearly reflects that you have enjoyed staying with us to the fullest. We did also noted down that our Property Location, made your stay much convenient while boarding your next destination flight. Kindly visit us again and allow us to turn your moments into wonderful memories.Regards, Aerotel Muscat- Team.
5 out of 5
by A verified traveler

Posted 7 Jul 2024 on Hotels
Comment from Hotel Management
1 Aug 2024 by Navneet Singh, Hotel Management
Dear Philip, Thank you very much for taking the time to post a review following your stay with us in Aerotel Muscat.We would like to thank you for sharing your positive high digits score to us, which clearly reflects that you have enjoyed staying with us to the fullest. Our entire team here are delighted, and we will ensure that we put our best foot forward and serve you with the best of services that we are synonyms for. Regards, Aerotel Muscat- Team.
1 out of 5
by A verified traveler

Posted 25 Jun 2024
Comment from Hotel Management
1 Aug 2024 by Navneet Singh, Hotel Management
Dear Sohrab, Your willingness to share your thoughts is much appreciated, regards to your stay at Aerotel Muscat. Please be assured your feedback will be shared with Operations Department for an internal review. We would like to thank you for taking the time to share your feedback, and only through your thoughtfulness are we able to reflect and improve our service for everyone.We look forward to welcoming you back in the near future and we will try our utmost to make your stay more enjoyable. Regards, Aerotel Muscat- Team.
5 out of 5
by A verified traveler from dammam

Posted 13 Jun 2024
Nice hotel
Comment from Hotel Management
23 Jun 2024 by hamad, Hotel Management
Dear Hamad Thank you very much for taking the time to post a review of your recent experience with us.We would like to thank you for sharing your appreciating score towards our services and product quality that we provide to all our guest during their transit duration at Muscat International Airport. Kindly choose to stay with us again when your upcoming travel brings you back to Muscat International Airport. Best Regards, Aerotel- Muscat.
4 out of 5
by A verified traveler

Posted 30 May 2024 on Hotels
Comment from Hotel Management
3 Jun 2024 by Suzie, Hotel Management
Thank you for choosing Aerotel, Muscat.
5 out of 5
by A verified traveler

Posted 7 May 2024
Excellent accomodation, very close to the departures gates
Comment from Hotel Management
8 May 2024 by Suzie, Hotel Management
Thank you very much for taking the time to post a review following your stay with us in Aerotel Muscat