Ratings based on 975 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Dec 2024
by A verified traveler
Posted 15 Dec 2024
A lot of construction. Construction crews outside were very loud and woke me up bright and early.
Comment from Hotel Management
16 Dec 2024 by Harrah's Valley River Casino and Hotel, Hotel Management
Thank you for staying with us. We appreciate you taking the time to provide feedback as we constantly strive to improve our guest experience. We hope to have the pleasure of welcoming you back again.
by A verified traveler
Posted 13 Dec 2024
Hotel and rooms were great, internet sucks…
Comment from Hotel Management
14 Dec 2024 by Harrah's Valley River Casino and Hotel, Hotel Management
Thank you for staying with us. We appreciate you taking the time to provide feedback as we constantly strive to improve our guest experience. We hope to have the pleasure of welcoming you back again.
by A verified traveler
Posted 6 Dec 2024
Comment from Hotel Management
7 Dec 2024 by Harrah's Valley River Casino and Hotel, Hotel Management
We are happy to hear that you enjoyed staying with us. We take pride in providing exceptional service to our guests. It’s always rewarding to receive positive feedback like yours. We look forward to welcoming you back on your next visit to Harrah’s Valley River Casino and Hotel.
by A verified traveler
Posted 5 Dec 2024
it was pleasure and fun
Comment from Hotel Management
5 Dec 2024 by Harrah's Valley River Casino and Hotel, Hotel Management
We are happy to hear that you enjoyed staying with us. We take pride in providing exceptional service to our guests. It’s always rewarding to receive positive feedback like yours. We look forward to welcoming you back on your next visit to Harrah’s Valley River Casino and Hotel.
by A verified traveler from woodstock
Posted 2 Dec 2024
Construction going on, but we had everything we needed and had a fun night!
Comment from Hotel Management
2 Dec 2024 by Harrah's Valley River Casino and Hotel, Hotel Management
Thank you for staying with us. We appreciate you taking the time to provide feedback as we constantly strive to improve our guest experience. We hope to have the pleasure of welcoming you back again.
by A verified traveler
Posted 30 Nov 2024
Great stay. Very clean and convenient.
Comment from Hotel Management
1 Dec 2024 by Harrah's Valley River Casino and Hotel, Hotel Management
We are happy to hear that you enjoyed staying with us. We take pride in providing exceptional service to our guests. It’s always rewarding to receive positive feedback like yours. We look forward to welcoming you back on your next visit to Harrah’s Valley River Casino and Hotel.
by A verified traveler
Posted 29 Nov 2024
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Comment from Hotel Management
29 Nov 2024 by Front Desk Supervisor, Hotel Management
Thank you for choosing Harrah's Cherokee Valley River Casino and Hotel to be part of your travels. We look forward to seeing you again.
by A verified traveler
Posted 26 Nov 2024
Good!
Comment from Hotel Management
26 Nov 2024 by Harrah's Valley River Casino and Hotel, Hotel Management
We are happy to hear that you enjoyed staying with us. We take pride in providing exceptional service to our guests. It’s always rewarding to receive positive feedback like yours. We look forward to welcoming you back on your next visit to Harrah’s Valley River Casino and Hotel.
by A verified traveler
Posted 25 Nov 2024
Comment from Hotel Management
25 Nov 2024 by Harrah's Valley River Casino and Hotel, Hotel Management
Thank you for staying with us. We appreciate you taking the time to provide feedback as we constantly strive to improve our guest experience. We hope to have the pleasure of welcoming you back again.
