Ratings based on 578 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Nov 2024
We always stay here when in Murphy and they always give us our favorite room 128 would recommend to anybody
by A verified traveler
Posted 25 Nov 2024
We always stay here when in murphy. The usually give us our favorite room..very nice staff and property..
by A verified traveler
Posted 9 Nov 2024
by A verified traveler
Posted 21 Oct 2024
Had no problem where it was but the cost for a stinky room was horrible!! It was like sleeping in a ashtray!!!
Comment from Hotel Management
23 Oct 2024 by MaryKatherine Smyth, Hotel Management
Thank you for your review about your recent stay at Best Western of Murphy. On behalf of the entire team, I would like to apologize for not meeting your expectations. Thank you for letting us know about the odor you experienced so that we are able to correct this for our future guests.
by A verified traveler from Longs
Posted 21 Oct 2024
Okay
by A verified traveler
Posted 15 Oct 2024
by A verified traveler
Posted 8 Oct 2024
Room appeared clean but had a bad smell. at first it was covered up with a room fragrance by housekeeping but that wore off and it was obvious this was done to cover up a bad smell in the carpet. The carpets are badly in need of cleaning or replacement. Also, the parking lot was full of trucks and lots of Hispanic workers staying there. They were very loud and noisy and the next morning they filled up the breakfast tables and there was no food left.
Comment from Hotel Management
9 Oct 2024 by MaryKatherine Smyth, Hotel Management
Thank you for your review about your recent stay at Best Western of Murphy. On behalf of our entire team, I would like to apologize for not exceeding your expectations. We have had a lot of workers who are working in Asheville with the clean up and delivering trucks of supplies. We also do have workers are working in our area. Thank you for bringing up the issues you experienced with the room you were in, so we are able to clean this promptly.
by A verified traveler
Not that Bad
Posted 28 Jul 2024 on HotelsEverything was OK but they could serve better breakfast
by A verified traveler
Posted 22 Jul 2024
by A verified traveler from Spartanburg
Posted 15 Jul 2024
Staff was excellent
