Ratings based on 349 Verified Reviews

4.5 out of 5
85% of guests recommend
4.3 Room cleanliness
4.7 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 18 Apr 2024
We love our stay in Valentin Playa de Muro. Our kids enjoyed and have their own beds to sleep. We've been here last 2022 when they were 2 years old and now they celebrate their birthday last night. The staffs are so nice and friendly. Our stayed so wonderful and so quiet place. We definitely will be back again. Highly recommended.
Comment from Hotel Management
23 Apr 2024 by Valentin Playa de Muro, Hotel Management
Dear Timothy, Thank you for choosing Valentin Playa de Muro for your stay and for sharing your wonderful experience with us. We're thrilled that you and your kids enjoyed your time with us, and we're honoured that you chose to celebrate your kids' birthday at our hotel. It's heartwarming to hear that our staff's friendliness made your stay so enjoyable, and we're glad you found it to be a quiet and wonderful place. We can't wait to welcome you back again soon for another memorable stay! Best wishes, Pau Company and all the team at Valentin Playa de Muro.
5 out of 5
by A verified traveler

Posted 2 Oct 2023 on Hotels
Comment from Hotel Management
14 Nov 2023 by Customer care Valentinhotels, Hotel Management
Muchas gracias por su aportación
5 out of 5
by A verified traveler

Posted 22 Aug 2023
Playa del Mauro is beautiful Good food Nice pool Kids entertainment Relaxing
Comment from Hotel Management
30 Aug 2023 by Customer Care Team, Hotel Management
Dear Dovid,Thank you very much for your kind review, we hope to welcome you back again soon.Regards,Customer Care
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 May 2023
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Sep 2022
5 out of 5
by A verified traveler

Posted 15 Jul 2022
Very nice staff and great rooms
Comment from Hotel Management
18 Jul 2022 by Customer Care, Hotel Management
Dear Annelie, Thank you very much for your kind comment and rating! We hope to see you back again soon. Regards, Customer Care
4 out of 5
by A verified traveler

Great concept and location

Posted 30 Sep 2021 on Hotels
This was our 5th stay at this hotel (whereof 2 with current brand), since we really like the concept and location. We had the breakfast and dinner package. Food is great value for money! The hotel is clean, tidy and well managed. The stay was, unfortunately, not without it's flaws: * The wine list was decent, but unfortunately where several wines from the list not available when we tried to order them. * At all our previous stays did we get a bottle of water in our room at check-in. Not this time. Great when you have a late check-in ;-) * Our bungalow wasn't equipped with a sunbed when we checked in, thus we told the reception. We had to remind them and it took 48hrs before it was delivered. * Due to a heavy rain where we unable exit our bungalow for a full day (9 hours) without wading in dirty water. Thus there was no cleaning in our bungalow during that day. Better draining or better/more pumps needed. * Pool towels are 7€ each + 1€ per change. A bit pricey.
Comment from Hotel Management
9 Nov 2021 by Valentin Playa de Muro, Hotel Management
Dear Johan, I am thrilled to hear you enjoyed your stay in one of our Valentin Playa de Muro Hotel double rooms. I am also pleased read that this was your 5th stay with us, we are happy to keep welcoming you back! From your words we believe you completely understood our concept: to offer great quality accommodation at extremely competitive rates. On the other hands, we are sorry that the you did not find all of the wines that we offer during your stay. Your feedback has been shared with the team so that it does not happen again. Thank you for recommending us and we hope to see you again soon! Best wishes, Pau Company and all the team at Valentin Playa de Muro.
5 out of 5
by A verified traveler

Fantastic Holiday

Posted 26 Aug 2021 on Hotels
The stay was fantastic, very nice, clean and modern bungalows. We stayed in one of the golden bungalows. Good quality beds. Nice and friendly staff. Pool was also good, I would recommend everyone if they are looking for a relaxing holiday. Breakfast was good, lot of choices Diner buffet was ok but not fantastic. You can walk to town but it is still 20min and the first part of the road is busy. But overal this place is fantastic and I would book it again.
Comment from Hotel Management
1 Sep 2021 by Pau Company, Hotel Management
Dear Marc, Thank you for spending your holiday with us and taking the time to leave such a lovely review of your stay. We are so pleased to read that our accommodation lived up to your expectations, and that you had a comfortable night’s sleep in our “good quality” beds. We are proud to offer modern accommodation with all the comforts and amenities of one’s own home. We are very happy to read that our staff were “nice” and “friendly”, we agree that they are a fantastic team for whom nothing is too much trouble! It is great to read that you enjoyed breakfasting with us. Our chefs pride themselves on offering plenty of choice of excellent quality food, and will be very pleased to read your kind feedback. We look forward to welcoming you back to stay with us again soon. Best wishes, Pau Company and all the team at Valentin Playa de Muro
5 out of 5
by A verified traveler

Posted 11 Aug 2021
Great location, confortable beds, great food ans cocktails and the staff is extremely friendly !! We will definitely come back!
Comment from Hotel Management
12 Aug 2021 by Pau Company, Hotel Management
Dear guest, Thanks for choosing Valentin Playa de Muro to spend your holidays and for taking the time to write such a positive review. We're so pleased you enjoyed the hotel's location, we're lucky enough to be in a prime situation on the island with easy access to Playa de Muro beach and all amenities. We're happy you also appreciated our hotel staff who work hard to ensure guests have the best possible holidays with us. We hope to have you back again soon where you'll receive a warm welcome! Best wishes, Pau Company and all the team at Valentin Playa de Muro
5 out of 5
by A verified traveler

Perfect Relaxation

Posted 4 Jul 2021 on Hotels
We have stayed here several times and it is always amazing. Will be back in August
Comment from Hotel Management
27 Jul 2021 by Pau Company, Hotel Management
Dear Graham, Thank you for choosing Valentin Playa de Muro to spend your holidays and we really appreciate you having taken the time to share your thoughts on Expedia. You have made our day by awarding your overall experience worthy of 5*. We are happy to hear that you enjoyed your stay here and you find that our service was according to your expectations. Our aim is to provide our guests with memorable experiences and we are delighted to learn that we were able to leave you a positive impression. We are also pleased to know that our high standards of hygiene and cleanliness met your expectations. Rest assured we will pass your opinion on to our team. We hope to welcome you back again soon where you’ll receive a warm welcome. Best wishes, Pau Company and all the team at Valentin Playa de Muro
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