Ratings based on 189 Verified Reviews

4.4 out of 5
88% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 28 Jul 2024
Lovely property. Also, enjoy the included discount to dine at Mama Mia restaurant. The food was outstanding and the service was friendly.
5 out of 5
by A verified traveler

Posted 19 Jun 2024
This is where i try to stay in Lucarno. Book early, it's popular! It's one minute from the station and overlooks the promenade. The lake views, particularly at sunrise, are fantastic. Although not large, the rooms have been nicely renovated. Breakfast is fairly extensive. There's free coffee and tea that you can enjoy all day while overlooking the lake from the balcony of the breakfast area. I shall return.
5 out of 5
by A verified traveler

Posted 30 May 2024
Great location! Beautiful view of the lake, close to the train station, shopping and dining. The staff was very friendly and helpful. I would stay there again
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Jun 2023 on Hotels
5 out of 5
by A verified traveler

Posted 6 Apr 2023 on Hotels
Comment from Hotel Management
7 Apr 2023 by M. Teresa , Hotel Management
Thank you very much .we hope to welcoming you soon at our Hotel and in the meantime we wish youhappy Easter Holidays
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Jul 2022 on Hotels
5 out of 5
by A verified traveler

Posted 12 Jul 2022
I love staying here. The staff are so friendly and helpful. The hotel is perfectly located for transport connections and the lakeside. The hotel itself is very clean and pleasant inside and has recently had some attractrive internal rennovations including air conditioning to all rooms and key card access doors. My stay this time coincided with the Luci e Ombre festival and from my balcony I had the best posssible view of the fireworks on the lake on the final day.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Sep 2021 on Hotels
5 out of 5
by A verified traveler

Wonderful hotel

Posted 28 Jun 2021 on Hotels
Wonderful stay. Very friendly staff, very clean beautiful room. Great breakfast, amazing location. Can only recommend!
4 out of 5
by A verified traveler

Good hotel by the lake

Posted 17 Mar 2021 on Hotels
We stayed at the hotel for 1 night. The room was nice, clean and spacey. The balcony was with city view, so towards other houses and buildings. There was a construction right next to it, so it was a bit loud. The bed was comfortable. Breakfast was lovely, we were able to sit outside and got to enjoy the great buffet they had. The location is perfect, as it is right by the lake.
Comment from Hotel Management
24 Mar 2021 by M. teresa , Hotel Management
we thank you very much for your positive feedback and hope to welcvome you in a next future have a good day