Ratings based on 68 Verified Reviews

4.3 out of 5
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 24 Nov 2024
Our main problem with this Hotel is that we have an Airpod stolen from the room. We put a no-disturb sign on the five days we stayed at the hotel except for one. We found out that someone had entered the room to remove the garbage. After we left we noticed that the Airpods are missing. We reported it, but were told that the cleaning staff did not find it and nothing could be done. The person at the reception was very rude, told us that we have to report it to the police and shut the telephone, although we were already out of Germany. Our advice is to be careful to lock up everything. The staff at this hotel are not to be trusted.
4 out of 5
by A verified traveler

Posted 3 Nov 2024
No on-site parking as advertised so it was a shocker upon arrival that there’s no parking. There’s a parking garage next door connected to the shopping center that charges 30 euro maximum daily rate but it does close nightly through morning so you may be locked in if you want to get an early start before 8am. Walking distance to the Weise for Oktoberfest and noisy if windows are open but closed windows blocked out noise pretty good. Decent kitchenette with stove and dishwasher and fridge that comes in handy. Good spread of breakfast. Still not a fan of the half door to the shower/tub but no water mess on floor post shower. Great location.
5 out of 5
by A verified traveler

Posted 26 Oct 2024
Staff are super helpful, I am willing to stay again when I travel to Munich again
5 out of 5
by A verified traveler

Posted 24 Oct 2024
Excellent breakfast and all day cappuccino included. Room was spacious and comfortable. Ability to do laundry was a plus!
5 out of 5
by A verified traveler from Peoria

This traveler left a rating score only Posted 22 Oct 2024
5 out of 5
by A verified traveler from East York

Posted 9 Sep 2024
clean, quiet, walkable, great customer service, great amenities and room was awesome
5 out of 5
by A verified traveler

Posted 8 Sep 2024
We had a great stay while in Munich. The hotel was located close to the train station that made it easy to get to by train and is close to the S and U transit. There were also shopping and restaurants close by within a short walk. The room was perfect for what we needed for our family of four. We had a small kitchenette that allowed us to prepare some meals. The other highlight was the breakfast. It was excellent and a perfect way to start the day. I would highly recommend the Residence Inn.
5 out of 5
by A verified traveler

Posted 27 Aug 2024
The breakfast was perfect and the kitchen staff was very efficient The entire place was extremely clean Amazing staff especially Mohammed he is the most helpful and accommodating person I ever met in all my travels However there was a staff member Susanna who was very difficult
5 out of 5
by A verified traveler

Posted 27 Aug 2024
Very hospitable staff especially Mohammed Never met a staff who was so helpful Even the kitchen staff was amazing They made sure there was something for everyone
4 out of 5
by A verified traveler

Posted 19 Aug 2024
Breakfast salon you can not find table easily, because there wasn’t enough tables for the guests.