Ratings based on 53 Verified Reviews
4.5 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Oct 2024
Very basic. No Kleenex or some kind of facial tissues. The shower door is so small you can easily splash everywhere even if you’re being careful.
Comment from Hotel Management
4 Oct 2024 by Giulia from Numa Guest Experience Team , Hotel Management
Dear Lian,We want to thank you for your feedback! It's always a pleasure to know that people enjoyed their time with us. We want to wish you all the best in the future and look forward to seeing you again soon!Best regards,
by A verified traveler
Posted 30 Sep 2024
by A verified traveler
Posted 1 May 2023 on Hotels
Comment from Hotel Management
1 May 2023 by numa Guest Experience Team, Hotel Management
Dear Ben ,We want to thank you for your feedback! It's always a pleasure to know that people enjoyed their time with us. We want to wish you all the best in the future and look forward to seeing you again soon! Best regards,
by A verified traveler
Posted 1 Mar 2023 on Hotels
Comment from Hotel Management
23 Apr 2023 by numa Guest Experience Team, Hotel Management
Dear robert,We want to thank you for your feedback! It's always a pleasure to know that people enjoyed their time with us. We want to wish you all the best in the future and look forward to seeing you again soon! Best regards,
by A verified traveler
Posted 11 Jan 2023
by A verified traveler
Good, could be better
Posted 12 Dec 2022 on HotelsThe property was great to stay in. The interiors are modern and have been thought out for guests with storage, hooks, toiletries and a coffee machine. Access to emergency top ups was also excellent. Overall communication was good and very responsive. There are a few things that could be improved - regular cleaning (I had to request this, which I didn't think I should have to do), the standard of cleanliness could have been better (things were not dusted or hoovered), also I had to ask more than once for a blanket as it was cold in the room.
by A verified traveler
Posted 14 Sep 2022 on Hotels
Comment from Hotel Management
22 Sep 2022 by Denis, Hotel Management
We want to thank you for your feedback!It's always a pleasure to know that people enjoyed their time with us. We want to wish you all the best in the future and look forward to seeing you again soon!
by A verified traveler
Posted 18 Jul 2022
like clearness, new condition, small gifts, don't like faulty wash room fan.
Comment from Hotel Management
19 Jul 2022 by Matteo, Hotel Management
Dear Ming,
We want to thank you for your feedback!
It's always a pleasure to know that people enjoyed their time with us. We want to wish you all the best in the future and look forward to seeing you again soon!
Best regards,
numa Guest Experience Team
by A verified traveler
Posted 18 Jul 2022
Very easy check in that was smooth. Quick replies to communication. Very well furnished and pleasant modern room, fully stocked with amenities.
Comment from Hotel Management
19 Jul 2022 by Matteo, Hotel Management
Dear Dan,
Thank you for the wonderful feedback and easy communication during your stay. We're incredibly pleased to read that you enjoyed your stay and that we were able to support you. We want to wish you all the best in the future and look forward to seeing you again soon!
Best regards,
numa Guest Experience Team
by A verified traveler
Posted 29 Oct 2021
My stay was peaceful and I had no issues!!!
