Ratings based on 871 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Nov 2024
Excellent location to city center and was walkable to many restaurants and activities. Breakfast was excellent and staff was very nice. Would stay again when in Munich.
Comment from Hotel Management
13 Nov 2024 by Mersiha, Hotel Management
Dear Kerri,It's a delight to know that you found our location convenient and easily accessible to numerous city attractions. We're thrilled to hear that you enjoyed our breakfast and found our staff to be helpful and courteous.Your kind words are significant to us, and we're elated to know that you would consider staying with us again during your next visit to Munich. Best wishes from Munich,Mersiha DURGUTOVIC
by A verified traveler
Posted 29 Oct 2024
Accommodating staff worked out an early checkin. Easy check out. Great amenities. Complimentary breakfast was fantastic. Having access to coffee and mini bar at no charge during stay was such a plus. Location perfect!
Comment from Hotel Management
5 Nov 2024 by Mersiha, Hotel Management
Dear Elizabeth,Your kind words about our staff and amenities are truly appreciated. It's wonderful to hear that you found the early check-in process smooth and the check-out convenient. We're delighted you enjoyed the complimentary breakfast and found the added benefit of access to coffee and minibar a positive aspect of your stay. The location of Mercure Hotel Muenchen Altstadt, as you mentioned, is indeed an advantage we're proud of. We hope that it made your stay more enjoyable and convenient.Thank you once again for sharing your experience. We look forward to welcoming you back in the future.Best wishes from Munich,Mersiha DURGUTOVIC
by A verified traveler from Ottawa
Posted 17 Oct 2024
Comment from Hotel Management
22 Oct 2024 by Mersiha, Hotel Management
Dear Sandra,Your excellent rating has made our day! We are pleased to know that your stay at Mercure Hotel Muenchen Altstadt was up to your expectations. It is always rewarding to hear such positive feedback.We hope to have the pleasure of welcoming you back in the near future. Best wishes from Munich,Mersiha DURGUTOVIC
by A verified traveler
Posted 6 Oct 2024
Comment from Hotel Management
7 Oct 2024 by Mersiha, Hotel Management
Dear Jinyuan,Your excellent rating has made our day! We are pleased to know that your stay at Mercure Hotel Muenchen Altstadt was up to your expectations. It is always rewarding to hear such positive feedback.We hope to have the pleasure of welcoming you back in the near future. Best wishes from Munich,Mersiha DURGUTOVIC
by A verified traveler
Posted 3 Oct 2024
Comment from Hotel Management
7 Oct 2024 by Mersiha, Hotel Management
Dear Lacy,Your excellent rating has made our day! We are pleased to know that your stay at Mercure Hotel Muenchen Altstadt was up to your expectations. It is always rewarding to hear such positive feedback.We hope to have the pleasure of welcoming you back in the near future. Best wishes from Munich,Mersiha DURGUTOVIC
by A verified traveler from St James
Posted 9 Sep 2024
Breakfast was awesome as well!!!
Comment from Hotel Management
11 Sep 2024 by Mersiha, Hotel Management
Dear Anne,It is delightful to hear that you enjoyed our breakfast service. We take pride in offering a variety of sumptuous meal options to start the day right. Your positive feedback inspires us to maintain the quality of our services.Best wishes from Munich,Mersiha DURGUTOVIC
by A verified traveler
Posted 9 Sep 2024
The staff were wonderful
Comment from Hotel Management
11 Sep 2024 by Mersiha, Hotel Management
Dear Ann,It is delightful to hear such positive words and it’s always encouraging when our guests recognize and appreciate our team's efforts. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect.Thank you once again for your kind words and we hope to have the pleasure of welcoming you back soon.Best wishes from Munich,Mersiha DURGUTOVIC
by A verified traveler from Kings Park
Posted 6 Sep 2024
Comment from Hotel Management
9 Sep 2024 by Mersiha, Hotel Management
Dear Peter,Your excellent rating has made our day! We are pleased to know that your stay at Mercure Hotel Muenchen Altstadt was up to your expectations. It is always rewarding to hear such positive feedback.We hope to have the pleasure of welcoming you back in the near future. Best wishes from Munich,Mersiha DURGUTOVIC
by A verified traveler
Posted 31 Aug 2024
Location is amazing
Comment from Hotel Management
4 Sep 2024 by Mersiha, Hotel Management
Dear Laila,Your excellent rating has made our day! We are pleased to know that your stay at Mercure Hotel Muenchen Altstadt was up to your expectations. It is always rewarding to hear such positive feedback.We hope to have the pleasure of welcoming you back in the near future. Best wishes from Munich,Mersiha DURGUTOVIC
by A verified traveler
Posted 15 Aug 2024 on Hotels
Comment from Hotel Management
4 Sep 2024 by Mersiha, Hotel Management
Dear Valgeir,We are so pleased to hear that you enjoyed your stay at Hotel Mercure Muenchen Altstadt. We hope to be able to welcome you back for a future visit soon.Best wishes from Munich,Mersiha DURGUTOVIC
