Ratings based on 997 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
Comment from Hotel Management
21 Nov 2024 by KOOS-Team, Hotel Management
Dear Elisabeth. Thank you for rating. We woill be happy welcoming you again soon. Your team from KOOS
by A verified traveler
Posted 24 Sep 2024
Comment from Hotel Management
24 Sep 2024 by KOOS-Team, Hotel Management
Dear John. Thank you for raing us. We will be happy welcoming you again soon. Kind regards. Your team from KOOS Hotel&Apartments
by A verified traveler
Recommended
Posted 15 Aug 2024 on Hotelsgood location, nice and perfect condition!
Comment from Hotel Management
20 Aug 2024 by KOOS-Team, Hotel Management
Dear Chanya. Thank you for rating and staying. We will be happy welcoming you again. Kind regards. Your team from KOOS Hotel&Apartments
by A verified traveler
Posted 16 Jul 2024
It was quiet inside but the surrounding area is a typical train station neighborhood—a bit noisy, dirty, and can feel a bit unsafe if you are a woman traveling alone. We were quite pleased with everything inside except for the WiFi, which was very unsteady and was often unusable even for basic web browsing.
Comment from Hotel Management
17 Jul 2024 by KOOS-Team, Hotel Management
Dear Mami. Thank you for your honest feedback regarding your last stay with us. We will be happy if you visit us again soon. Kind regards Your team from KOOS Hotel&Apartments
by A verified traveler
Good location
Posted 10 Jul 2024 on HotelsEdge of core of town and footsteps to trains and busses. Good location but not on the far side of hotel.
Staff is friendly and attentive. Hotel and towels smell a little like smoking but linens are clean.
Comment from Hotel Management
11 Jul 2024 by KOOS-Team, Hotel Management
Dear Dayle. Thank you for sharing your feedback ragarding your stay with us. We are looking forward welcoming you again and wish you all the best. Kind regards. Your team from KOOS Hotel&Apartments
by A verified traveler
Posted 28 Jun 2024
We stayed in the room that allows 4 people. But the room is really really small, just enough to put in two double beds.
Good thing is the room has a washer. I think it is convenient for those who don’t want to use hotel’s laundry service, which is usually very expensive. Need to be creative to dry the laundry after cleaning. Not many hangers and not much space in the room.
Hotel location is great, walkable to downtown area, and close to tram and subway station.
Staff are nice. Overall experience of my stay was good.
Comment from Hotel Management
4 Jul 2024 by KOOS-Team, Hotel Management
Dear Wei.Thank you for taking the time to share your experience with us. We are pleased to hear that you enjoyed our convenient location and the amenities in your room. Our team takes great pride in providing a friendly and efficient service. We have taken note of your valuable feedback regarding the room size and storage space, as we are constantly striving to improve our guests' experience. We hope to welcome you back in the future to make your stay even more enjoyable.Your KOOS Team
by A verified traveler
Posted 28 Jun 2024
I loved specially the location! The room was very nice ! And the stuff very friendly
Comment from Hotel Management
28 Jun 2024 by KOOS-Team, Hotel Management
Dear Elvis. Thank you for this wonderful review. We will be very happy welcoming you again and wish you all the best. Kind regards. Your team from KOOS Hotel&Apartments
by A verified traveler
Looks hotel
Posted 19 Jun 2024 on HotelsThe service and help desk is great!!
Very friendly staff
Comment from Hotel Management
19 Jun 2024 by KOOS-Team, Hotel Management
Dear Roberto. Thank you for staying with us. We appreciate your kind feedback and are looking forward welcoming you agian soon. Best regards from Munich. Your KOOS Team
by A verified traveler
Posted 16 Jun 2024 on Orbitz
Great value for price.
Comment from Hotel Management
17 Jun 2024 by KOOS-Team, Hotel Management
Dear Bryan. Thank you for rating. We will be happy welcoming you again soon. Kind regards and all the best. Your KOOS-Team
by A verified traveler
Posted 15 Jun 2024 on Hotels
Great location. We were able to rent bicycles from KOOS to use for an entire day at a great price.
Comment from Hotel Management
17 Jun 2024 by KOOS-Team, Hotel Management
Dear Darren. Thank you for rating. We will be happy welcoming you again soon. Kind regards and all the best. Your KOOS-Team
