Ratings based on 476 Verified Reviews

4.0 out of 5
84% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.7 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 1 Oct 2024
Room was clean. Easy access to public tranportation
2 out of 5
by A verified traveler

Posted 24 Sep 2024
My main complaint, shared by the others in our group, no AC in the month of September during Oktoberfest. They intentionally turn it off. It was hot and uncomfortable and we were told to just open the window. Which did not help, but made it extremely noisy in the room with parting outside and night and street noise at daylight. The staff at check in were nice, the breakfast good, the rooms large and comfortable if it not so warm. Train station close. Price reasonable. I would not stay here again, because I can not sleep when it’s hot in the room. My only filters are WI-FI and temperature control. They should change to advertising only Summer temperature control.
2 out of 5
by A verified traveler

Posted 23 Sep 2024
Rooms were smaller than images made you believe. Ice machine was broken and they were stingy with the bags they used. Rooms were hot and I was told air conditioning was turned off for this time off year. Was told to open window which meant staying awake until drunken crowds below and around building left around 2-3 am. Clean and most staff cheerful but even then often attitude was take it or leave it
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Jul 2024
2 out of 5
by A verified traveler

Broken Air Conditioning

Posted 30 Jun 2024 on Hotels
The staff were very helpful, but the air conditioning did not work during the warm summer months.
5 out of 5
by A verified traveler

No problems

Posted 25 Jun 2024 on Hotels
Decent enough, breakfast was pretty good.
5 out of 5
by A verified traveler from Dallas

Posted 7 Jun 2024
Ubahn, bus stop, and tram station right next to hotel. Only 4 stops to Hauptbahnhof. Great breakfast. Typical ibis hotel with small rooms but perfect for one person. Two a bit tight but works
4 out of 5
by A verified traveler

Barely average accommodations

Posted 8 Dec 2023 on Hotels
It was satisfactory even though there was only 2 pillows on the bed. The housekeeping barged into the room advising checkout was at 12, 2 hours early…we were still in the bed reading. Lobby area was very nice, checkin staff was very nice. However, one overnight staff acted like he was put out when we asked for a drink from the bar…only 1 person working the lobby and bar. We were the only 2 people in the bar area. Other than that is was adequate.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Dec 2023 on Hotels
5 out of 5
by A verified traveler

Posted 30 May 2023
Clean, quiet, and just a quick subway ride from the city center