Ratings based on 44 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Oct 2023
by A verified traveler
Posted 23 Oct 2023 on Hotels
by A verified traveler
Posted 9 Mar 2020
This place is very quiet and home like. The staff were all very welcoming, pleasant, and always helpful. The entire building is very clean and well kept.
Comment from Hotel Management
9 Mar 2020 by Yvonne & the Villa Team, Hotel Management
Dear guest,
we are glad to read these words. Thank you very much for your rating. I will pass on your praise to our staff and we continue to do our best to keep our guests happy :-). Kind regards
by A verified traveler
Too expensive and broken toilet
Posted 5 Jan 2020 on HotelsThe staff are so friendly and kind. However, I think the price is too expensive for the room, there’s nothing special as we booked the room with garden view. In the photo, it looks so nice but it’s just a room with window that you can look down for a very small garden.
Anyway, there’s a problem with toilet in our room, it couldn’t be flushed at all. When we talked to the staff, she and her manager kept saying that it’s fixed already. Until she came up and saw it herself, then she called her manager again for what she can do. At the end, I have 2 choices, either need to walk to the room next to us for the toilet there or need to go to another hotel. We didn’t want to move anymore so we decided to stay.
But they acted like that’s all when they should’ve shown more responsibility for this!! it’s not like it’s already solved and it’s done. Of course we’re not happy about this at all. So my boyfriend asked if we can have any discount or any compensation for this that’s how we got a free breakfast when they should’ve offered something first!!!
Comment from Hotel Management
19 Feb 2020 by YB, Hotel Management
Dear Sophia, thank you for taking the time to review your Villa Waldperlach stay experience with us. We were delighted to read you were satisfied with our staff and we apologize again for the inconvenience with the toilet flushing. Our double rooms were fully booked, that´s why the hotel manager offered you the change in our partner hotel or using the single rooms next door. He additionally offered you a free buffet breakfast for 2 and got the impression that you were satisfied with that. Please excuse this misunderstanding. We regret to read that the room could not live up to your expectations, too. You can be sure that we have taken every foto in these room type that's why we can say: they show how it really looks like. Our house has 2 rooms in this category. One on the first floor (which was your room) and one on the ground floor. Both with 25 sqm and garden view. We would be glad to offer you the room on the ground floor on your next visit. According to our opinion, 65 euros are not too expensive for a 25sqm double room in Munich on New Year's eve and the free breakfast has a value of 19.60 Euros which are approximately 30% of the total price of your booking. Again we apologize for the trouble with the toilet flushing. We think the team of our hotel did everything possible to make your stay as pleasant as possible and got the impression at check out, that you were fine with this. We are really sorry that this is not the case, which you shared on various rating portals. Your booking was made by an external travel agency and you paid to the travel agency which makes it complicated for the hotel to charge money back because the travel agency is your contracting partner. That's why we offered you various possibilities to compensate for your inconvenience. Of course, satisfied guests are our top priority. If you are still thinking our service did not match the price, please send us your bank account data so we can arrange an adequate compensation for you.
Nevertheless, we hope to have the pleasure of welcoming you again.
Best regards
Yvonne B. & the Villa team.
by A verified traveler
Posted 27 Dec 2019 on Hotels
Great comfortable room & homely looking.
Only defect was the bamboo wicker chair which needed replacing.
by A verified traveler
Munich Oktoberfest!!
Posted 27 Sep 2019 on HotelsVisited Münich for a couple of days and stayed at the Villa. The accommodations where excellent. Room and breakfast was great. Bed was hard but the hotel gave us extra blankets to make it softer for us!! Great service. Travelling into Münich was easy by bus and U-Bahn.
by A verified traveler from Scotland
Posted 14 Sep 2019
It is a lovely small boutique hotel, close to bus stops and hence to train services
by A verified traveler
Posted 28 Jun 2019
Comment from Hotel Management
28 Jun 2019 by Yvonne, Hotel Management
Dear guest,
thank you for your review.
Kind regards from Villa Waldperach Staff
by A verified traveler from Suffern, New York
Posted 12 Dec 2018 on Orbitz
As New Yorkers, we’re usually very critical of European hotels but this particular hotel was spectacular!!!! The room was spotless and very roomy in comparison to usual small hotels in Europe; the staff was extremely friendly and helpful, the buffet breakfast was generous and delicious and the room rate was very reasonable and inexpensive!!! We would give it 5 STARS and would not hesitate to recommend it highly to friends and family!
by A verified traveler
Oktoberfest in Munich
Posted 27 Sep 2018 on HotelsGreat place to stay, very comfortable, and very friendly staff. Thank you.
Comment from Hotel Management
8 Oct 2018 by Yvonne, Hotel Management
Dear Pete,
thank you so much for your kind review. We hope to welcome you again next year.
Best regards
Your Team Villa Waldperach
